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Tax Network USA Reviews 153

TrustScore 3.5 out of 5

3.3

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Review summary

Created with AI, based on recent reviews

Evaluating 46 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently praise the helpfulness and friendliness of the staff, often highlighting specific case managers for their clear communication, patience, and dedication in resolving complex tax issues. Many found the service effective in filing overdue returns, amending others to reduce debt, and setting up manageable payment plans, providing peace of mind during stressful situations. However, some people were dissatisfied with the service, reporting a lack of results despite significant payments and repeated requests for the same documents. There are mentions of poor communication, missed appointments, and cases being transferred between multiple agents without proper information handover. Several customers also expressed concern about the payment process, feeling that the services delivered did not align with their expectations or the payments made, or that there were misunderstandings regarding the scope of the contract.

What people talk about most

Service

Reviewers mention ambiguous feedback about service. Many customers express significant dissatisfaction,... See more

Customer service

Customers had ambiguous experiences with customer service. Many reviewers praised specific agents for their... See more

Staff

Users describe ambiguous interactions with staff. Many customers praise specific case managers for their... See more

Payment

Customers consistently express dissatisfaction with the payment process. Many reviewers report paying... See more

Customer communications

Clients share ambiguous opinions on contact. Many reviewers express significant frustration with a lack of... See more

Reviews shaping this summary

Rated 4 out of 5 stars

What made my experience great was my case manager. AUBREY GROVER has truly made the difference. Initially i was given a case manager that was ok. They later removed that person and i had to start o... See more

Company replied

Rated 5 out of 5 stars

I was overwhelmed dealing with IRS tax debt and years of unfiled returns, but Tax Network USA made the process manageable. They helped me file all missing years, amended other returns which lowered my... See more

Company replied

Rated 5 out of 5 stars

Using this company gives me peace, knowing that the details are scrutinized by a safe “pair of hands”. Philip Parker kept close touch with me during the process, knowing I’d had to have an eye s... See more

Rated 5 out of 5 stars

Tax Network has been amazing to me. They have helped us with our IRS issue and continue to support us with their expertise. Specifical thank you to Kat Dias, our case manager. She has made such an imp... See more


Company details

  1. Tax Advisor
  2. Bookkeeping Service
  3. Tax Attorney
  4. Tax Consultant
  5. Tax Preparation Service

Written by the company

Tax Network USA is a nationwide tax resolution firm headquartered in Encino, California, serving clients across all 50 states. Founded by Michael-Tod Trzaska and Josh Hanna, we've grown into one of the nation's leading tax relief companies with a team of 120+ dedicated professionals — including Certified Enrolled Agents, Tax Practitioners, and tax attorneys — all working under one roof. We specialize in resolving complex IRS and state tax problems for individuals and businesses. Our services include penalty abatement, offer in compromise, installment agreements, wage garnishment release, bank levy release, audit representation, IRS consulting, income tax preparation, bookkeeping, business tax services, entity formation, and cryptocurrency tax planning. What sets Tax Network USA apart is our Two Phase process: we begin with a thorough investigation of your tax situation before moving into resolution — so you always know exactly where you stand. Every client is assigned a dedicated associate for direct access throughout the entire process, and all work is handled in-house with no outsourcing. Based in Encino, CA — serving the greater San Fernando Valley, including Sherman Oaks, Tarzana, Van Nuys, Studio City, Woodland Hills, Calabasas, and beyond — we bring the same personalized, high-quality service experience to clients nationwide. BBB A+ accredited and committed to one goal: helping you get your life back in order. Schedule your free consultation today at tnusa.com.

Why Choose Tax Network USA

Written by the company

IRS Tax Resolution — Encino, CA & Nationwide Message 1: From Offer in Compromise to Penalty Abatement and Installment Agreements, Tax Network USA helps individuals and businesses across Sherman Oaks, Tarzana, Van Nuys, Studio City, and all 50 states resolve IRS tax debt through our proven Two Phase process.
Tax Network USA is a nationwide tax resolution firm headquartered in Encino, CA, serving clients across all 50 states. Our team of Certified Enrolled Agents, Tax Practitioners, and tax attorneys specializes in IRS tax relief for individuals and businesses throughout the San Fernando Valley — including Sherman Oaks, Tarzana, Van Nuys, Studio City, Woodland Hills, Calabasas, and beyond. We resolve complex tax problems through our proven Two Phase process, offering Offer in Compromise, Installment Agreements, Penalty Abatement, Wage Garnishment release, Bank Levy release, Audit Representation, Tax Preparation, Bookkeeping, Entity Formation, and Cryptocurrency Tax Planning. All work is done in-house. Every client gets direct access to their assigned associate. BBB A+ accredited. Free consultation available at tnusa.com.
At Tax Network USA, our commitment goes beyond resolving tax debt. Our licensed team — including Enrolled Agents, CPAs, Tax Analysts, Accredited Tax Advisers, and Tax Attorneys — has settled over $500 million in tax debts to the IRS and state taxing authorities. Every strategy is 100% legitimate, every case handled in-house, and every client receives a free consultation. Proudly serving Encino, Sherman Oaks, Tarzana, Van Nuys, Studio City, Woodland Hills, Calabasas, and clients across all 50 states.

Contact info

3.3

Average

TrustScore 3.5 out of 5

153 reviews

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Replied to 52% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Big thanks to tax network!

Big thanks to tax network!! I was in way over my head, don’t know what I would’ve done without them! Definitely recommend for any tax issues you might be dealing with.

30 July 2021
Unprompted review

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