t leaf T Reviews 7,309

•

4.9

Tea Store

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Review summary

Created with AI, based on recent reviews

Looking at 785 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, particularly the teas, highlighting their freshness and delicious flavors. The delivery service is frequently described as fast, prompt, and efficient, with many people receiving their orders quickly and securely packaged. The overall service is also highly regarded, with consumers appreciating the easy ordering process and helpful communication. However, some customers were not happy with certain aspects of the teas, finding some flavors odd or noting that certain blends required a long steeping time to develop flavor. A few other people also felt that the sample packs were a bit small, and some were disappointed by the presence of artificial flavoring in some teas.

What people talk about most

Product

Reviewers mention positive feedback about product quality and selection. Customers consistently praise the... See more

Delivery service

Customers had positive experiences with delivery service. Many reviewers praise the speedy and efficient... See more

Quality

Reviewers highlight positive aspects of quality. Customers consistently praise the excellent and top-quality... See more

Service

Users describe positive interactions with service, consistently praising its promptness, efficiency, and... See more

Order

Clients share positive opinions on order. Many customers praise the easy online ordering process, quick... See more

Reviews shaping this summary

I have been buying a variety of teas for years now. My favorites are Red Baron Redbush Tea and Christmas Tea (black flavored tea). Both are exceptional in flavour and freshness. Service and speed... See more

Company replied

A particulary good deal this time in that we gor 3 for the price of two. The quality of the tea speaks for itself in that although we are regular tasters of other teas, we always come back to t leaf T... See more

Company replied

Easy to use web site Good descriptions of teas with pictures Promp delivery of order Securely packed order so teas arrived in perfect condition I really like the free pack offer when I ord... See more

Company replied

I sent a birthday gift to my friend and highly recommend t leaf T. They provided great communication updates via email and my friend loved their gift which included a hand written card with a message... See more

Company replied

Company details

About t leaf T

Written by the company

New Zealand's Home of Remarkable Tea

t leaf T has been bringing New Zealand tea lovers the world's finest loose leaf teas, herbal infusions and premium pyramid teabags since 2005. A 100% New Zealand-owned family business, we are based in Petone, Lower Hutt, and source over 160 carefully selected blends and infusions from quality tea growers and producers around the globe.

Founded by John and Amanda van Gorp, t leaf T is built on two decades of genuine relationships with tea suppliers across Asia, Europe and beyond. Every tea is hand processed and packed at our Petone premises, ensuring the quality and freshness our customers have come to rely on.

How We Serve You

Online store at tleaft.co.nz — same-business-day dispatch on orders placed by 3pm
Wholesale supply to hospitality businesses throughout New Zealand
Wellington CBD retail store — explore, smell and taste our full range in person

Our service is rated 5 stars on Trustpilot. Whether you are new to loose leaf tea or a lifelong enthusiast, our team is here to help you find your next remarkable cup.

Our Range

From single-origin green, white and oolong teas to bold black blends, fragrant florals and caffeine-free herbal infusions — t leaf T stocks over 160 blends and infusions to suit every palate and occasion.

Discover our full range at tleaft.co.nz

t leaf T | teas and infusions from around the world

Written by the company

Best Buy-Purchase 3 identical foil pouches and get a 4th Free!: Have you discovered your ultimate teas and you drink them everyday? our Best Buy deal is the most cost effective way to keep these favourite teas topped up. Simply purchase 3 identical foil pouches and get the 4th Free! *not valid with other offers*.
FREE Shipping for online orders over $89!*: t leaf T offers Free NZ shipping rates for online orders when ordering over a certain amount. Orders are shipped the same business day if we receive them by 1pm. *calculated after discounts.

Contact info

64 Victoria St, Petone, 5012, Lower Hutt, New Zealand
+6445890085
info@tleaft.co.nz
tleaft.co.nz

4.9

Excellent

7K reviews

5-star

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Feb 15, 2026

Great flavours

Although I found the website confusing, my order arrived well packaged, complete and timely.

8 February 2026

Reply from t leaf T

Mar 6, 2026

Thank you Sue! 😊 Despite digital hiccups, we delivered perfectly! Website improvements noted! ☕️📦 - t Leaf T

Feb 15, 2026

5 February 2026

Reply from t leaf T

Mar 6, 2026

Thank you Mary! 😊 Reliability is our promise! ☕️✅ - t Leaf T

Feb 12, 2026

The product is amazing

The product is amazing, being so tasty and healthy.

The purchasing and shipping process is great!

1 February 2026

Reply from t leaf T

Mar 6, 2026

Thank you Steve! 😊 Tasty, healthy, and smooth process! ☕️💪 - t Leaf T

Feb 12, 2026

Easy to order

Easy to order, good quality teas.

28 January 2026

Reply from t leaf T

Mar 6, 2026

Thank you Val! 😊 Simple ordering, quality results! ☕️✨ - t Leaf T

Feb 12, 2026

Friendly quick services

Friendly quick services
Excellent products

28 January 2026

Reply from t leaf T

Mar 6, 2026

Thank you Theo! Appreciate the review, Enjoy :)
T Leaf T

Feb 11, 2026

Excellent service

Excellent service, I received my order in the time that was stated. However, one of the tins did not have tape around the lid and some of the tea fell out.

4 February 2026

Reply from t leaf T

Mar 26, 2026

Thanks for your feedback, Natalie. We're sorry to hear about the unsealed tin - that's not our standard. Please get in touch and we'll make it right. - t Leaf T

Feb 11, 2026

27 January 2026

Reply from t leaf T

Mar 6, 2026

Thank you Laureen! 😊 Double loveliness delivered! ☕️💕 - t Leaf T

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