t.i.m. UK Motors Reviews 

678
•
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 89 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff and sales team for being extremely helpful, friendly, and deeply knowledgeable throughout vehicle purchases. The overall service is frequently described as highly efficient, entirely professional, and remarkably smooth from initial inquiry to final collection. A few other people also felt that the comprehensive after-sales support and straightforward trade-in process were exceptionally well handled. Reviewers are particularly impressed with the prompt communication, quick response times, and immaculate condition of the delivered cars. Many consumers state that nothing ever feels like too much trouble for the dedicated team working here.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting that team members are friendly,... See more

Service

Customers expressed great satisfaction with the service, highlighting a quick, smooth, and stress-free... See more

Product

Reviewers highlight positive aspects of product, noting that their vehicles are delivered in an immaculate... See more

User experience

Clients share positive opinions on user experience, describing the car buying process as remarkably smooth,... See more

Customer service

Consumers find customer service to be positive, highlighting consistently helpful and friendly staff who make... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Having already purchased a car from t.i.m the service received was, as expected, Stellar. Delivered today by Ian, the car is in immaculate condition with a great service history. As stated prior the w... See more

Rated 5 out of 5 stars

Brilliant experience. We were looking for our daughter’s first car and saw one online. Went to look at it and experienced excellent customer service from start to finish. Ian was so friendly and helpf... See more

Rated 5 out of 5 stars

From finding the right vehicle (I was a pest to the finance company sales agent) to picking the vehicle up, Gabriella kept me up date. On the day of collection, she was helpful, explained everything t... See more

Rated 5 out of 5 stars

We have acquired more than five vehicles through Ian, with the Isuzu D-Max pickup truck forming an integral part of our highly dependable fleet. Each purchase has been handled professionally and... See more


Company details

  1. Suzuki Dealer
  2. also in
  3. Isuzu Dealer
  4. Subaru Dealer
  5. Used Car Dealer
  6. Used Truck Dealer

About t.i.m. UK Motors

Written by the company

welcome to t.i.m.

As a family-owned business, we are proud to offer brand-new Suzuki and Subaru vehicles, alongside a wide range of quality used cars in Nottingham and across the East Midlands. Our experienced and friendly team is always on hand to help you find the right vehicle, whatever your needs may be.

In addition to vehicle sales, we provide a comprehensive and transparent servicing and aftersales department for all makes including Isuzu within our fully equipped service centre.

We are conveniently located in central Nottingham, with easy access to all major routes and just a short distance from East Midlands Airport and Nottingham train station.

Our small but dedicated team is committed to delivering the highest level of expertise and customer service. You can buy with complete confidence, knowing that our goal is to make the entire process as smooth, stress-free, and enjoyable as possible.

We take great care to ensure our prices remain highly competitive, regularly reviewing them to bring you the best possible value for money.

All our vehicles are carefully sourced to a high standard and undergo thorough checks to ensure quality and customer satisfaction.

Finally, we are incredibly proud of the feedback from our customers. You can read about their experiences with T.I.M. UK Motors by visiting our reviews on Trustpilot.


Contact info

5.0

Excellent

TrustScore 5 out of 5

678 reviews

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1-star

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5.0

All reviews

(678)

79 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Subaru Outback Field

Having found a car was interested in the whole process was excellent. Decent px, honest straightforward communication throughout from Ian.
Didn't waste my time trying to sell me products I neither needed or wanted.
On collection day I was picked up from the station and time taken to thoroughly explain warranty and controls/features. Excellent customer service without being over the top.

25 March 2025
Unprompted review
Rated 5 out of 5 stars

The service was really good as always…

The service was really good as always we were looked after so well by both Ian and Gabrielle, the car is amazing way better than what we was expecting, we will return back to Ian when we want to change our car . Ian is a very trustworthy gentleman and an asset to T.I.M motors

18 March 2025
Rated 5 out of 5 stars

Great service

I'd been to several dealerships to look at used cars before going to test drive one at this branch. This was by far the best experience, a lengthy test drive that allowed me to get to know the car, and helpful, friendly advice with no pushiness from the salesperson, Gabriella. In fact she went out of her way to make the whole buying experience easy and pleasant. The car is lovely and the service I received was really great.

15 March 2025
Rated 5 out of 5 stars

A So Friendly.…

A friendly and enjoyable experience purchasing a used car from this company.A warranty included which provides reassurance that the 'unknown' is covered. Gabriella and Ian both were professional and welcoming. Thank you both The car has met all expectations just great !!.

14 March 2025
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Personal touches. Knowledgable staff. Quality car. No hard sell.

Went the extra mile and my little boy loved the ride in toy car, which kept him occupied whilst we sorted paperwork.

8 March 2025
Unprompted review
Rated 5 out of 5 stars

A breath of fresh air!

Having had an awful experience at another local dealership a few days before, dealing with Ian and his team was a breath of fresh air. There was no hard sell and Ian was happy to give us time to make the right decision for us. They also kept us updated throughout the process. I would happily recommend them to anyone.

18 February 2025
Unprompted review
Rated 5 out of 5 stars

Just purchased a Nissan X trail from…

Just purchased a Nissan X trail from here and the service was outstanding from start to finish. Many thanks to Gabriella Lambert for all your help sorting out the transfer of a private plate and everything else you have done. Would highly recommend this dealership to anyone.

15 February 2025
Unprompted review
Rated 5 out of 5 stars

Subaru car purchase

Huge thanks to Ian for making my recent car purchase so smooth. Ian went through every detail thoroughly from the particular features of the vehicle, he also took care of the cherished plate transfer and road tax. Before committing to purchasing the car I was given the opportunity to take a proper test drive which is not always the case. I cannot recommend this dealership highly enough. Ian made the whole process so easy.

1 February 2025
Rated 5 out of 5 stars

Ian was absolutely fantastic in helping

Ian was absolutely fantastic in helping me find my first car!

He was so kind and patient in explaining new-to-me car terminology and left me feeling like a confident car owner.

I felt that Ian didn't rush me in making a decision for a 'quick sale', he guided me through everything and made sure the car met the right criteria (essentially something I could get an instrument in and out of easily) - he let me try my instrument out in the car too to ensure it fit well without any worries or tetris work.

Thank you so much Ian!

1 February 2025
Unprompted review
Rated 5 out of 5 stars

Ian and his team were very helpful all…

Ian and his team were very helpful all throughout the process of getting my new car. No issues at all, he answered all of my questions and was very quick to respond. No issues with this car, would definitely recommend.

25 January 2025
Unprompted review
Rated 5 out of 5 stars

Me and my partner had a great…

Me and my partner had a great experience on 31/1/2025, I brought a car from t.i.m.UKmotors Gabriella and her team was very helpful and friendly and welcoming could not have done more for us, very good customer service.

1 February 2025

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