First class from initial enquirie to recieving the goods. Dealt with by a real human being without a script and only happy to help us achieve our goal of purchasing some badges. Simply the best way to... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We order embroidered badges every year and every time they are always of the best quality. Dealing with Tolley staff is always so easy. Nothing is too much trouble and they are truly professional to... See more
Company replied
The team at Tolley badges have been brilliant with their support though the badge making process for our Guide County trip! They were able to give us an accurate quote, support with design recommend... See more
Company replied
Fabulous service from Tolley badges. Efficient communication and great final badge design! The designer was very happy to tweak a few times, and 100 badges were delivered swiftly in time for our Scou... See more
Company replied
Company details
Information provided by various external sources
Est 1964. Tolley Badges is one of the largest suppliers of quality machine embroidered badges, woven badges and metal badges in the United Kingdom.
Contact info
Enville Road 51-55, DY7 6BX, Kinver, United Kingdom
- 01384 878550
- info@tolleybadges.co.uk
- tolleybadges.co.uk
5.0
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service once again
Great service once again , art work superb, finished badges are once again top quality and look fantastic. Thanks Tolley . Great company to deal with .
7 July 2025
Reply from Tolley Badges
Thank you so much for your lovely feedback. It was a pleasure being of service. Thank you for your order with us.
Reply from Tolley Badges
Thank you so much for your kind feedback and order with us.
Excellent service as always.
Excellent service as always.
Competitive prices.
Excellent quality of badges
Timely responses.
12 June 2025
Reply from Tolley Badges
Thank you so much for your continued orders with us. It is always a pleasure. Thank you for your kind review.
Our Flintshire District Scouts Badges…
Our Flintshire District Scouts Badges arrived on time as promised by company, they were well made and at a very competitive price. Very pleased
12 June 2025
Reply from Tolley Badges
Thank you so much for your great feedback. It was a pleasure producing your badges for you.
Excellent service from start to finish
Excellent service from start to finish. Lovely, helpful staff. Kept informed at all times. Highly recommended.
2 July 2025
Reply from Tolley Badges
Thank you so much for your lovely feedback. It was a pleasure producing your order for you.
Excellent company
Excellent company - very helpful at every step - great value and excellent quality bespoke badges
9 June 2025
Reply from Tolley Badges
Thank you so much for your lovely feedback. Thank you for your order with us. We look forward to producing more orders for you in the future.
Helpful staff from start to end of badge design.
Helpful staff who listened when alterations were needed to improve the look of the celebration badge.
20 May 2025
Reply from Tolley Badges
Thank you for your lovely review Sue. We really appreciate it.
The Team at Tolley are very helpful…
The Team at Tolley are very helpful which I really appreciated and I received the order for the badges within the timeframe they advised.
Thankyou
17 June 2025
Reply from Tolley Badges
Thank you so much for your really kind review. It was a pleasure producing your badges for you. Thank you for your order with us.
Highly Recommended
Second time I have used Tolley Badges this time the same as the first, the purchase was seamless, no problems. Badges made and delivered within the time scale promised. Customer service is very professional and friendly. Would highly recommend Tolley Badges. 5*
24 June 2025
Reply from Tolley Badges
Thank you so much for your order with us. It is lovely to read your positive feedback. It is always a pleasure producing badges for you.
Very helpful from start to finish
Very helpful from start to finish
Kept informed all the way through the process
29 May 2025
Reply from Tolley Badges
Thank you for much for your lovely feedback and order with us :)
Reply from Tolley Badges
Thank you for your review and order with us ❤
Reply from Tolley Badges
Thank you for your continued loyal orders with us over the years. It is always appreciated ❤
Admin staff very helpful
Admin staff very helpful, and answered all my questions when I called them, then followed up with emails.
17 June 2025
Reply from Tolley Badges
Thank you so much for your positive helpful feedback and order with us.
Prompt efficient service with a fantastic product
Prompt efficient service which supplied beautifully detailed embroidered badges
16 May 2025
Reply from Tolley Badges
Thank you so much for your lovely feedback and order with us :)
Superb artwork and delivery
Super artwork interpretation of my sketch, and the badges were delivered on time. What's not to like?
28 May 2025
Reply from Tolley Badges
Thank you so much :) Glad to read your are really pleased with your badges.
Reply from Tolley Badges
Thank you :) Thank you for being a first class lovely customer too
Made the whole process very easy
Made the whole process very easy, as last time had dealt with Webb Tolley was a few years ago and still have details available made special badge order process so easy.
Communication was straightforwards with good delivery time.
3 June 2025
Reply from Tolley Badges
Thank you so much for your lovely feedback. Thank you for coming back to us after years past. It is always a pleasure being of service.
The friendly capable staff who no…
The friendly capable staff who no question is to much. Always keeping us informed of the process of production to delivery. A credit to tolleys all of them A pleasure to work with them.
3 June 2025
Reply from Tolley Badges
Thank you so much Ruth for your really lovely review. It was really lovely to read. Your kind words will be passed onto the rest of the team. Thank you for your order with us :)
Attention to detail
Attention to detail, nothin too much trouble to meet your requirements.
Competitivly Priced
28 May 2025
Reply from Tolley Badges
Thank you so much Pete :) It was a pleasure producing your order.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.