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TMGM Reviews 893

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Evaluating 71 reviews, reviewers had a great experience with this company. Customers frequently highlight the exceptional customer service and the helpful, professional staff who go the extra mile. Many people appreciate the quick response times and the overall reliability of the platform, noting competitive spreads and fast execution. However, some customers were dissatisfied with withdrawal processes, reporting significant delays and issues with accessing their funds. A few people also mentioned unexpected fees during withdrawals and concerns about account managers not responding to requests.

What people talk about most

Staff

Consumers consistently report positive experiences with staff, highlighting their professionalism,... See more

Service

Users describe ambiguous interactions with service. Many customers praise the quick response, efficient... See more

Customer service

Reviewers highlight positive aspects of customer service. Many customers praise the staff for being... See more

Response time

Customers had ambiguous experiences with response times. Many reviewers praise the fast, knowledgeable, and... See more

Payment

Reviewers mention ambiguous feedback about payment. Many customers report significant issues with... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Withdraw process block 4 days, still not get paid it's a real broker?? Reply your review 4 days doesn't include weekend, it's my customer problem, not me, today, the withdraw process has been ap... See more

Company replied

Rated 5 out of 5 stars

Exceptional service everytime :) Millan has been an absolute star, he truly goes the extra mile every single time. His professionalism, patience, and genuine care make all the difference. It’s rare... See more

Company replied

Rated 5 out of 5 stars

I have always traded prop firm, particularly ftmo. Made the leap into the retail/broker world and with the help of Milan, He has created a seamless and easy transition. Milan being the agent for my bu... See more

Company replied

Rated 5 out of 5 stars

Best broker out here. Trading conditions are unmatched from anything I’ve tried in my 7 years trading career. Instant execution, slippage almost non-existent even during high impacting news, lowest sp... See more

Company replied


Company details

  1. Finance Broker
  2. Gold and Silver Trading Company
  3. Non-Bank Financial Service

Written by the company

TMGM is a globally acclaimed multi-asset broker, offering clients access to trade CFD, MT4 and MT5 on Crypto, Forex, Commodities, Indices, Shares and ETFs. With over 13 years of market experience and fully regulated by ASIC, VFSC, and FMA for peace of mind. At TMGM, we aim to provide you with the best trading conditions, powered by both industry-leading- and cutting-edge innovative platforms.

Experience Top-Notch Service

Written by the company

24/7 Customer Service
The markets never sleep - which is why we have a 24/7 customer service to properly take care of you no matter the time and market you are trading.
Major Languages Support
With support for over 10 main languages, rest assured that you’ll always be speaking to someone who understands you natively.
Bringing Personal Service To You
We believe in taking care of you well - so much that we’re rapidly expanding local offices to over 10 countries.
VIP Client Support
As a high volume trader, we know you take your trading seriously. Our VIP clients have access to exclusive events, workshops and even direct access to a dedicated member of our sales & research team.

About TMGM

Global CFD, FX, Cryto, Bitcoin, MT4, MT5 broker

TMGM is a globally acclaimed multi-asset broker, offering clients access to trade CFD, MT4 and MT5 on Crypto, Forex, Commodities, Indices, Shares and ETFs. With over 13 years of market experience and fully regulated by ASIC, VFSC, and FMA for peace of mind. At TMGM, we aim to provide you with the best trading conditions, powered by both industry-leading- and cutting-edge innovative platforms.

trade smarter @TMGM

 

Trade Now

 

Millions of registered users worldwide

  • Hundreds of CFD products offered, including crypto, forex, commodities, indices, shares and etfs
  • Razor thin spreads from 0.0 pips
  • 1:1000 % max leverage
  • Expert market analysis and trader tools
  • +10 funding options

TMGM's wide range of trading platforms

  • MetaTrader4 (MT4)
  • MetaTrader5 (MT5)
  • TMGM App

Contact info

Promotion box for TMGM

Subscribe to TMGM TV

Maximise your trading strategy with TMGM's daily market analysis news.

3.9

Great

TrustScore 4 out of 5

893 reviews

5-star
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1-star

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Rated 5 out of 5 stars

TMGM is a great broker despite all the scammers impersonating their brand

I had the unfortunate experience of being scammed by a third party company impersonating the official branding of TMGM and I only realised this when I tried to make a withdrawal. I contacted the official TMGM Customer Support and it was clear that I had been scammed. I just want to say a big thank you to Becky and Bano who were professional and empathetic and because of the way they treated me I went on to open an account with the official TMGM. Easy onboarding, deposits and withdrawals and the customer service has been outstanding. I have read the reviews and I feel it is unfair that TMGM is being targeted by scammers and their good reputation is being tarnished but I am glad I gave them the opportunity because they have restored my faith.

