Timepiece360 Reviews 646

TrustScore 3.5 out of 5

3.3

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Rated 1 out of 5 stars

Bad experience… not professional in managing all customers equally. Biased approach. No transparency on price it keeps changing based on them.. not all stocks avail in their premises as they source it... See more

Rated 3 out of 5 stars

When I asked by Whatsapp, was informed that watch would have 1 year warranty from Timepiece fro the mechanism. After buying the watch, warranty was denied. Watch was advertise as new with papers and i... See more

Rated 5 out of 5 stars

Not my first watch from TP360. Diaa and Jamshed, thanks again. Appreciate your time and help, Abu the man behind the scenes thanks for always coming out to say Hello and reassuring me of the care... See more

Company replied

Rated 5 out of 5 stars

Just PX'd some surplus pieces for a Tudor Pelagos and am very happy. Ms. Archana in the buying department was a pleasure to work with and transparent throughout the process. Arrangements through a ba... See more

Company details

  1. Watch Store
  2. Watch Repair Service

Written by the company

Buy, Sell or Trade Pre-Owned luxury watches with Timepiece360. Find luxury watches for the best prices and get top-value on your own watch.


Contact info

3.3

Average

TrustScore 3.5 out of 5

646 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Wasn’t sure what watch I wanted to buy

Wasn’t sure what watch I wanted to buy, the young lady and gentleman that served me were excellent, with lots of advice and very knowledgeable on all watches. There was no pressure to buy, I did and going back in new year for another.

15 June 2021
Rated 3 out of 5 stars

Warranty issues

When I asked by Whatsapp, was informed that watch would have 1 year warranty from Timepiece fro the mechanism. After buying the watch, warranty was denied. Watch was advertise as new with papers and international warranty, but the warranty card doesn't have seller stamp and no information was provided. So, I'm not sure about watch warranty and couldn't have an answer after asking for

31 May 2021
Rated 4 out of 5 stars

Pick up of watch in shop experience

I won an auction on a Seiko watch and went to the shop the next day to pay and pick it up. The shop was rather busy and I had to wait about 25 minutes before I was attended to. I used the time to browse through the displays. Once I paid the watch a very friendly Karim couldn't find the box. He apologized and I assured him that it's no problem and I will pick it up some other day. About 20 minutes after I left he called me that he found the box.

14 May 2021
Rated 5 out of 5 stars

Hello

Hello, I would like to strongly recommend to buy from timepiece360!! They have very good service and good prices. The man to talk to is a guy called Khaled:)!

11 May 2021
Rated 5 out of 5 stars

Overall a great experience

Overall a great experience. We had a few problems with the online payment processing which was a little frustrating but with the help of Kareem it was all resolved. The product was as advertised and i am very happy to secured a watch I have been looking for. I can highly recommend the process and look forward to making future purchases.

3 May 2021
Rated 5 out of 5 stars

Excellent service

The people at tp360 were very very helpful with getting me a good deal on a great watch and the shipping was extremely fast! 3 days from Dubai to utah!

1 May 2021
Rated 5 out of 5 stars

Fantastic service by a extremely…

Fantastic service by a extremely professional team.
Very happy with my purchase and wouldn’t hesitate to recommend Timepiece360 to anyone looking to purchase or service a luxury timepiece.
Have used their services on many occasions and have always been more than happy with the outcome.
Best Regards,
Charles

7 April 2021
Rated 5 out of 5 stars

Very good purchase experience

Very good purchase experience. Highly recommended to shop at TP360, but also at same time I recommend doing your own due diligence and research on the timepiece to avoid any dissatisfaction.

1 April 2021

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