Tokeet has been a great addition to our business operations. The system is easy to navigate and helps streamline our property management tasks. But the real highlight is their customer support — promp... See more
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Tokeet allows you to easily manage your vacation rentals and manage all your reservations with our all-in-one solution. Tokeet has a channel manager and website builder, handles contract signature, invoicing and payments, automation, staff scheduling, ...
Contact info
United States
- 1-855-4TOKEET
- support@tokeet.com
- tokeet.com
Replied to 57% of negative reviews
Typically replies within 48 hours
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All teams very knowledgeable and…
All teams very knowledgeable and helpful.
Excellent customer support!
they provide a fast answer and excelente support for any doubt!
Tokeet adapted my plan to individually suit my company.Merseybeat Accommodation
After explaining what I wanted in detail Ahsaan went away got permission to adjust my plan .This helped my business to properly structure itself as I wanted before scaling without really expensive Fees.In a market that is recovering from Covid slowly .The adjustment was welcomed.
Great experience!
Great experience!
Stephan guided me through the platform in great detail. Answering all of my questions and going above and beyond by teaching me tips and tricks to reduce admin.
Thank you!
I have been using Tokeet for over 3…
I have been using Tokeet for over 3 years. I have recommended it to many colleagues due to the great customer support and continued development.
great service
Fakhar was fantastic in assisting me with his quick replies and video tutorials really made it easy for me to follow
Great customer service
Tokeet has been a great tool for me. Ahsaan from customer service has been a great help.
Good customer service
Really great customer service, the software does everything it says on the tin and for a reasonable price.
Wonderful customer service
Wonderful customer service. Very quick and easy to onboard new properties and Tokeet has probably the widest range of additional add-ons fro direct booking sites to housekeeper aps. Just have to take into account that Rategenie will be sort of a must to use for revenue management.
Love It! make my life so much easier
I evaluated 4 rental mgmt software before deciding on Tokeet. I used the trial time frame for each and choose Tokeet because of their easy of use, value and customer support. Anytime I had a question or issue I go to the live chat and I would generally get a response pretty quickly. Everyone is super helpful on the support team. There are a few bugs that I have identified and waiting on the fixes. Overall I love it! I only have 3 properties but looking to grow so I wanted to have a platform that I can grow with and that continues to improve.
Good channel manager and a responsive team
We use Tokeet on more than 60 properties and are very satisfied with it's performance, functionality and use.
Easily automated, it is efficient and effective for our business.
But also, it remains a business that does listen to its customers, recently I raised a system ticket not about a problem but a 'nice to have' that I thought had merit. Not only did Tokeet recognise and respond to the request, they delivered into production within 4 weeks. Superb.
Generally is ok
Generally is ok. Only that they do not have hot line to talk and that when you have a walk in the there you have some issues.
Very impressed over-all.
I have been using Tokeet Channel Manager for over a year, including 2 of their additional services. Very impressed over-all. Their channel Manager is very good, prevents double bookings & links all of my apartments with all channels etc.. If you have more than 2 listings, I advise using Automata, which automatically sends guest communication - this saves me sooooo much time!
Tokeets customer service team are always there if you need help - very quick to reply to your queries. Michael just helped me for over 2 hours this evening. Amazing service and recommend if you have several listings, across multiple channels.
Scott
SoHot Stays
Stefan T- was a great help today
Stefan T- was a great help today. He guided me through a few problems that I had today and made everything really simple! Top Guy
Great product
Tokeet.......I love affair!
I want to start by expressing how much I love Tokeet! I was hesitant to sign up for Tokeet at first, so I decided to give it a try for a limited time. I have not regretted keeping Tokeet for the past year and half now. Tokeet helps keep your rental property managed seamlessly. Whenever I have a reservation, Tokeet blocks off the dates across all the channels. Every time I have an expense I input into Tokeet and it keeps track of my expenses. It keeps track of my revenue and my accounts receivable. I am better able to manage my cash flow and monitor my profit margin. With the Margin’s add on I am able to offer dynamic pricing based on demand which really helps increase revenue. Aside from all of this Tokeet is user friendly and easy to use. For these and so many reasons I personally HIGHLY recommend Tokeet.
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