Our order was delivered promptly and well packaged. The hornbeam logs are of excellent quality - the crate contains a good mix of different sized logs but with a generous proportion of larger log... See more
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TIMPORTS – trusted wood fuel specialists since 2008.
Based in Swindon, Timports has grown to become one of the UK’s leading suppliers of premium kiln dried firewood. For over a decade we have been dedicated to delivering high-quality wood fuel, outstanding customer service, and reliable nationwide supply.
Our premium brand FLAMECO® represents the highest standards in wood fuel. Every product is carefully sourced, professionally kiln-dried, and prepared to ensure cleaner burning, higher heat output, and consistent quality.
Why customers choose Timports & FLAMECO®:
We work closely with sawmills using energy-efficient kiln drying systems, including heat exchange technology from biomass energy production, helping us produce consistent high-quality logs while supporting a more sustainable supply chain.
Through long-term partnerships with suppliers and stove centres across the UK and Ireland, we ensure customers receive the right fuel for their stove or fireplace. Our goal is simple: reliable heat, premium products, and service you can trust.
Our friendly team is always happy to help with any enquiries.
BUY FLAMECO® NOWWritten by the company

Woodsure Ready to Burn Certified
As a certified member of the Woodsure Ready to Burn scheme, backed by Defra, all firewood sold must have a moisture content of below 20% to ensure cleaner and more efficient burning.
However, FLAMECO® goes significantly further than the standard. Our premium kiln-dried logs are carefully selected and professionally dried to achieve exceptionally low moisture levels — typically below 10%.
This ultra-dry standard delivers clear benefits:
All FLAMECO® firewood is responsibly sourced from trusted UK and European partners, professionally kiln dried, and quality checked to ensure every delivery meets our premium standards.
FLAMECO® – ultra-dry premium firewood you can trust.
Unit 8, Poplar Business park, SN6 6JX, Swindon, United Kingdom
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Replied to 71% of negative reviews
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Reply from Timports
Our 2nd del from this company. Our 1st del was Hornbeam, which we had never heard of, but we were well impressed with the ease of delivery, the way the logs were packed and, importantly, how slow burning the wood was. We mistakenly ordered a mixed Birch/Hornbeam 2nd time, but still very happy with it. Good company to deal with.

Reply from Timports
Great service from Timports. I forgot to include the discount code on this order and they applied it retrospectively. Always the best prices and good sized logs. The oak is just on another level, very dry, burns very clean and gives off a good amount of heat. Don't need much to take the chill of the room during these spring evenings. It lasts well if turn the draught right down for a longer burn. Really pleased with it hence the repeat orders.

Reply from Timports
You are able to deliver when I want goods are reliably the same every delivery

Reply from Timports

Reply from Timports
Excellent service delivered on day arranged very helpful driver thanks

Reply from Timports
Driver was great ,friendly and helpful. Wood was neatly packed in very good crates. Haven't burnt any yet but I'm sure it will be fine

Reply from Timports

Reply from Timports
Delivery man was very polite and helpful. The logs are a perfect size and uniform.
The logs burn extremely well and give out loads of heat.
I would highly recommend this company.

Reply from Timports

Reply from Timports
Well stacked pallets and well packaged logs. Good communication.

Reply from Timports
On my fourth order from this Company.Quality as good as the first one.Delivery was a couple of hours late due to traffic.I did say to the driver it would have been nice to have let me know.He did apologise.

Reply from Timports
Excellent as always! Good quality and quantity of logs. Simple and uncomplicated to place an online order and request special instructions.
Would highly recommend Timports.

Reply from Timports

Reply from Timports
Driver was brilliant, the delivery had unexpected goodies like firelighters and kindling.
Crates and pallets all loaded exceedingly well.
Exceeded expectations

Reply from Timports
Well seasoned logs at a good price. Arrived in great condition on the day we requested.

Reply from Timports
Great company hornbeam logs are great and delivery driver leaves them exactly where want

Reply from Timports
It was great to be able to speak to a real person as my location meant a few concerns about the size of truck. They were very responsive and I was delighted with the product, price and delivery.

Reply from Timports
Bit pricey but nicely packed and very dry hardwood (all beech as ordered), delivered on time on a nicely wrapped/ waterproofed pallet.
A later add. Have to say the wood burns really well, generating more heat and for longer than any other logs we have had (for use on an open fire … can imagine fantastic in a woodburner)

Reply from Timports
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