If I could leave negative stars I would but there is no option. I first checked to make sure I could return the boots if they did not fit. Tissardi said it would be no problem. The boots looked nice,... See more
Company replied
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See what reviewers are saying
I have made several purchases at Tissardi. I am completely satisfied with the quality of the items and the customer service is friendly and supportive, the return works also. The only thing I regret i... See more
Company replied
Synthetic material! The bag that i received, described as "Ricci" Pleated clutch bag in cowhide leather, 75 euro. This bag is made of synthetic leather-like material inside and outside, strap as well.... See more
Company replied
They didn't have one of the items I tried to order, but they did contact me and quickly refunded me for the sold out item. Shipping was a little slow, but that's to be expected since the bag was ship... See more
Company replied
Company details
- Handbags Shop
- Clothing Store
- Fashion Accessories Store
- Men's Clothing Store
- Shoe Store
- Women's Clothing Store
Written by the company
Tissardi is an elegant online store that offers high quality designer inspired products as shoes, bags, ready-to-wear and more at an unbeatable price. We ship worldwide.
Contact info
2.4
Poor
118 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Attractive Bag with Extra Costs
On the whole I am pleased with my Jason (crocodile effect) bag. It looks to be fairly good quality and the hardware looks to be of a high grade. However the bag lining is not finished to the same standard as the exterior and looks a little cheap and plasticky. Also, please lose the scarf, it just looks naff.
Furthermore, I was not best pleased to find that I had to pay £12 in customs charges before the Post Office would release it and for this reason I wouldn't order from this site again.
14 January 2021
Reply from Tissardi
We are very sorry to hear that. Unfortunately it sometimes happens that the customs decide to tax a single item but it is still rare. In any case, you will have contacted us we would have paid the customs fees for you.
Product was exactly as described and…
Product was exactly as described and pictured! So beautiful! I cannot wait to order another one in a different colour! Purchased from Canada and shipping took about 2 weeks - super fast! Thank you I love it!
17 December 2020
Reply from Tissardi
Thank you very much for your feedback, we look forward to serving you again.
The goods turned very late: add 30 days.
The goods turned up very late, annoying as a present. The boots themselves not bad. Good styling
17 December 2020
Reply from Tissardi
We are sincerely sorry for the delay and apologise once again. However, we are delighted that you like the boots.
Impressed with the quality
Item is very well made and this design is the exact one I was looking for. Tissardi went the extra mile to source for a design with the charm at the bottom. I have seen other designs but the one I got is some of the better ones I’ve seen online. Great customer service too!
2 December 2020
Reply from Tissardi
We're really glad to know that you loved your bag. It was a pleasure to satisfy you. Thank you for your feedback.
Great Bag and Worth the Wait
They didn't have one of the items I tried to order, but they did contact me and quickly refunded me for the sold out item. Shipping was a little slow, but that's to be expected since the bag was shipped from China. The bag is a remarkably good dupe for the designer version and I'm happy with the quality. If you're patient I would recommend this seller.
24 September 2020
Unprompted review
Reply from Tissardi
Thank you very much for your feedback and we apologize for the unavailability of the bag. Regarding the delivery, we now work with DHL Express which is even faster. Anyway, we are delighted that you like the bag.
Reply from Tissardi
Thank you very much for your evaluation, we have just changed our carrier for a faster one. We apologize for the delay and hope to be able to serve you next time with a special discount.
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