TJC Reviews 

45,999
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 7,466 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality and value for money across a wide variety of products, from jewelry to homewares, with competitive pricing and a broad selection for every budget. The ordering process is described as easy, with items arriving promptly and well-packaged through a quick and reliable delivery service. However, some customers noted receiving items that were faulty, damaged, or not as described, including rings with stones falling out, watches that didn't work, or sizing discrepancies. Additionally, a few people mentioned problems with delivery delays, missing replacement items, or unexpected payment decline emails with added charges.

What people talk about most

Product

Consumers find product to be positive, with many reviewers expressing satisfaction with the quality, value... See more

Quality

Clients share positive opinions on quality, with many reviewers consistently praising the good quality of... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the quick and... See more

Price

People report positive experiences with price, often highlighting the affordability and value for money.... See more

Order

Reviewers mention positive feedback about order, with many finding the ordering process easy and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

TJC is a no quibble company who appreciate their customers You get value for money items in gemstones and household items. brilliant customer service who are 100 per cent on top of their game an... See more

Company replied

Rated 5 out of 5 stars

Now this ring I got for Marylin Monroe a True love is something really brilliantly special!! Shhhh this infinity ring I got should be in her private collection to be given only to those who are her... See more

Company replied

Rated 5 out of 5 stars

I just came home to find my parcel outside my front door, in full view. I immediately called up TJC Customer Service, as this has never happened to me before. ABHISHEK who spoke to me from Custome... See more

Company replied

Rated 5 out of 5 stars

Brought a couple of fans ,plug in and turn on they are very quiet and no need to fill with water like my previous purchase from TJC which are also excellent and am still using .all my products from TJ... See more

Company replied


Company details

  1. Online Marketplace
  2. Jewelry Store

About TJC

Written by the company

TJC

Since 2006 it has been our mission to serve our customers with low priced quality products, all ethically sourced and expertly made. We continue to adapt during these unexpected times and bring our customers what they need.

Essential Products

We have been working with suppliers to bring our customers essential products and we are being careful to ensure we sell these within our normal low-cost model. However, as demand is very high for certain items the cost that we have to pay has been significantly increased. We assure you we are still trying to bring our customers the best prices on these items.

Delivery

We aim to make deliveries within the 3-4 working day period.

Customer Care

Every question matters to us - Customer satisfaction is at the heart of everything we do. Our dedicated Customer Care team is always here to help with any questions or concerns you may have.

Community Giveback

One of TJC’s founding principles is to do the right things, working with locally based charities who help us donate nutritious meal to children across the UK and India. For every item purchased we donate a meal meaning our customers help us improve the lives of 35,000 children every day. When we have been able to source PPE we have been donating face masks and sanitisers to over 90 organisations from the NHS, care homes and social services.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

46K reviews

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4.3

All reviews

(45,999)

7,101 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Item came on time and packaged well

Item came on time and packaged well. Price and quality are second to none.

12 June 2026
TJC logo

Reply from TJC

Dear Customer,

We appreciate your valuable feedback and are delighted to hear that you had a positive experience with TJC

Your satisfaction is our priority, and we eagerly anticipate serving you again in your future shopping endeavors with TJC.

Regards,
Ansh
TJC Customer Care

Rated 5 out of 5 stars

I enjoy watching the tjc shopping…

I enjoy watching the tjc shopping channel because the presentations are entertaining and informative. The prices can be amazing and I feel I can buy with confidence due to the returns policy.

20 June 2026
TJC logo

Reply from TJC

Dear Customer,

We appreciate your valuable feedback and are delighted to hear that you had a positive experience with TJC

Your satisfaction is our priority, and we eagerly anticipate serving you again in your future shopping endeavors with TJC.

Regards,
Ansh
TJC Customer Care

Rated 5 out of 5 stars

The collagen fountain of youth

The collagen fountain of youth i purchase is very good for my body from head down to my feet especially for my bowels. The price is great for what you get. So thank you TJC for the product that you buy.

1 July 2026
TJC logo

Reply from TJC

Dear Customer,

We appreciate your valuable feedback and are delighted to hear that you had a positive experience with TJC

Your satisfaction is our priority, and we eagerly anticipate serving you again in your future shopping endeavors with TJC.

