Our order was delivered promptly and well packaged. The hornbeam logs are of excellent quality - the crate contains a good mix of different sized logs but with a generous proportion of larger log... See more
Company replied
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Excellent wood, great value - chimney sweep loves it "best soot, keeps chimney in good condition", burns well and heats house really well. Service is great and delivery man really helpful Just one mi... See more
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Good price especially at the end of the season and with colder weather not yet over. Really nice logs - a mix of beech and hornbeam which are really dry so burn well. the delivery was excellent with t... See more
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We've had several deliveries over the past couple of years and would not go to anyone else for our supplies. Ease of ordering and lovely staff (if needed to speak!), fantastic quality & burning time... See more
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Company details
- Firewood Supplier
- Energy Supplier
- Environmental Renewable Natural Resources
- Fuel Supplier
- Lumber Store
- Wood Supplier
About Timports
Written by the company
TIMPORTS – trusted wood fuel specialists since 2008.
Based in Swindon, Timports has grown to become one of the UK’s leading suppliers of premium kiln dried firewood. For over a decade we have been dedicated to delivering high-quality wood fuel, outstanding customer service, and reliable nationwide supply.
Our premium brand FLAMECO® represents the highest standards in wood fuel. Every product is carefully sourced, professionally kiln-dried, and prepared to ensure cleaner burning, higher heat output, and consistent quality.
Why customers choose Timports & FLAMECO®:
- Premium kiln-dried logs – ultra-low moisture for maximum heat and efficiency (typically less than 10%)
- FLAMECO® quality assurance – carefully selected hardwoods including Beech, Hornbeam and Oak
- Excellent customer service – friendly, knowledgeable team ready to help
- Reliable delivery – professional drivers and well-packed pallet deliveries
- Sustainably sourced wood – working with responsible sawmills in the UK and EU
- Trusted industry partnerships – working alongside Woodsure, HETAS and the Forestry Commission
We work closely with sawmills using energy-efficient kiln drying systems, including heat exchange technology from biomass energy production, helping us produce consistent high-quality logs while supporting a more sustainable supply chain.
Through long-term partnerships with suppliers and stove centres across the UK and Ireland, we ensure customers receive the right fuel for their stove or fireplace. Our goal is simple: reliable heat, premium products, and service you can trust.
Our friendly team is always happy to help with any enquiries.
BUY FLAMECO® NOWTry FLAMECO® bundles and save £170
Written by the company
- Limited time offer
- Try a FLAMECO® Premium Kiln Dried Firewood bundles and save £170 (was £495, now only £325)!
Premium FLAMECO® Firewood Quality
Woodsure Ready to Burn Certified
READY TO BURN CERTIFIED
As a certified member of the Woodsure Ready to Burn scheme, backed by Defra, all firewood sold must have a moisture content of below 20% to ensure cleaner and more efficient burning.
However, FLAMECO® goes significantly further than the standard. Our premium kiln-dried logs are carefully selected and professionally dried to achieve exceptionally low moisture levels — typically below 10%.
This ultra-dry standard delivers clear benefits:
- Hotter, longer-lasting fires
- Cleaner burning with less smoke and residue
- Higher heat output and better efficiency
- Reliable, consistent premium quality
All FLAMECO® firewood is responsibly sourced from trusted UK and European partners, professionally kiln dried, and quality checked to ensure every delivery meets our premium standards.
FLAMECO® – ultra-dry premium firewood you can trust.
Contact info
Unit 8, Poplar Business park, SN6 6JX, Swindon, United Kingdom
- 01793 680305
- info@timports.co.uk
- timports.co.uk
4.9
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 71% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service as usual
11 May 2026
Reply from Timports
Hi Derek, thank you very much for our 5* review. Your feedback and continued support are greatly appreciated.
Outstanding!
As usual, outstanding service and product. Well packed, fast delivery, great experience!
10 May 2026
Reply from Timports
Hi Alexei, many thanks for our 5* review. We are delighted you had an outstanding experience! We take great pride in providing excellent quality products together with outstanding customer service - so your comments and continued support are very much appreciated.
Brilliant service as usual
Brilliant service as usual. Logs really really good.. Easily fits into our garage. The same delivery guy as we have had before. I wish every company was as efficient as you are. I think this is about our 6th delivery and will not be our last. Thank you so much.
21 May 2026
Reply from Timports
Hi Sheena, thank you so much for taking the time to leave us a fabulous 5* review. We pride ourselves on providing excellent quality products together with outstanding customer service - so your comments and continued support, means such a lot to us. You're a "super" customer!
