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tingle Reviews 1,788

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TrustScore 1.5 out of 5

1.3

Beauty & Well-being
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Rated 1 out of 5 stars

DO NOT USE! **UPDATE** 14 Days in and still no order received. No response to any email following 3 sent. I would SERIOUSLY go elsewhere because this company is awful - if it even exists. Nothing ha... See more

Rated 2 out of 5 stars

First two orders been amazing and it really works but the third order has been a nightmare, waited over a week and half but didn’t receive it but when I contacted the Company they Resend it within 2... See more

Company replied

Rated 1 out of 5 stars

Order not received, over two weeks after the email stating it was posted. No response to emails/FB messenger. Lots of similar reviews lately, guessing something's gone wrong with the company.... See more

Rated 1 out of 5 stars

Order never arrived. Emailed Tingle to make them aware of this, no response. Held off initial request to rate the service to allow for the chance of a delayed arrival. Further request to ra... See more

Company details

  1. Beauty & Well-being

Information provided by various external sources

Discover all of the products you’ll ever need to enhance your sexual health, pleasure and well being, all in one place.

Contact info

1.3

Bad

TrustScore 1.5 out of 5

2K reviews

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Hasn’t replied to negative reviews

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 4 out of 5 stars

Good product

Good product, price and service. However, was a bit disappointed that box came in jiffy envelope and was pretty squashed. Would appreciate more care with packaging to prevent possible damage.

16 January 2020
Unprompted review
Rated 1 out of 5 stars

Be sure what you order

Ordered three 250ml pump bottles of Maximus Lube and was sent 15 50ml flick top lid bottles not happy at all but fair credit to mycondom as after I moaned they refunded my money but only 1 star for inconvenience I had

11 January 2020
Unprompted review
Rated 2 out of 5 stars

First two amazing, third nightmare

First two orders been amazing and it really works but the third order has been a nightmare, waited over a week and half but didn’t receive it but when I contacted the Company they Resend it within 24 hours, it’s still not here after today.
I even had to go to boots to buy some as it taking too long getting what I already paid for 😒

3 January 2020
Unprompted review
tingle logo

Reply from tingle

Dear Alan,
Apologies your order has not turned up today, this was dispatched yesterday via the Royal Mail tracked service. These details have been forwarded to you via email, Royal Mail have confirmed they are still experiencing a few delays due to the backlog over the Christmas period.

Apologies for the inconvenience that this has caused.

Mycondom Customer Care.

Rated 5 out of 5 stars

MyCondom 5* trader

Fast delivery and plain packaging best prices around
Good selection of items and a useful website to help decide which item Is the best fit for you
Highly rated

30 December 2019
Unprompted review
Rated 1 out of 5 stars

Order incomplete

Unfortunately More than half of my order is missing and the attached bill does not make any sense. It just shows the delivered items which are around 7 pounds in total but they add up to the 21 total which would be correct if I would have gotten all my stuff. That’s so weird. How can stuff like this happen.

18 December 2019
Unprompted review
tingle logo

Reply from tingle

Dear Alex,

Apologies you have not received your complete order and for any inconvenience this has caused, we would like to investigate how this has happened, as all orders are doubled checked prior to dispatch.
Please contact us on 020 3432 5586 so we can have this resolved for you, alternatively please email us at enquiries@mycondom.com.

MyCondom Customer Care

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