Regards,
Ansh
TJC Customer Care

Rated 5 out of 5 stars
TJC logo

Reply from TJC

Dear Customer,

We appreciate your valuable feedback and are delighted to hear that you had a positive experience with TJC

Your satisfaction is our priority, and we eagerly anticipate serving you again in your future shopping endeavors with TJC.

Regards,
Ansh
TJC Customer Care

Rated 5 out of 5 stars

Easy ordering of items which are always…

Easy ordering of items which are always of good quality and price followed by swift ,well packaged deliveries.

27 June 2026
TJC logo

Reply from TJC

Dear Customer,

We appreciate your valuable feedback and are delighted to hear that you had a positive experience with TJC

Your satisfaction is our priority, and we eagerly anticipate serving you again in your future shopping endeavors with TJC.

Regards,
Ansh
TJC Customer Care

Rated 5 out of 5 stars

Overall Good looking fan easy to use…

Overall Good looking fan easy to use and very efficient, worth every penny

30 June 2026
TJC logo

Reply from TJC

Dear Customer,

We appreciate your valuable feedback and are delighted to hear that you had a positive experience with TJC

Your satisfaction is our priority, and we eagerly anticipate serving you again in your future shopping endeavors with TJC.

Regards,
Ansh
TJC Customer Care

Rated 4 out of 5 stars

Everything was ok

Everything was ok, but there were no instructions

27 June 2026
TJC logo

Reply from TJC

Dear Customer,

We appreciate your valuable feedback and are delighted to hear that you had a positive experience with TJC

Your satisfaction is our priority, and we eagerly anticipate serving you again in your future shopping endeavors with TJC.

Regards,
Ansh
TJC Customer Care

Rated 5 out of 5 stars

I just love TJC & the 2 fans I bought…

I just love TJC & the 2 fans I bought are so good and keep me so cool in this hot weather. So thank you TJC.

30 June 2026
TJC logo

Reply from TJC

Dear Customer,

We appreciate your valuable feedback and are delighted to hear that you had a positive experience with TJC

Your satisfaction is our priority, and we eagerly anticipate serving you again in your future shopping endeavors with TJC.

Regards,
Ansh
TJC Customer Care

Rated 5 out of 5 stars

Value for money

Always have a great experience when ordering from TJC, the value for money is outstanding.
Delivery always quick.
Quality of Jewellry I've never been disappointed

27 June 2026
TJC logo

Reply from TJC

Dear Customer,

We appreciate your valuable feedback and are delighted to hear that you had a positive experience with TJC

Your satisfaction is our priority, and we eagerly anticipate serving you again in your future shopping endeavors with TJC.

Regards,
Ansh
TJC Customer Care

Rated 5 out of 5 stars

Good product and service

Good product and service

27 June 2026
TJC logo

Reply from TJC

Dear Customer,

We appreciate your valuable feedback and are delighted to hear that you had a positive experience with TJC

Your satisfaction is our priority, and we eagerly anticipate serving you again in your future shopping endeavors with TJC.

Regards,
Ansh
TJC Customer Care

Rated 5 out of 5 stars

Great prices

Great prices, items and service!
Always very helpful and friendly
Can’t fault them in any way whatsoever!
Have shopped with them for years and would recommend!

27 June 2026
TJC logo

Reply from TJC

Dear Customer,

We appreciate your valuable feedback and are delighted to hear that you had a positive experience with TJC

Your satisfaction is our priority, and we eagerly anticipate serving you again in your future shopping endeavors with TJC.

Regards,
Ansh
TJC Customer Care

Rated 5 out of 5 stars

Beautiful jewellery and competitive…

Beautiful jewellery and competitive prices

27 June 2026
TJC logo

Reply from TJC

Dear Customer,

We appreciate your valuable feedback and are delighted to hear that you had a positive experience with TJC

Your satisfaction is our priority, and we eagerly anticipate serving you again in your future shopping endeavors with TJC.

Regards,
Ansh
TJC Customer Care

Rated 5 out of 5 stars

Great products for a great price and…

Great products for a great price and fast delivery

26 June 2026
TJC logo

Reply from TJC

Dear Customer,

We appreciate your valuable feedback and are delighted to hear that you had a positive experience with TJC

Your satisfaction is our priority, and we eagerly anticipate serving you again in your future shopping endeavors with TJC.

