Avoid! They boast the templates are "drag and drop" social media... its just basically some poor Canva style posts that are well out of date. The social media calendars are just mixed around ea... See more
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As someone else mentioned, I got an annual discounted subscription. Stopped using it as it was just same old same old after a couple of months. Forgot all about it. Exactly 1 year later and with... See more
AWFUL! Money taken from account with out permission and every message for the last few weeks regarding the money has been ignored. Impossible to get hold of and no way to get money back, avoid these... See more
So far it's been really simple to follow and understand. I'm about to launch my social media channels and product so am looking forward to getting started. They're knowledgeable and the info you get... See more
Company replied
Company details
Written by the company
Toby Knows provides free and premium tools, knowledge and resources to help you succeed with social media. It's Good to Know.
Contact info
Kemp House 160 City Road, EC1V2NX, London, United Kingdom
- 02038753440
- hello@powerpost.co
- tobyknows.com
No recent history of asking for reviews
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Hasn’t replied to negative reviews
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Beware
I kept on asking to unsubscribed but they kept on billing me!!!!
Avoid!
Avoid!
They boast the templates are "drag and drop" social media... its just basically some poor Canva style posts that are well out of date.
The social media calendars are just mixed around each month but the same ideas, so nothing new. Really lacks imagination and needs an overhaul.
Plenty of better options out there, so sidestep this one!
Avoid like the plague!
As someone else mentioned, I got an annual discounted subscription. Stopped using it as it was just same old same old after a couple of months. Forgot all about it.
Exactly 1 year later and with no warning (I.e. your annual subscription is coming to an end in 7 days, etc) I got billed at full price for another year. I contacted them immediately to terminate and refund. Got nowhere with them. They just stuck to "you agreed to our T&C" and offered a slight discount.
Avoid like the plague!!!!
AWFUL!
AWFUL!
Money taken from account with out permission and every message for the last few weeks regarding the money has been ignored.
Impossible to get hold of and no way to get money back, avoid these thieves!
So far so good
So far so good, I've been using the various features within 'Toby Knows' for just over a week and it's really helping me with consistency.
The 'Toby Knows' website is rich in features and fairly straightforward to navigate. Happy to recommend :)
Toby Knows keeps in touch with you but…
Toby Knows keeps in touch with you but doesn’t overwhelm you with loads of emails. I would have liked more time however to have considered the discount first offered on the professional package. Good content though for free.
Toby Knows Helps!
I like the daily emails! They have taught me quite a bit in a very short period of time! Thank you!!
Beware of their aggresive discounts and onboarding practices. It will bite you back!
I registered for the site during a Black Friday promotion in 2020. The content seemed promising and engaging and the price was quite cheap.
Once I could check the actual materials, they were quite generic and not that exceptional, so I didn't use them much. After a few months I stopped checking the updates, as they were not very appealing.
One year later, I got charged a full year in advance without any prior communication or reminder. This time the pricing was around ten times the original amount. Less than 24 hours since the payment I contacted their support to ask for a full refund. They evaded the refund with more offers and mentions of their terms of services. According to those, once you pass the 100 day mark, you are out of luck. They will only give money back during those initial 100 days. So if you have a problem after a year with them, they won't refund any money at all.
They keep pushing their marketing mixing proposefuly words like "Unlimited" with discount codes like GET22OF22 (or something along the lines). You will subscribe and in 2023... surprise, you get full price automatically charged without any prior notice!
In my opinion, this service offers poor value and not engaging content as promised. Their modus operandi seems to be tricking people to subscribe with limited time offers and then keep your money once they renew your subscription. Their helpdesk will not help you at all but send you all kinds of nice looking emails, without solving your requests at all.
P.D If you want to know the kind of formal replies that you will get, filled with kind words that solve nothing about your issue, I invite you to read their reply here. They will keep your money and provide little in return. Stay away from them!

Reply from Toby Knows
Looks good so far.
Frankly, and to be fair, I have been so busy this last few days I haven't had a chance to fully look at everything. Thank you.

Reply from Toby Knows
I like how well explained the content…
I like how well explained the content ideas are on the calendar. And you get a link for that stuff 😃. I’m still playing around trying to get myself a little more comfortable with it. But, overall it’s a great tool to use.

Reply from Toby Knows
Get Social Media Results !
Practical, straightforward, valuable content
Highly recommend
Easy to use and adapt, and apply

Reply from Toby Knows
I found content planner was best and is…
I found content planner was best and is more detailed than other content calendars available in market.

Reply from Toby Knows
Good customer service.
I am pleased with the service I received from Toby Knows.

Reply from Toby Knows
So many free resources to use 😍 and…
So many free resources to use 😍 and editable templates too. You're doing a great job Toby Knows!

Reply from Toby Knows
Very helpful at finding social media…
Very helpful at finding social media posts at a very good price.

Reply from Toby Knows
A lot of free helpful information to…
A lot of free helpful information to guide newbies along the way. Wish I had discovered Toby knows before starting on social media as it’s structured to help one grow in the right way!

Reply from Toby Knows
Easy to read and follow
Easy to read and follow. Not pushy sales, just great content.

Reply from Toby Knows
Everything is in plain
Everything is in plain, everyday English & relatively easy to understand

Reply from Toby Knows
Informative and Helpful
The content is well laid out and easy to access. The emails are usually helpful.

Reply from Toby Knows
I really like how easy everything is to…
I really like how easy everything is to follow and the instruction is very clear.

Reply from Toby Knows
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