Thomas Mansfield Employment Law Reviews 755

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

I had an excellent experience working with Angelo. From start to finish, he was professional, knowledgeable, and incredibly supportive throughout the entire process. He explained everything clearly,... See more

Rated 1 out of 5 stars

I was with this company for two years trying to finalise my divorce. One of my lawyers left without them making me informed, but they kept me as a client with a different lawyer saying I... See more

Company replied

Rated 5 out of 5 stars

I had a very positive experience working with Angelo. He was professional, approachable, and highly knowledgeable throughout the entire process. He took the time to explain everything clearly and ens... See more

Company replied

Rated 5 out of 5 stars

Amanpreet was very good in listening and also was corresponding and giving advice which benefited me most. Always ready to engage or respond to emails sent to her Helped with my employment case and... See more

Company replied

Company details

  1. Employment Attorney

About Thomas Mansfield Employment Law

Written by the company

At Thomas Mansfield Solicitors, we understand that disputes can be stressful and overwhelming. That's why we're here to help. Our specialist team of experienced employment lawyers is dedicated to providing our clients with the best possible representation.

You'll find the best lawyers through recommendations - see what our clients say about us. Choose a leading Legal 500 and Chambrs & Partners ranked employment firm for exceptional service and the best possible advice.

Our areas of expertise include:
  • Employment Tribunals
  • Settlement agreements
  • Unfair dismissal
  • Redundancy
  • Discrimination
  • Bullying and harassment
  • Employment contracts
  • Non-compete restrictions

  • We would be delighted to meet you in person, but we understand that this can be difficult. So, providing we have access to all the relevant documentation, we can set up a video or telephone conference at a convenient time to discuss your case.

    Following the initial discussion, we will normally be able to let you know your rights, the merits of your claim and likely costs. We can then provide ongoing advice and support, act on your behalf in discussions with your employer and represent you at tribunal or in court.

    We have offices and meeting facilities in London and the South East, including Basingstoke, Bromley, Canary Wharf, Charing Cross, Kensington & Chelsea, Croydon, Dartford, Esher, Farnborough, Guildford, Hammersmith, Hampstead, Harrow, Kensington & Chelsea, Kingston, Leatherhead, London Bridge, London City, Maidstone, Marlow, Marylebone, Mayfair & Marylebone, Sevenoaks, Tonbridge, Tunbridge Wells and Woking.

    Contact info

    4.5

    Excellent

    TrustScore 4.5 out of 5

    755 reviews

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    1-star

    Replied to 100% of negative reviews

    Typically replies within 1 week

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    Rated 5 out of 5 stars

    Angelo was professional, knowledgeable, and incredibly supportive throughout the process

    I had an excellent experience working with Angelo. From start to finish, he was professional, knowledgeable, and incredibly supportive throughout the entire process. He explained everything clearly, kept me updated at every stage, and made what could have been a very stressful situation feel much more manageable.
    Angelo was attentive, responsive, and always took the time to answer my questions thoroughly. His guidance and expertise helped achieve a very positive outcome, and I felt confident knowing I was in such capable hands.
    I would highly recommend Angelo to anyone looking for a dedicated, reliable, and highly skilled lawyer. Thank you again for all your help and support.

    9 February 2026
    Unprompted review
    Rated 1 out of 5 stars

    Unprofessional and arrogant

    I was with this company for two years trying to finalise my divorce.

    One of my lawyers left without them making me informed, but they kept me as a client with a different lawyer saying I would be looked after.

    After having paid a lot of money for consultations to another lawyer from their firm, I just found out that she has also left and that my file was closed - without me knowing air be informed.

    I spoke to their administration making a complaint and asking to be called back and they completely ignored me.

    I then called to make my complaint voiced and they hung up on me.

    I have paid my money on time and was an understanding client with the first lawyer leaving without me being informed.
    Now I have to find another lawyer which will consequently make me pay more and I will be at a loss

    16 April 2026
    Unprompted review
    Thomas Mansfield Employment Law logo

    Reply from Thomas Mansfield Employment Law

    Thank you for your feedback. We’re sorry that you’ve been left feeling frustrated.

