Buyer Beware The crypto purchases I made from “not financial advice” recommendations from Ian Ballina and team are the worst decisions I made in crypto. Their hottest pumps- PERP, ALPHA, LQTY, AUDIU... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Token Metrics has helped me navigate the crypto space of investing to weed out all the BS crypto projects. Their research saves me hours of time and helps me hop on the hot projects and tells me when... See more
The user interface is nice and gets straight to the point. A lot of useful information including buy and sell signals. But like any program it can’t predict the future however, a useful tool to gauge... See more
I have been a Token Metrics customer for over a year. Token Metrics is a top notch AI driven analytics platform that has helped me quickly identify promising crypto projects. I love being able to quic... See more
Company details
Written by the company
Token Metrics is an industry-leading cryptocurrency data, research, and ratings company. By blending the expertise of our investment team, data scientists, and engineers, we've built an exclusive, AI-powered software platform that delivers comprehensive, enterprise-grade cryptocurrency analyses.
Contact info
7600 Chevy Chase Drive, Suite 300, Austin, Texas, 78752, USA, 78752, Austin, United States
- +1-888-908-6536
- info@tokenmetrics.com
- tokenmetrics.com
You should know
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Crypto Investment Guide gave me the…
Crypto Investment Guide gave me the required knowledge for me to shortlist on the projects that I hold long term and short term.
Token Metrics helped me to gain…
Token Metrics helped me to gain knowledge on Crypto and handle market volatility. Would suggest to anyone and everyone new to trading.
Horrible interface, useless data - Do NOT WASTE YOUR MONEY
I signed up after Cryptolove kept ranting and raving about the site... Do not waste your money! First of all the low tier sites get you nothing unless you want to know the rating of bitcoin lol. The ratings are useless also, and make no sense. Funny part is they have articles that highlight certain coins they recommend and then you click on the coins rating and it is rated very poor lmao.
If you want to see any coins that are ranked higher than top 500, you need the $300 tier. The only catch is that hardly any tokens are actually ranked above and even below 500. 90% of the ones I wanted to research had not data. Completely useless. Also website is very slow and cumbersome and their portfolio portion is an absolute joke... You cannot sort any columns and select the columns to show you. They do not eve show daily increase? Only price vs eth and btc etc and some other nonsense. Forget trying to look at your portfolio on Mobile - that is a whole other disaster...
These days subscriptions are where the money is but this is an utter waste of time. Oh yeah and they overcharged my credit card which I am going to dispute.
Seriously horrible site and value for the money.

Reply from Token Metrics
Bad experience
Bad experience. I was subscribed to the holder plan prior to 2.0, and they charge me 39.99 and then canceled my subscription after five business days and then telling me that I have to subscribe again. I was provided a refund. I still disagree with the treatment of customers. That’s not good service. Once someone subscribes to a service you should provide said service until they cancel and not up the ante whenever you feel like it. The handling of 2.0 was poor at best.

Reply from Token Metrics
Lies and more lies
Lies and more lies
When you look at their past performance it looks impressive and so you join. Then you realise they alter their past performance record on a daily basis to make it look better.
AVOID

Reply from Token Metrics
TM review #2 - Predication data being amended after the event
I used to love TM... It worked well at first, then something changed. Anyway... I had been following Solana for a while. Each day I took a screen shot of the TM data on it.
Instead of seeing the price prediction stay the same and the actual price go up in the recent week - the prediction value for the previous days were adjusting up (after the event) to keep in alignment with the rising price.
The whole premise of the predications page is 'how accurate' those predictions have been each month. So in short, the data appeared to be edited to keep it looking 'close' to how the actual token performed.
This might be a one-off scenario, but I'd encourage anyone using TM to do their own screen-shots for a while to map how it is working for your tokens.
Ian Ballina might be a smart guy with a great idea, but I'm not sure the system is ready to be let loose on an unsuspecting crypto community yet.
Bill Noble's TA is still great though, so maybe just follow him on OldTube...

