Buyer beware — order never shipped, support just stalls
Ordered 2 camping chairs from toketgift.com ("Factory Outlet Store") on July 13, 2026, order #toketgift4494, $59.17. The tracking number they gave me (ZZEX260220108008YQ) shows zero activity on any carrier tracking system — the package never entered any carrier's network. It was never shipped.
When I asked for a refund, their support rep "Jude" claimed it was delivered but provided no proof — no scan records, no tracking history, no delivery photo — despite repeated requests. The replies are canned stall scripts: first they asked me to reconfirm my address, then to ask my neighbors, then asked for "3–5 more days to verify with logistics." Weeks of this, no resolution.
I had to file a PayPal Item Not Received dispute to get my money back. Do not order from this seller.







