toddlebornwild.com Reviews 163

TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

We’ve been using toddle products since pretty much the start of this business journey! I stumbled across their alcohol free hand gel at the start of the pandemic due to sore hands from lots of was... See more

Company replied

Rated 5 out of 5 stars

Amazing products and swift service! We love Toddle Born Wild - their products are suitable for sensible skin (perfect for our young family), are packed full of natural ingredients and come in eco-frie... See more

Company replied

Rated 5 out of 5 stars

Beautiful products. The two snood’s are super soft and perfect for my two young children who have both worn them without trying to rip them off - I’ve since ordered another two! The balm is really... See more

Company replied

Rated 4 out of 5 stars

The suncream has a lovely texture, smells amazing, applies smoothly and is not sticky. It also has the added bonus of not staining clothes. I would have given 5 stars however my daughter (who doesn't... See more

Company replied

Company details

  1. Toiletries Store

Written by the company

Vegan skincare and eco-gifts for kids who love the outdoors!


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

163 reviews

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Rated 5 out of 5 stars

Great product

Got updates about the delivery. The hand sanitiser is a great size as it fits in the changing bag and easy to use. Would order again.

6 March 2023
Rated 5 out of 5 stars

Brilliant product

Super quick delivery. Fantastic product to help keep my babies hand clean and safe from germs :-). I got the spray and the refill pack. I use it all the time on my little one.

2 February 2023
Rated 5 out of 5 stars

Absolutely fantastic customer service

Absolutely fantastic customer service! I could not afford the hand sanitizer in the personalised carabiner but needed it for my toddler at nursery due to my auto immune disorder and normal hand sanitizers obviously being too strong for little hands, they saw my comment on Facebook and kept in touch and even emailed and gave me my own discount code so I could afford it! I don’t know anywhere else that gives such good and personal customer service! Thank you so much to the lovely Hannah from Carly & Luna x

26 January 2023
Unprompted review
Rated 5 out of 5 stars

Exceptional customer service

Exceptional customer service, all of my questions answered within the hour. Sanitiser great for my little one!! Doesn’t smell and can also be used as a disinfectant spray. Will be purchasing again!!

24 January 2023
Unprompted review
Rated 5 out of 5 stars

Not just for kids!

Great products…we’ve used the insect repellent on a tropical holiday and literally watched the mosquitoes divert their approach… handy size to pop in your pocket for alfresco evenings and a pleasant enough fragrance. Have recommended Toddle to lots of friends and family (with young children).

16 October 2022
Rated 5 out of 5 stars

Super quick dispatch

Thank you sooo much Toddle! I left it really late to buy a present from my toddler for my husband for Christmas. Even with the postal strikes, Toddle got my little parcel to us in time. I am so grateful! We haven’t used/properly looked at the item itself yet of course, but this review is purely for customer satisfaction re. efficiency of processing the order. Couldn’t be happier!

21 December 2022
Unprompted review
Rated 1 out of 5 stars

Loved the product until it broke!

Loved the product, until the sanitiser came flying out of the green plastic outer case and broke so it no longer sprays!

16 December 2022
toddlebornwild.com logo

Reply from toddlebornwild.com

Hello, I'm so sorry about this. I have found your order, and your address... if you're still at the same place we can send one of these to you for free. Can you please let me know and we'll dispatch it today.

Hannah,
hannah@toddlebornwild.com

Rated 5 out of 5 stars

Toddle has good products and service

I own a few toddle products. I placed my first order in September 2020. We use the happy germ hand gel, the alcohol free sanitiser mist and the snood. All are of very good quality. The happy germ hand gel feels lovely and moisturising. We like the mist as it has a carabiner clip that easily attaches to my son's backpack and he knows that he can't dispense too much, a couple of sprays is enough. We also love the idea that it can be refilled from a pouch which creates less waste, although we have not had to refill it yet.
I recently had an issue with the silicone case of the mist sprayer. Using the contact form on the website I informed them of my problem. I received a reply the next morning and my problem was fixed very promptly.

Very good customer service and lovely products.

3 November 2022
Unprompted review
Rated 5 out of 5 stars

Brilliant insect sprays!

I ordered insect repellent and after bite spray in July but I wanted to wait until the end of the mosquito season before reviewing! I live in Virginia, USA (British military) and we have A LOT of mosquitoes during the summer and autumn. My daughter was bitten alive last year. But this year with Toddle’s spray she did surprisingly well. Very few bites and the few she got the after bite spray is amazing. No complaints once applied. I even used it on my own bites because it was so cooling. I will definitely be buying these products again next year because they were better than DEET spray at keeping bugs away!
Fast delivery and well packaged.

27 July 2022
Unprompted review
Rated 3 out of 5 stars

Quality product but service poor

The products are fantastic and second to none, my grandkids love them. They do qs sqod on the packet. Service wise not great always looking to give excuses for poor service and expecting it to be readily accepted.

2 August 2022
Rated 5 out of 5 stars

Absolutely love their products

Absolutely love their products, all natural, all brilliant at what they do. My personal favourites being the spray sanitiser or 'magic mist' and the sun spray. All received when i was told they would be, and in very sweet packaging too.

17 September 2022
Rated 5 out of 5 stars

Impressive Customer Service

I recent placed my first order with Toddle following a recommendation on a parent group I follow online. My order arrived quickly and was well packaged. To my surprise I actually had a duplicate order delivered so I contacted Toddles Customer Order Team to ask if they would like the items returned. I received a prompt reply appologising and offering me the option of passing the additional products on to friends to try. I thought this was very generous of the company and saved me the trouble of returning them. My friends were please to receive the items and I'm sure we will all be dealing with Toddle again.

18 August 2022
Unprompted review
Rated 5 out of 5 stars

I've tried a lot of products from…

I've tried a lot of products from Toddle now and I'm impressed. I absolutely love the sun oil, the spray hand sanitiser and the lip balm. The snoods are also great for winter and the posters are fab, and make great presents. Love the products, love the brand!

1 August 2022
Unprompted review

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