3 January 2024
Unprompted review
Rated 1 out of 5 stars

Jenny an employee that scams clients…

Jenny an employee that scams clients avoid tmgm its a money scam slippage ,deposit disapears without trading they will not investigate, investors beware of this fraudulent broker and staff

19 December 2023
Unprompted review
TMGM logo

Reply from TMGM

Dear valued client,
Thank you for your feedback.
We would like to clarify and assure you that TMGM is not a fraudulent broker; instead, we are a trusted and regulated broker.
We understand that you are having a concern with a the person named Jenny. If you can email us the details of your concern, including information about your accounts and your experience with Jenny, we will further investigate the matter.
Your feedback is much appreciated,
Kind Regards,
TMGM Support

Rated 1 out of 5 stars

Beware of slippage

I was trading NZDCHF selling at 0.53234, SL 0.5323 which below my entry level to protect my fund. Funny part is during FOMC the price was at 0.53125 not even the wick pass through 0.5314. Guess what, due to slippage it went through my SL at 0.5327. The account manager told me it is normal because it is impact news. She even show me normally the spread only 2-3pip but during Fomc news it went to 27pips. What a joke. It’s the first time I know break even still can lose money and the respond is “it is normal”

All I know is TMGM are suitable for scalpers. Not suitable for swing trade cause you never knew the slippage can go how far.

4 January 2024
Unprompted review
TMGM logo

Reply from TMGM

Dear valued client,
Thank you for your feedback.
We appreciate your recent correspondence detailing your trading experience with TMGM, and we understand the concerns you have raised regarding slippage during your NZDCHF trade.
However, We would also like to inform that slippage is normal to happen when the market is under conditions such as illiquidity and volatility due to news announcements, economic events, and market openings. Hence, we have no control in setting the slippage or changing it.
If you like to to check on your account as well as your trades, Please do email us at support@tmgm.com to provide us with your trading account number and order ID for our relevant department to further check.
Your feedback is much appreciated,
Kind Regards,
TMGM Support

Rated 1 out of 5 stars

Unreasonably ban my account without…

Unreasonably ban my account without explanation never reply to my emails and confiscated my money and the money earned from platform with zero explanation and reply at all,
Even tho you write very nicely here saying how you guys would reply, but no you guys never did, never answer question
It’s useless to say you would do everything here cause none of my emails were replied

5 October 2023
Unprompted review
TMGM logo

Reply from TMGM

Dear Valued Client,

Thank you for your feedback.

I have gone through your email with our representative.

I understand the frustration, however, the investigation will take some time as it involves multiple departments to check the details related to your account.

Rest assured that we will try our best to expedite the issue. To help smooth the process, please kindly provide the required documents and answer the questions directly. This will prevent any delays due to incomplete documents and details and will aid our relevant department in expediting the investigation.

Kindly email us for further information and assistance.

Kind Regards,

TMGM Support Team

Rated 1 out of 5 stars

TMGM will not allow me to withdraw my crypto

I recently was convinced to transfer crypto currency to the TMGM platform and was skeptical to begin with as I was being highly pressured into putting more and more into the platform. I finally quit chatting with the individual who was pushing. Now they will not allow me to transfer out my money.

29 October 2023
Unprompted review
TMGM logo

Reply from TMGM

Dear Jeff,
Thank you for your feedback.
In order to be able to assist you further, please could you provide us with the URL link that you used to sign up to TMGM as we believe that you have signed up to a third-party company who are impersonating the official TMGM Brand.

TMGM is a fully regulated broker and we do not accept clients from the USA and we also do not apply any pressure to our clients to make deposits.
Please contact us by email to support@tmgm.com or via our live chat service so that we can try to advise you further in this matter and to prevent other clients from signing up to unregulated companies.

Kind Regards,
TMGM Support Team

Rated 4 out of 5 stars

All in all a very pleasant experience…

All in all a very pleasant experience so far including the trading conditions. Fast deposits and withdrawals, a friendly support and safe environment for my funds. Unfortunately they have been promoting MT5 for over a year now and still did not release. That's sad if you have most of your indicators programmed for MT5. If MT5 would be implemented I'd give it 5/5.