Regards,
Ansh
TJC Customer Care

Rated 5 out of 5 stars

Quick delivery and purchases are always…

Quick delivery and purchases are always good quality

30 June 2026
TJC logo

Reply from TJC

Dear Customer,

We appreciate your valuable feedback and are delighted to hear that you had a positive experience with TJC

Your satisfaction is our priority, and we eagerly anticipate serving you again in your future shopping endeavors with TJC.

Regards,
Ansh
TJC Customer Care

Rated 5 out of 5 stars

Very beautiful and classy

Very beautiful and classy

26 June 2026
TJC logo

Reply from TJC

Dear Customer,

We appreciate your valuable feedback and are delighted to hear that you had a positive experience with TJC

Your satisfaction is our priority, and we eagerly anticipate serving you again in your future shopping endeavors with TJC.

Regards,
Ansh
TJC Customer Care

Rated 5 out of 5 stars

Great parasol

The parasol is exactly what I wanted and I am very pleased with it.
It was reasonably priced and well packaged. The courier let the seller down by causing a delay to the delivery but having eventually received it, I am delighted with it and if I needed another parasol I would definitely buy it again.

30 June 2026
TJC logo

Reply from TJC

Dear Customer,

We appreciate your valuable feedback and are delighted to hear that you had a positive experience with TJC

Your satisfaction is our priority, and we eagerly anticipate serving you again in your future shopping endeavors with TJC.

Regards,
Ansh
TJC Customer Care

Rated 1 out of 5 stars

Wrong item sent

30 June 2026
TJC logo

Reply from TJC

Dear Customer,

We have investigated your query and, as you confirmed, you were expecting a Solar Light with Sensor but instead received a mains-operated light. We sincerely apologise for this mix-up and the inconvenience caused.

To resolve the issue, we have processed a full refund for your order. We hope this helps address your concern and demonstrates our commitment to putting things right.

Regards,
Ansh
TJC Customer Care

Rated 5 out of 5 stars

I have bought a few things from TJC and…

I have bought a few things from TJC and im always pleased with it

30 June 2026
TJC logo

Reply from TJC

Dear Customer,

We appreciate your valuable feedback and are delighted to hear that you had a positive experience with TJC

Your satisfaction is our priority, and we eagerly anticipate serving you again in your future shopping endeavors with TJC.

Regards,
Ansh
TJC Customer Care

Rated 1 out of 5 stars

One word. woeful.

The goods came… but not as described! There was no chain with either item, they bore little resemblance to the photos, looked cheap and ugly, and your customer service was appalling. I do not want the only way to resolve an issue to be via WhatsApp. If I could give you zero stars I would. Goods went in the bin, and I have unsubscribed to your irritating deluge of emails. You need to do better than this if you aim to stay relevant in a competitive environment. Reading through your reviews, I am not alone in my frustration.

30 June 2026
TJC logo

Reply from TJC

Dear Juliet,

We are sorry to hear about your disappointment with your recent order and the experience you had with our service.

We have investigated your query and found that the product description does mention that the chain is included with the pendant. However, as you have confirmed that the chains were not received with your items, we sincerely apologies for this oversight and the inconvenience caused.

We also understand that you were not satisfied with the pendants received and have since disposed of them. As a gesture of goodwill, we have processed a refund for your order so that you are not left out of pocket.

We appreciate you bringing this to our attention and hope the resolution provided helps address your concerns.

Regards,
Ansh
TJC Customer Care

Rated 5 out of 5 stars

The neclace was so lovely i bought it…

The neclace was so lovely i bought it for my daughter as soon as i saw it i knew i had to buy it, it represented the loss of her sister and brother. The packaging was superb as well and delivery was quick. Thank you

30 June 2026
TJC logo

Reply from TJC

Dear Customer,

We appreciate your valuable feedback and are delighted to hear that you had a positive experience with TJC

Your satisfaction is our priority, and we eagerly anticipate serving you again in your future shopping endeavors with TJC.

Regards,
Ansh
TJC Customer Care

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