Tommy Bahama Reviews 103

TrustScore 2 out of 5

1.8

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Review summary

Created with AI, based on recent reviews

Looking at 33 reviews, most reviewers were unhappy with their experience overall. Many customers expressed dissatisfaction with the quality of products, noting issues such as colors bleeding, fabric falling apart after a short period, and items shrinking or stretching excessively. The pricing was also a common concern, with many feeling that the high cost did not align with the durability or overall quality of the items received. Additionally, customer service was frequently criticized for being unhelpful, especially when addressing product defects or warranty claims, leading to frustration among consumers. Conversely, a small portion of people felt satisfied with their purchases, praising the nice colors, designs, and materials of some products, and appreciating the comfort and style of certain clothing items. Some reviewers also highlighted positive interactions with staff, describing them as helpful and providing excellent customer service in stores.

What people talk about most

Product

Consumers find product quality to be ambiguous, with many expressing disappointment regarding durability and... See more

Quality

Customers consistently note ambiguous experiences with quality, with many expressing disappointment regarding... See more

Price

Clients share negative opinions on price, with many reviewers expressing disappointment regarding the quality... See more

Customer service

Users describe negative interactions with customer service, with many reviewers reporting horrible service,... See more

Staff

Reviewers mention ambiguous feedback about staff, with some customers praising specific employees for their... See more

Reviews shaping this summary

Rated 1 out of 5 stars

I was a fan and collector of Tommy Bahama camp shirts and associated clothing. I lliterally spent thousands. I use to get $300 to $400 gift cards inm appreciation of my business. I now despise th... See more

Rated 1 out of 5 stars

The Tommy Bahamas polo shirts which we have been buying for many years no longer exist. It is now a different store which does not sell the polos which we have been buying for many years. I'm sad and... See more

Rated 1 out of 5 stars

Horrible, horrible, horrible customer service. They have no online chat function, NEVER answer the phone, but have wait times of 60-70 minutes, NEVER respond to emails and after leaving at least... See more

Rated 1 out of 5 stars

I purchased Tommy Bahama as I have a house down the shore near the water within five years. All the aluminum coaing came off. When I called customer service, they said they only have a two year warran... See more


Company details

  1. Clothing Store
  2. Men's Clothing Store
  3. Women's Clothing Store

Information provided by various external sources

Tommy Bahama is a Seattle-based manufacturer of casual, men's and women's sportswear and activewear, denim, swimwear, accessories, footwear and a complete home furnishings collection, and is owned by Atlanta-based Oxford Industries.


Contact info

1.8

Poor

TrustScore 2 out of 5

103 reviews

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Rated 1 out of 5 stars

I am so upset I had bought two tommy…

I am so upset I had bought two tommy bahama sweatshirts at a total. Cost of 135 dollars each they have a, 90 day return I never wore these I gently washed them. They fell. Apart I spoke to. A rep. They are outside the 90 days u have to remove the tags to. Wash. I thought they came from. Tommy Bahama or through Macy's or Nordstrom. In any event I loved the sweatshirts. I mailed them back out 270 plus 20 in shipping they've got horrid return policy I want credit toward two sweatshirts!

2 December 2019
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