DO NOT USE! **UPDATE** 14 Days in and still no order received. No response to any email following 3 sent. I would SERIOUSLY go elsewhere because this company is awful - if it even exists. Nothing ha... See more
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First two orders been amazing and it really works but the third order has been a nightmare, waited over a week and half but didn’t receive it but when I contacted the Company they Resend it within 2... See more
Company replied
Order not received, over two weeks after the email stating it was posted. No response to emails/FB messenger. Lots of similar reviews lately, guessing something's gone wrong with the company.... See more
Order never arrived. Emailed Tingle to make them aware of this, no response. Held off initial request to rate the service to allow for the chance of a delayed arrival. Further request to ra... See more
Company details
Information provided by various external sources
Discover all of the products you’ll ever need to enhance your sexual health, pleasure and well being, all in one place.
Contact info
209b Chipstead Valley Road, CR5 3BR, Coulsdon, United Kingdom
- 020 3432 5586
- enquiries@tingle.com
- tingle.com
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Let me start by saying that it’s the…
Let me start by saying that it’s the fifth time that I order from them. This time it took a month to arrive compared with the usual “up to a week for international deliveries”. But you know what? I ain’t mad!
Every other time they have delivered, and sent exactly what I ordered. And even added some wine coupons.
This time, in the middle of a pandemic and Brexit... the package still arrived. The products were in perfect conditions, and everything I ordered was there.
I have ordered in the U.K. (London and Edinburgh) and also internationally (Spain).
I will keep ordering from them.
Prices are fantastic, delivery has been on time or early 4/5 times.
I just trust them.
Thank you! ;)
Ordered a small selection of condom's…
Ordered a small selection of item's very happy with the speed of the delivery and the packaging very discreet and thank you for the little free surprise
Best Customer Service
My parcel didn't arrive due to a mishap with Royal Mail - understandable with a pandemic going on and everything that entails. The staff at Tingle were so incredibly helpful, especially Joao who I dealt with via email! They replied quickly, looked into what had happened, and sent out a replacement order as soon as they realised the first had got lost in the post. Due to the pandemic as many staff were working from home as possible but they still gave excellent customer service and were friendly and efficient. When things go well with an order it's great, but when something goes wrong you can really tell how good a company are by how they deal with it, and I would give Tingle 10/10.
Quick & easy 😉 pleased with the…
Quick & easy 😉 pleased with the service. Good value , simple to order.
Got too much hassle with the order
Got too much hassle with the order. I eventually cancelled. Customer service on the phone was helpful. Mail, well... I wasn’t satisfied.

Reply from tingle
Great Service!
Edit: I received a quick response from Tingle and were very helpful. My package was lost, but they sent another 1st class which came the next day. Great service!
I ordered my package and paid for the delivery which was supposed to be 2-3 days. I'm still waiting a week after. Not the fault of Tingle, but for the delivery charge, I expected better.

Reply from tingle
Easy!
Easy ordering, simple to use website, fast dispatch and discreet delivery. Couldn't ask for more!
Great Service
Great Service, good quality product and speedy delivery in discreet packaging
Placed order over 1 week ago
Placed order over 1 week ago, order has not arrived. They charge you for delivery and promise 2nd class delivery 2-3 days. Next time will order off Amazon! -UPDATE the issue has now been resolved the steps take by the customer services dept and the reasoning was satisfactory. An example of positive proactive steps.

Reply from tingle
Quick and discreet service.
Very happy with the service.
Very happy with the service given by Tingle.
I did have a problem with my order but this was dealt with quickly and professionally by their customer care department. Excellent communication throughout.
Buy from this company with confidence.
I love it but there needs to be more…
I love it but there needs to be more singles to buy and shipping a little cheaper !
Excellent service quick delivery
No problems with order received in good…
No problems with order received in good parcel and within time estimate
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