Tiny Explorers Rentals Reviews 1,829

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 971 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the seamless delivery and return processes, highlighting their ease and efficiency. Many people appreciate the excellent condition and cleanliness of the products received, often noting their timely arrival. The service is consistently described as fantastic, convenient, and a lifesaver for travel, with many consumers expressing their intent to use it again. However, some customers were dissatisfied with product quality, reporting issues like items arriving damaged, incomplete, or deflating during use. A few other people also felt that communication regarding delivery changes or alternative product offerings could be improved, and some mentioned receiving products that were not in perfect condition.

What people talk about most

Product

Consumers generally express satisfaction with the products, often highlighting their excellent condition,... See more

Service

Clients share positive opinions on service, frequently highlighting its efficiency and convenience. Many... See more

Delivery service

Users describe positive interactions with delivery and return services. Many customers highlight the ease and... See more

Return policy

Customers consistently express satisfaction with the return process, describing it as easy, seamless, and... See more

Quality

Customers generally report positive experiences with the quality of items received. Many reviewers praise the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fuss free rental. Second time have used Tiny Explorers and absolutely what I’ve needed both times without any extra hassle when you’re getting organised to go away. We collect from the office and ever... See more

Rated 5 out of 5 stars

Hired 2 car seats.website easy to use.delivery by courier was early which was great.return process was easy.plenty of info throughout process.would definitely use them again

Rated 5 out of 5 stars

Tiny Explorers saved my holiday! Excellent range of equipment to rent at a reasonable price. I found everything I needed to go abroad with my 5 month old twins. The delivery and return processes were... See more

Rated 5 out of 5 stars

Very impressed with this company. Communication was great, the item came in plenty of time for our holiday. It was super clean and I felt the loan item was very reasonably priced! Will definitely... See more


Company details

  1. Travel Agency

Written by the company

The UK's No1 Children's Hire Equipment business, specialising in stroller rentals such as the Stokke Yo-yo, Bugaboo Butterfly & Joolz Aer. As seen on Dragons Den. UK wide next day delivery. Same day delivery in London. We also offer car seat rental. We pride ourselves in offering great customer service, please contact us via email info@tinyexplorers.co.uk if you wish to discuss any issues.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 32% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Fantastic service and products

I hired the self inflating Plane Pal for a trip with my 3 year old to Singapore and Australia. The cost of buying one seemed a bit much so hiring one seemed like a good option, and it worked out perfectly. There were a few to choose from but I opted for the slightly more expensive self inflating version which was worth every extra penny. My son was able to stretch out so much more on the flight, and as a particularly wriggly sleeper, he ended up with his head on it a few times - which of course he would have struggled with without it.
We had no issue on any of the flights, stewards were more than happy for us to use it on all flights (window and middle aisle seats). It also made an extra space for my son to play with his cars while he was awake.
The service was excellent. My order arrived a couple of days before I’d stated it was required, well packaged with clear return instructions and packaging to do so. The item itself appeared brand new and had full usage instructions. The returns process was very simple - put it on the bag and take it to the post office. Done.
I’ve already recommended Tiny Explorers to a few friends as a brilliant alternative to forking out for expensive accessories and I’ll definitely be returning ahead of our next long trip.

17 April 2026
Unprompted review
Rated 5 out of 5 stars

We've used tiny explorers twice and…

We've used tiny explorers twice and can't fault them at all!! Would recommend and their customer service is also on point ... everything was straightforward and super simple with them on the end of a WhatsApp for anything we needed.

5 March 2026
Rated 5 out of 5 stars

Great service and product

I was planning on acquiring a planepal which we will be needing shortly but was actually out of stock. The team promptly contacted me and offer a rental one instead. Product came quickly and the service is super helpful and responsive. Would definitely recommend to my friends.

15 April 2026
Unprompted review
Rated 5 out of 5 stars

Tiny Explorers is a great website…

Tiny Explorers is a great website offering a strong service. We used their rental service for our holiday abroad and it worked seamlessly. The delivery was on time, the product was in great condition & they were really helpful with the return of the product as well. We have already recommended the website to others and will be using ourselves again in future whenever we might need!

23 February 2026
Rated 5 out of 5 stars

Hired a pushchair

Hired a pushchair, arrived on time, clean very good condition.
Sent it back, no problems, the process was so easy start to finish.

3 April 2026
Unprompted review
Rated 5 out of 5 stars

Faultless service and great rental product

Honestly I am SO impressed with this business. What a fantastic idea. It was also cheaper than other rental businesses. We rented the bugaboo butterfly for a trip to Lisbon with our 7 month old. It was absolutely fantastic. We will be renting again as the whole service was seamless.

27 March 2026
Unprompted review
Rated 5 out of 5 stars

Professional, efficient and helpful!

From the second we found the easy to use website to the return of the car seat that we had hired - it has been such an easy and helpful process.
The communication via WhatsApp was great and they followed up because I had forgotten to hire an important part which meant I wasn't left stranded and missing something!

It is a fantastic business and I would absolutely use them again and recommend to anyone I know.

Thank you for having such an important service - you made our holiday so much easier and less stressful!

10 April 2026
Unprompted review
Rated 5 out of 5 stars

The best service

The best service! Highly recommend, hiring 2 cabin strollers for my twins made our holiday so much easier. Delivery and return was smooth and very easy. Will definitely use Tiny Explorers for all future holidays :)

10 April 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely incredible service

Absolutely incredible service. I missed the deadline for ordering a product and the team member sent out a special delivery to ensure I received the product in time for my holiday. Could not recommend enough.

26 February 2026
Rated 5 out of 5 stars

Very efficient

Very efficient. Everything done smoothly. Delivery and return seamless. Product was properly cleaned and presented.

9 April 2026
Unprompted review
Rated 5 out of 5 stars

Good quality equipment

Good quality equipment, one piece had a part missing but this was rectified the next day. Delivery and return service easy. Definitely recommend.

16 March 2026
Unprompted review
Rated 5 out of 5 stars

Speedy

Really simple, straightforward and super speedy delivery! Some items came early which was a bonus, so we were able to try it out before we went on holiday. Great communication via what’s app too, making it easy. Was recommended to me by my cousin, and I would also recommend this to any of my friends and family too.

25 March 2026
Unprompted review
Rated 5 out of 5 stars

Great service and a smooth experience…

Great service and a smooth experience from order, delivery and returns process. Communication throughout the rental period was great.

Quality and cleanliness is perfect, and a good selection of prams.

3 April 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely amazing experience

Absolutely amazing experience. We asked for a car seat last minute and received the seat next day ! I have just asked if we can extend and extra day and got a wonderful response. Allows us to worry about it one thing less. Amazing thank you !!

7 April 2026
Unprompted review
Rated 5 out of 5 stars

Amazing customer service

I had such a great experience with Tiny explorers. They sent me a plane pal last minute after I found out we had an empty seat next to us. Amazing customer service and so helpful! Thank you!

18 March 2026
Unprompted review

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