    We have reviewed our records and your matter had concluded as we had not received further instructions from you following your meeting with Susi Gillespie in May 2025. Therefore, we closed your file several months before Susi left the firm. When you contacted us afterwards, this was explained and we offered to discuss options should you wish to instruct another solicitor with us.

    We take communication concerns seriously. However, we must also ensure that our staff are treated with courtesy and respect, and where conversations become unproductive or hostile it may be necessary for a call to be brought to a close.

    If you would like to discuss the matter further, please contact us at client.care@thomasmansfield.co.uk and we will do our best to assist.

    Rated 5 out of 5 stars

    I had a very positive experience…

    I had a very positive experience working with Angelo. He was professional, approachable, and highly knowledgeable throughout the entire process. He took the time to explain everything clearly and ensured I felt informed and confident at every stage. His responsiveness and attention to detail really stood out, and I felt well supported from start to finish. I would highly recommend their services.

    25 March 2026
    Unprompted review
    Thomas Mansfield Employment Law logo

    Reply from Thomas Mansfield Employment Law

    Thank you for taking the time to leave a positive review following your experience with Angelo Balabanov. We are pleased to hear that Angelo was professional, knowledgeable, and approachable throughout.

    Rated 5 out of 5 stars

    Great support and service

    Angelo was outstanding and a credit to your law firm. Always available, very knowledgeable, nothing was to much Outstanding. Highly recommended Thomas Mansfield.

    6 February 2026
    Unprompted review
    Thomas Mansfield Employment Law logo

    Reply from Thomas Mansfield Employment Law

    Thank you for taking the time to leave a positive review following your instruction of Angelo Balabanov. We are pleased to hear that your Employment matter was handled professionally and promptly.

    Rated 5 out of 5 stars

    Fantastic support and guidance

    Fantastic support and guidance by Angelo - highly recommend him

    29 January 2026
    Unprompted review
    Thomas Mansfield Employment Law logo

    Reply from Thomas Mansfield Employment Law

    Thank you for your review. We are pleased to hear that you had a positive experience with Angelo Balabanov.

    Rated 1 out of 5 stars

    No answers, delays, mistakes

    After having spent 13k, I am left with no answers and no courses of action. I have no clue what has actually been achieved. I was under the impression that this was a dispute resolution service. A lot of mistakes were made, solicitor ignored me weeks on end because she was busy with more important cases, constantly been invoiced even when I asked for further work to stop.

    6 February 2026
    Unprompted review
    Thomas Mansfield Employment Law logo

    Reply from Thomas Mansfield Employment Law

    Thank you for sharing your concerns, and I’m sorry to hear that you feel dissatisfied with your experience.

    We have already carried out a full review through our formal complaints process. Although we understand your frustrations, that review did not find any fault in the advice given or the work carried out, and we provided you with a detailed explanation of the reasons for that outcome.

    As we cannot discuss case specifics publicly, we would encourage you to contact us directly if you would like to revisit any part of the response. If you remain unhappy, you may refer the matter to the Legal Ombudsman for an independent review.

    Rated 1 out of 5 stars

    I have tried numerous times to get hold…

    I have tried numerous times to get hold of someone at this legal firm. I have left voicemail messages on 2 phone numbers, sent numerous emails, but nobody ever gets back to me, this has been over the period of 2 weeks. Not a very good indication as to how good they would be at representing you as a client.

    10 November 2025
    Unprompted review
    Thomas Mansfield Employment Law logo

    Reply from Thomas Mansfield Employment Law

    Thank you for your feedback. We’re very sorry to hear that you’ve had difficulty reaching us. This isn’t the experience we want anyone to have when contacting our firm, and I’d like to make sure this is investigated.

    Please could you email info@thomasmansfield.co.uk with your contact information and enquiry details and I’ll ensure you’re contacted without delay.

