Tailor Made Sales and Lettings Reviews 98

This particular sale had some bad timing hiccups, but with the help of Tom and his very helpful staff we got there in the end. They were always ready to deal with me, (stressed though I was) in a reassuring very professional way. After which we got a sale, with the asking price. RESULT thankyou TM.

Lisa was very warm and welcoming. She was knowledgeable and answered my questions

Lisa was welcoming and patient and I felt relaxed and able to take my time.

Excellent 2nd viewing! Really helpful

Lisa was great, so friendly and knowledgeable, will definitely use Tailor Made again

Found the whole process a doddle very friendly and professional the service was excellent would definitely use again and recommend to friends.

Lisa was super helpful and answered all of our questions. She was super friendly too

Very accommodating, booked us in quickly at a convenient date and time.
Knowledgeable about property and surrounding area.
Excited to make an offer!

1 STAR AS ITS AS LOW AS TRUSTPILOT WILL ALLOW.

Shocking experience , I’m not sure if I was deliberately misled, misinformed or just intentionally lied to.  I was constantly told we are almost there and then told no somethings happened we weren’t aware of, or someone else is at fault. 11 months it went on for, and that was only because I kept being told it’s minor and will be ready to exchange soon.  It was W&B estate agents that kept me informed. When I started to chase, I was ignored, no calls returned, in fact her VM stated to email her as she was too busy to answer the phone, no response from emails, no response from texts, got to the point during a conversation with another member of staff that I stated the progression women should not be handling my sale and that she should not make any contact with me.  I would never use this firm again and I would not recommend them to anyone.  Without doubt the worst service I have ever received from any company, we’ll not mention the extortionate fee of over £5000

Great reception

Had some trousers altered, they did a fantastic job at Redditch, would highly recommend

From the very beginning of our house searching journey Tom and the team were amazing, they would keep us upto date with new properties. We have always been kept in the loop and the communication has been amazing. The whole process took less than 12 weeks so super quick. I would recommend this estate agents to anybody. Thanks to Vicky, Lorraine and Tom and all the other girls.

From the initial valuation to completion, I have nothing but praise for the excellent service I received in the process of selling my mother’s property.
The communication which can sometimes be a frustrating experience, was flawless.
The whole team were a credit….. Many thanks
Lee

Professional friendly service by all staff. Helpful in negotiations with purchaser. Would recommend this company

Happy office

Tailor Made are the agents I have purchased through. Their commitment to regular, honest communication is second to none and I was kept fully informed throughout the buying process. Their professionalism and efficiency has impressed me and my family so much that my daughter has already stated she will be choosing them to market her home in the near future. We have full confidence in the whole team at Tailor Made who made the whole ‘journey’ seamless. Many thanks to you all.

I highly recommend Tailor Made and all their staff. I recently sold my house through them and they were extremely helpful from the first to last. Friendly, professional and knowledgeable in all their dealings, and gave me very good advice. They had their eye on the ball at all times and were very good at keeping the Solicitors on their toes. The sale was successfully completed in good time. Thank you very much Tom and all your team.

Excellent service and very quick to respond to requests. Very helpful and professional. I have worked with several agencies before, but Georgia and her team are definitely one of the best.

Excellent service and communication. Georgia in particular was very helpful. Any questions I had were answered instantly. Would highly recommend, were very happy in our new property 😊

The agents are nice and reply quick to tenants’ questions.