Reply from Timports
Hi David, many thanks for giving us a 5* review. Your feedback is greatly appreciated.
Reply from Timports
Hi John, thank you very much for our 5* review. We pride ourselves on providing excellent quality products together with outstanding customer service - so we are delighted with your feedback.
Ordering easy: prompt delivery
Ordering easy . Welcome discount on price. Received very good quality logs - clean and good length & thickness. Delivery on time. Option of flexible delivery dates very handy.
Excellent company to deal with..
20 May 2026
Reply from Timports
Hi Joe, many thanks for taking the time to leave us a glowing 5* review! We are very happy you found ordering easy. We pride ourselves on providing excellent quality products together with outstanding customer service. So knowing you think we're an "excellent" company to deal with truly makes our day! Your feedback is greatly appreciated.
Excellent service this is the second…
Excellent service this is the second time i have bought from Timports. Very pleased from ordering and delivery .
20 May 2026
Reply from Timports
Hi Linda, thank you so much for our 5* review. We pride ourselves on providing excellent quality products together with outstanding customer service. Your feedback and support are greatly appreciated.
Reply from Timports
Hello Mr Ennis
Thank you for your kind review. We’re delighted to hear you found us easy to deal with and that you’re happy with the product quality and quick delivery. It’s great to know the logs are burning really well too.
Kind Regards
Teresa
Delivered on schedule
The wood was delivered on the scheduled day and was deposited at the front of our driveway (we have a narrow entrance). It was tightly packed, dry and appears to be good quality. We look forward to using it when winter arrives.
15 May 2026
Reply from Timports
Hello
Thank you for taking the time to write a review for us. Its much appreciated. Enjoy your firewood this winter. Regards
Teresa
Really good quality dry logs!
13 May 2026
Reply from Timports
Helll
Thank you for your review, glad you like the quality of the logs
very easy to deal with over the phone
very easy to deal with over the phone, delivery prompt and courteous
13 May 2026
Reply from Timports
Thank you for your lovely review. We’re so pleased to hear you found us easy to deal with over the phone and that your delivery was prompt and courteous. We really appreciate your support and hope to help you again in the future.
Reply from Timports
Hello
We’re delighted to hear you received brilliant service and that everything arrived on time. Thank you for your review.
Regards
Teresa
Trusted supplier
Easy to order, delivered when stated via tracked order.
High quality product every time.
14 May 2026
Reply from Timports
Hello
Thank you for your fantastic review. We’re so pleased to hear that ordering was easy, your delivery arrived as promised with tracking updates, and that you’re consistently happy with the quality of our products. We truly appreciate your continued support. Kind Regards
Teresa
Good price and delivery date options
Good price and delivery date options. Wood is of a high quality and well packed
14 May 2026
Reply from Timports
Hello
Thank you for your great feedback. We’re delighted to hear you were happy with our pricing and delivery date options, and that the wood arrived well packed and met your expectations for quality. Kind Regards
Teresa
You did everything you said you would…
You did everything you said you would do. The delivery driver was excellent.
14 May 2026
Reply from Timports
Hello
Thank you for your wonderful review. We’re really pleased to hear that everything was delivered exactly as promised and that our delivery driver provided excellent service. Your feedback is greatly appreciated. Kind Regards
Teresa
Easy to order on line
Easy to order on line, was kept informed of delivery details- date and time throughout the process. Great deal on purchase. Delivery courier experienced and helpful in placing logs in required location.
13 May 2026
Reply from Timports
Thank you for your fantastic review. We’re so pleased to hear that you found the online ordering process easy and that our delivery updates kept you informed every step of the way. It’s also great to know you were happy with the value of your purchase and that the delivery company was experienced and helpful in placing the logs where needed. Great to hear a shout out for the driver.
Thank you again. Kind Regards
Teresa
Reply from Timports
Hello
Thank you for your review, its much appreciated.
Kind Regards
Teresa
Great product
Great product. The wood burns hot and clean.
Very good delivery service. Will buy again.
12 May 2026
Reply from Timports
Thank you for your excellent review. We’re delighted to hear you’re pleased with the quality of the wood and that it burns hot and clean. It’s also great to know you were happy with the delivery service. We really appreciate your support and look forward to supplying you again in the future.
Reply from Timports
Hello Thank you for your review, nice to hear a shout out for the driver, sorting loads out in this heat, brilliant. Kind regards
Teresa
Good logs and delivery as expected
12 May 2026
Reply from Timports
Hello
Thank you for your review, glad to here you like the logs and the delivery service was good. Kind regards
Teresa
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