Order hasn't arrived, I've tried two email addresses that have both bounced back and I can't find any other way to get in contact with them.
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See what reviewers are saying
Ordered a few different boxes and they are usually good however more recently they have been poor! Over 3 weeks for one box to arrive, so I gave the benefit of doubt and I then I gave another a... See more
Warning about Tingle Box Do not use tingle Ordered before Christmas via virgin experience days 2nd week of December. Order still not arrived. Called them this morning someone is going to call me bac... See more
Signed up over a year ago, all going fine until my April box didn’t arrived, email sent and they sent another one, which has been stuck at the courier depot since 4/5/22. I’ve emailed everyday since,... See more
Company details
Information provided by various external sources
Are you ready to begin your self-care journey? Tingle is the ultimate self-care subscription box, delivered to you on a monthly basis. When you sign up with Tingle, you will receive a package of 5-6 products to help ensure everyday is a self-care day.
Contact info
United Kingdom
- hello@tingle-box.com
- tingle-box.com
Shocking customer service
Shocking customer service. They dont send what they advertise and send repeat products from the previous months. They do not reply to emails and block you on social media when you challenge them. Absolutely awful, do not waste your money!
Never received box, ignored all my emails
Like other reviewers, I have never received the box I had ordered yet they took my money and have ignored all emails from me attempting to seek assistance and a refund. Awful. I read about them on BBC as a new start up by women in lockdown and that made me feel I wanted to support their business, but certainly I made a big mistake.
Awful company
Awful company! Have taken my money and not delivered my box! Now ignoring g my messages/emails and deleting my comments on social media 😡 avoid!!!!
DO NOT USE
DO NOT USE!
They take your money and deliver no boxes.
Sept £13 paid - no box
October cancelled but they still took £13
No refund for either as yet.
Customer service is shocking
Fed up with it all now. Just want my £26 back. Simple
Terrible service
I am subscribed to a lot of beauty boxes and this is the worst one yet. The communication from this company is absolutely shocking.
I have been subscribed since the start, which they are now on box 2. First time I didn't receive a box and had to chase, which I then got an email sent to me to say dispatched. By then people had received their boxes so mine came late. Which is fine but I had to do the chasing.
My account doesn't even show an active subscription despite me being billed each month which means I cannot cancel easily. I have yet again not received my box. Dispatched on the 11th. I gave it time because of postage delays due to covid. The team ignored my messages until I commented on their account which that comment has been removed. I am still waiting for an email I was told would happen, since Monday. Message sent again and an email and again no response. I want the box I paid for and the subscription cancelled please.
This tingle box has all the feels ...
This subscription box was definitely worth it!! I thought I'd buy it for the fiance as a little treat, and she absolutely loved it! I know at least once a month I'm guaranteed to be in her good books.
I cannot believe all the goodies I got…
I cannot believe all the goodies I got for only £10 a month! I loved all the products things I wanted to try but have never treated myself too! I also got it as a gift for my friend as I knew she would love it as well! The packaging was soooo pretty too! Very happy customer.
I loved my first box
I loved my first box, the packaging was super cute and all the products are really good quality, I am so glad I decided to subscribe and love the we get a sneak peak of what is to come in the next box! These would make a great gift!
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