Reply from Token Metrics
What a bunch of b****hit these reviews are…
What a bunch of b****hit these reviews are... I struggled for months and then bought two services and have been killing it ever since with dollar cost averaging into the right coins... I also added the Lux ALGO premium service to help with entry since token metrics does not do detailed TA... its amazing and the only your not making money is if your working on the 1 minute to 30 minute charts... TM helped me with the right tokens and exits of my positions and Luxalgo premium is helping me optimize actual entry... TM TV is phenomenal While I barely understand their interns and quants (and I am Georgia Tech/Kellog Northwestern so part of it is not understanding terminology) but Bill & Forrest are invaluable with daily TA and fundamentals... I want everyone to have the same success... Don't listen to the losers here...
Dishonest and Inaccurate
They do not deserve even 1 star.
I signed up for the $4.99 7 day trial but they immediately charged me $89 for a full month. This is stealing isn't it? I emailed their support 3 times asking for a refund but no reply, so in the end I had to go to my bank and change my credit card number since they proved themselves to be untrustworthy and impossible to communicate with.
Also, I wrote down their price predictions on 10 different cryptos including BTC, ETH, ADA, EGLD and then waited a month to see how accurate they were. A few were close, but most were way off. In summary: for gods sake do not trust your credit card number to them and do not base your investments on any of their data.

Reply from Token Metrics
Horrible Experience
Horrible platform. The website does not work. First, they constantly represent that they have technology and fundamental scores for their coins. There are no scores for the majority of coins. Second, the visual trends indicator only tells you when a coin has turned bearish after a correction and you get no notification. You practically have to sit at the computer all day to be notified. Third, the quant grades are supposed to tell you which coins are a good investment, which does not work when the majority of the coins do not have quant grades and the rest have grades that say it is a horrible time to invest. Fourth, whenever I bring these issues to customer service, I either receive a vague response or no response at all. The sad thing is that the free YouTube content is actually better than the paid service. That makes no sense.
The system is nowhere ready and the customer service is below par.
The customer service guys are very rude and unprofessional, especially Alejandro. You can tell that they are lazy and not helpful at all. The system is broken and not a good one to rely on, of course, any system will do well in a bull market and get all the hype. Even a novice can buy a shitcoin and make good returns in a bull market. I believe Ian Balina has a good idea but just that the system is nowhere ready and the customer service is below par.
UPDATE ON MY REVIEW
Alejandro scheduled a call with me and explained what happened and apologized. I'm changing my review because the company took their time to schedule a call and even offered a coupon. Also, the company has rebranded their system. I'm yet to sign up to the new system - I wasn't able to use the coupon provided.

Reply from Token Metrics
free content is better then paid…
free content is better then paid content project is not ready yet in my opinion

Reply from Token Metrics
Don't bother
I signed up to the one week trial for $2 because this was endorsed by BitBoy on youtube.
I appreciated that their algorithm tells you how well it did in the last day. Based on how unreliable its results were, i decided not to follow its advice.
The only thing that looked like it might be useful (microcap crypto rankings) was not provided for me at this level so they tried to upsell it to me for a significant hike in price. Based on what i saw already, i declined. I asked for a refund but they said no.
I watched one of their videos about how to choose a microcap coin and even their own staff were not on the same page about how to use the algorithm rankings. The one guy was saying you actually should buy the worst ranked coins because they have the most upside potential but then in another section they were not following that inverse advice and instead were indicating that you should just directly follow the rankings as given... Watch their vids and see how contradictory they are. It would be comical if you didn't actually pay money to get into their service.
They claim that in a few months their site will be greatly improved and easier to use. Idk

Reply from Token Metrics
Token Metrics Review
With Ian Banila Token Metrics, I have been able to turn $1000 into $10.000 dollars within six months. Now I know that Token Metrics is the only crypto analysis I actually need to make money in cryptocurrency.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.