    Rated 1 out of 5 stars

    Emma howlett

    We used Emma howlett when going through a very difficult probate process. I could not say more negative things about the experience and it actually made an already unbearable time feel impossible. We were passed on until we got to Emma who was CONSISTENTLY UNREACHABLE. The process took months and months longer than it was supposed to, emma would always be OOO, rude whenever she responded and acted as if she was doing us a favour. to add insult to injury, we had them as lawyers collect rent money in the meantime for a property while the probate process was ongoing. When it was time for them to release the money to us, they REMOVED their bill and gave us the rest (a few thousand pounds when they had been holding more than £15k. i was stunned. of course we were going to pay when given the bill but we were not even given the chance. I couldn't believe it honestly and when we asked about it she was so nonchalant like it was normal. NEVER USE THEM.

    31 January 2025
    Unprompted review
    Thomas Mansfield Employment Law logo

    Reply from Thomas Mansfield Employment Law

    Thank you for your review. We take feedback very seriously, but we do not recognise the details of the matter as you’ve described them.

    We’ve asked you privately, through Trustpilot, for further information so that we can investigate, but unfortunately we haven’t received a response.

    At Thomas Mansfield Solicitors we work hard to support clients during what are often very difficult times, and we review all concerns carefully and promptly.

    If you’d like to provide more details, please contact us so that we can look into this properly.

    Rated 5 out of 5 stars

    Outstanding service

    I would like to thank the team at Thomas Mansfield Solicitors for taking care of me during a very difficult time. Everyone I dealt with was just amazing, looking out for me and trying to keep my costs to a minimum. I would like to thank Antonia Brewer for her outstanding service dealing with my settlement agreement and Amanpreet Deol for helping me raise a grievance with my employer at a time I was unwell, she made it very easy and simple for me to do. I would use their services again without hesitation and I would 100% recommend them.

    20 December 2024
    Unprompted review
    Thomas Mansfield Employment Law logo

    Reply from Thomas Mansfield Employment Law

    Thank you for your kind review. We're really glad you felt supported during a difficult time - Antonia and Amanpreet will be pleased to hear your comments. We really appreciate your recommendation.

    Rated 5 out of 5 stars

    Employment advice

    I received great advice and support from Antonia at what was a very difficult time.
    Antonia's knowledge and professionalism was key to me achieving the best outcome in a precarious situation when other advice I had received was far less optimistic.
    Whilst supporting me, I know that Antonia had other pressing issues to attend to and yet her support was unwavering.

    13 February 2025
    Thomas Mansfield Employment Law logo

    Reply from Thomas Mansfield Employment Law

    Thank you for your kind words. We're pleased Antonia's support and expertise helped you achieve the best outcome. Wishing you all the best.

    Rated 5 out of 5 stars

    Clear, practical and timely advice

    10 February 2025
    Unprompted review
    Thomas Mansfield Employment Law logo

    Reply from Thomas Mansfield Employment Law

    Thank you for sharing your feedback. We're pleased to hear that you had a smooth and professional experience with us.

    Rated 5 out of 5 stars

    Help navigating leaving job

    Help navigating leaving job

    I am really grateful to Amanpreet and the team for the excellent support they gave me over the past few months. I found myself unexpectedly looking at different routes out from my employer - Amanpreet was able to help me review everything objectively, understand the implications of different decisions and provide perspective based on her experience. When it came to negotiations I was grateful that this was all taken care of in a very professional manner and with a final result that ensured I was valued. Thanks!

    24 December 2024
    Thomas Mansfield Employment Law logo

    Reply from Thomas Mansfield Employment Law

    Thank you for your kind feedback. We're pleased Amanpreet and the team could provide the support and guidance you needed during this transition. Wishing you all the best for the future.

    Rated 5 out of 5 stars

    Negotiation - Alex Kiernan

    I appointed Alex Kiernan to represent me in negotiating a settlement at work, he helped me navigate a difficult period with professionalism and expertise. He is very knowledgable in his field of employment law and gave me superb advice every step of the way with detail on the pros and cons of every decision.
    I highly recommend him for anyone needing employment law advice, thanks Alex!

    13 January 2025
    Unprompted review
    Thomas Mansfield Employment Law logo

    Reply from Thomas Mansfield Employment Law

    Thank you for your kind words. We're delighted Alex provided expert guidance and support during a challenging time. Your recommendation is greatly appreciated.

    Rated 5 out of 5 stars

    Very Helpful

    Very helpful and patient during a challenging time.

