TMO - The Motoring Organisation Reviews 

Hello, I have a problem with the air conditioning on my car. Took it to the garage to find the problem. Diagnosed as the condenser fault. Informed garage of my Motoring Organisation Warranty and they contacted them.
I received a call from Luke on behalf of them, went through a couple of questions and told to expect a call with a decision shortly. Twenty minutes later Luke called back and confirmed the part was covered and the replacement cost would be met in full.
I can only say after some horror stories I've heard regarding warranties what a great, efficient and no quibble service I got from Luke and The Motoring Organisation. I would fully recommend them and feel confident if I should need them during my warranty period they will come up trumps.

Had a great Service from Rachel, she managed to get my claim sorted smoothly and efficiently, highly recommended!

Quick and efficient

Great customer service. Rachelle was amazing and assisted me all the way through payments.

I highly recommend TMO

Very good start to finish. Delt with a guy called Luke when I was a little bit stressed but he handled it brilliantly called me back to confirm my claim had been authorised after saying he would.
Hope I don’t need to use again, but if you do rest assured you will be looked after

Thanks again

Talking to Marie at TMO she explained what parts had to be repaired and how much it would cost and how much of it would be covered by the warrenty. She was a pleasure to talk to very pleasant and professional. Thank you

Rachel provided outstanding service- I just had to let her know the details of my warranty claim and she did everything else and the whole thing took just 48 hours to do!

Brilliant service from Timothy who I contacted initially enquiring about the warranty cover, he handles everything very efficiently and was very patient. I dealt with Karen with whom I took the cover out with and she was amazing, really made sure all my questions were answered and was really accommodating when I had to take some time to think about the information and get back to her. I felt she dealt with everything very efficiently and professionally.

Karen, very helpful and explained everything in detail

Spoke with a lovely gentleman called James who helped me renew my policy he was very polite and helpful

Karen was absolutely informative, patient and committed during the on board call. This gave me confidence with TMO product and service. Brilliant!

I spoke to Luke on the phone regarding an issue I had with my car's cooling system. Whilst resolving the issue, he and his colleague Laura went he extra mile in extending my policy cover as some aspects were covered by the manufacturing warranty. Exceptional customer service!

Advisor was polite, knowledgeable and able to explain clearly and simply what the policy woukd provide.

Great service thank you

I spoke with James,he was very helpful,I get a very good offer,just what I was looking for,great service,fully recommend.

Honest and clear explanation of the products and never any pressure to buy

James was very professional and well good mannerd very good with me well done

James was great, very helpfull, the way he explained things made it very easy to understand. Thanks.

I own a 2009 Honda Jazz that had the A/C fail around a month ago. Luckily, it was still under warranty by TMO and the entire claims process was a breeze. They were very quick to sort my claim out and a massive shout out to Luke who went above and beyond in making sure my claim was approved. Each time I called they would pick up pretty much instantly and it's such a relief to speak to a human (shout out again to Luke and the entire team) instead of an AI bot. Honestly, without his and their help I think I would've had to pay for the repair out of my own pocket. I cannot recommend TMO and Luke enough!

Rachel looked after me from start to finish, ensuring a smooth experience throughout.

Exercised professional curiosity with great strength, not over promising, but clearly supportive and reassuring.

My fault was covered and Rachel went above and beyond to liaise with the he garage to ensure all requirements were fulfilled.

Great service all round.

Highly recommend TMO warranty services