9 September 2023
Unprompted review
Rated 1 out of 5 stars

200K USDT Gone

200K USDT Gone! so i tried to deposit 200k USDT not the first time, they provided a QR code, I scanned it and it was completed in my binance, now they are saying that they did not receive it and i have to prove that its their QR code. now my 200k is missing and they are investigating if its their gateways fault, anyone experience the same thing? they have a system generated QR provider called psp.

10 August 2023
Unprompted review
TMGM logo

Reply from TMGM

Dear Valued Client,

Thank you for your feedback.

We are sorry that you have experienced this problem with this deposit, after previously making numerous successful deposits to your trading account.

We have used our best endeavours to assist you in locating the funds and your account manager has provided you with as much information as possible that we have received from the investigations with our payment gateway.

If you need any further assistance, your TMGM Account Manager will be happy to assist you.

Kind regards,

TMGM Support

Rated 4 out of 5 stars

Demo account is very useful

I love that TMGM offers a demo account. It's a fun and interactive way to test my trading strategies. The demo account provides simulation exercise and chances to try various trading products while allowing me to improve my trading skills.

9 July 2023
Rated 4 out of 5 stars

Feeling great

TMGM is so awesome! They give their clients gifts and bonuses to make us feel appreciated. It's such a nice gesture and makes us feel valued.

25 February 2023
Rated 4 out of 5 stars

A wide range of trading platforms

TMGM offers a wide range of trading platforms to suit different preferences. Whether you prefer MetaTrader 4 or the TMGM WebTrader, you'll find a platform that meets your needs. It's great to have options and flexibility when it comes to choosing the right trading environment.

17 July 2023
Rated 4 out of 5 stars

Top-Notch Reliability

TMGM'strading platform provides real-time market data and charts, allowing me to stay informed about price movements and make well-informed trading decisions. The platform's reliability and accuracy have been instrumental in my trading success.

12 April 2023
Rated 5 out of 5 stars

A Reliable Platform for All Your Needs

TMGM's platform is fast, reliable, and user-friendly. The charts and trading tools are comprehensive, allowing me to make informed trading decisions. Whether you're a beginner or an experienced trader, TMGM provides a great platform for all levels of expertise.

15 April 2023
Rated 4 out of 5 stars

Mobile app is easy to use

TMGM's mobile trading app is outstanding. It's easy to use, and I can process deposits and withdrawals on the go without any issues. The app provides all the necessary features and functionality, making it convenient to manage my transactions.

4 July 2023
Unprompted review
Rated 5 out of 5 stars

Instant Deposits and Withdrawals

One of the things I love about TMGM is their fast deposit and withdrawal process. I can easily fund my account and withdraw my profits without any delays or complications. It's convenient and efficient, which makes trading even more enjoyable.

21 April 2023
Rated 1 out of 5 stars

AVOID TMGM at all cost

Trading with TMGM at the beginning was ok then they changed trading conditions, increasing time execution and slippage. Upon request a withdrawal which is 4 business days, it has passed more than a month and the money is not in my bank account and not in TMGM account. They giving excuses all the time that is is a transition with the banks which is lead me to convince me that they are a scam!

12 June 2023
Unprompted review
TMGM logo

Reply from TMGM

Dear valued client,

Thank you for your feedback.

Firstly, we would like to clarify that we are not affiliated with any scam broker or fraudulent activities. We operate as a legitimate and reputable company, committed to providing a secure and reliable platform for our users.

We would also like to inform that slippage is normal to happen when the market is under conditions such as illiquidity and volatility due to news announcements, economic events, and market openings. Hence, we have no control in setting the slippage or changing it.


As for our withdrawal process, it will take 1 working day for our relevant department to check and process it. After it has been sent to the bank to be credited to your account, the estimated time for the funds to reflect will depend on the withdrawal method you use.

Due to a lack of details, we kindly ask you to email us the details at support@tmgm.com for us to assist you better in checking the reason for the delays in your withdrawal.

Your feedback is much appreciated,


Kind Regards,
TMGM Support

Rated 1 out of 5 stars

a scam website

8 June 2023
Unprompted review
TMGM logo

Reply from TMGM

Dear Valued Client,

Thank you for your feedback.

Firstly, we would like to clarify that we are not affiliated with any scam broker or fraudulent activities. We operate as a legitimate and reputable company, committed to providing a secure and reliable platform for our users.

In order to fully investigate your complaint and provide an appropriate resolution, we kindly request that you provide us with specific details about your experience. Please include any relevant account information, transaction details, or communication records that can help us better understand the situation.

You may reach us via email at support@tmgm.com or via Live chat.

Your feedback is much appreciated.

Kind Regards,
TMGM Support

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