    17 January 2025
    Thomas Mansfield Employment Law logo

    Reply from Thomas Mansfield Employment Law

    Thank you for sharing your feedback. We're glad we could assist you. If you ever need assistance again, we're here to help.

    Rated 5 out of 5 stars

    Antonia was excellent

    Antonia & her team were excellent. They provided clear, strategic advice and ensured I understood my rights and options every step of the way. Fast responses over email and calls. Highly recommend.

    10 January 2025
    Unprompted review
    Thomas Mansfield Employment Law logo

    Reply from Thomas Mansfield Employment Law

    Thank you for your feedback. We're pleased Antonia and the team provided clear advice and responsive support. Your recommendation is greatly appreciated.

    Rated 5 out of 5 stars

    Great service, highly recommended

    I recently decided to leave my company to take early retirement. As such, I agreed with my HR Director a settlement agreement which would facilitate my exit in a mutually beneficial way. This was highly confidential and backed up with a very ‘wordy’ document from our legal department. At that stage I realised that I needed an employment lawyer, which was a move also strongly encouraged by my company.
    I went with Thomas Mansfield solicitors and our lawyer; Julie Goodway was extremely efficient, professional, and hard working. The whole process was very smooth and timely, and concluded without any issues. Julie is super smart and good at her job, whilst at the same time being very warm, friendly and helpful. Whatever your legal needs, big or small, she will walk you through the process, offering proper and ‘real’ advice, and always working in your best interest. Moreover, Julie ensures that your time is maximised and that her fee is realistic and manageable.
    Thank you, Julie, for offering me a great service, you are a true asset to Thomas Mansfield, and I cannot recommend you highly enough.

    31 December 2024
    Unprompted review
    Thomas Mansfield Employment Law logo

    Reply from Thomas Mansfield Employment Law

    Thank you for your thoughtful feedback. We're delighted Julie provided expert guidance and made the process smooth and stress-free. We appreciate your recommendation!

    Rated 5 out of 5 stars

    Excellent Advice & Employment Service

    Excellent Advice & Employment Service - I worked with Antonia and Julie, two senior experienced partners. Pragmatic advice, which I could implement. I will always recommend the firm.

    9 January 2025
    Thomas Mansfield Employment Law logo

    Reply from Thomas Mansfield Employment Law

    Thank you for your feedback. We're glad Antonia and Julie provided practical advice. Your recommendation is much appreciated.

    Rated 5 out of 5 stars

    Excellent service

    Excellent service! Understood the complexities of the case and went the extra mile.
    Would recommend.

    12 December 2024
    Unprompted review
    Thomas Mansfield Employment Law logo

    Reply from Thomas Mansfield Employment Law

    Thank you for your feedback! We're glad we could support you and appreciate your recommendation. If you ever need assistance again, we're here to help.

    Rated 5 out of 5 stars

    If you’re neurodivergent, you need Jenna Ide!

    I approached Jenna Ide because of her solid reputation and success in supporting neurodivergent clients and was extremely happy in her handling of my case. Jenna took time to listen, guide, and advise me at every step of the process and demonstrated great empathy. She was professional, thorough, and ensured that we uncovered and discussed everything needed pertaining to my case.

    I am grateful to Jenna for the successful outcome we achieved.

    8 January 2025
    Unprompted review
    Thomas Mansfield Employment Law logo

    Reply from Thomas Mansfield Employment Law

    Thank you for your kind words. We're delighted to hear that Jenna's expertise, empathy and thorough approach made a positive difference in your case.

    Rated 5 out of 5 stars

    Looked at the wider impact that substantially helped the outcome.

    Suddenly, I found my self in a time sensitive situation where I had to find a solicitor for guidance, support and on a budget. Alex Kieran responded quickly with helpful comments and took time to explain my situation in legal terms. The situation was successfully resolved and I look in my rear view mirror feeling it was handled always with my best interest in mind.

    12 December 2024
    Unprompted review
    Thomas Mansfield Employment Law logo

    Reply from Thomas Mansfield Employment Law

    Thank you for your feedback. We're pleased Alex was able to provide timely support and clear guidance.

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