Avoid ! Delayed my project promising delivery, then still didn’t have them in stock a week later… very poor communication.
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Excellent service and product. The orchard we ordered was high quality, extremely well cut and milled and delivered safely. Every time I called customer service they provided an update (always called... See more
Ordered some Western Red Cedar cladding. I never received an email confirmation however calls and emails were answered and the order was delivered promptly as promised. I allowed too much for waste... See more
I don't usually write reviews, but I felt this one was well deserved. I had a great experience with this company. When I placed my order, the company address was accidentally mixed up with my h... See more
Company details
Written by the company
The Timber Living Company has fast become one of the UK's largest online flooring, landscaping and hardwood retailers. Our aim is to provide our customers with a stress-free shopping experience when looking for brand new cladding, skirting, doors or flooring. With hundreds of products available on our website right now, there's more choice than ever before, meaning you can find the exact product to enhance your home. Over 20 million pounds worth of goods in stock at all times available across hundreds of products. Fast and top class delivery - We are proud to be able to deliver our products nationwide with options for next day and named day deliveries. We are passionate about customer service. Whether it's flooring or cladding, Timber Living has a dedicated, experienced team of staff on hand with extensive knowledge of all the products we offer. They will be there to answer your call and give you the help and advice you may need when choosing your timber products. Today, Timber Living Company offers a nationwide delivery service from our office and national distribution center based in the Midlands. Our site offers a number of services including timber storage, ordering and selection services, along with added value machining and finishing services. Our job is to make purchasing our timber products as enjoyable and simple as possible. Our dedicated teams work 5 days a week and are here to answer all your questions, listen to all feedback and take your orders so please do not hesitate to get in touch via Phone, E-mail or our live chat services.
Contact info
United Kingdom
- timberlivingcompany.co.uk
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Good experience from start to finish
Good experience from start to finish. Quickly delivered samples and well priced quality products. Package arrived on time. Had one batten of 22 that had a crack but not major.
Western Red Cedar cladding
Ordered some Western Red Cedar cladding. I never received an email confirmation however calls and emails were answered and the order was delivered promptly as promised. I allowed too much for waste as the quality was such only the off cuts were wasted not any poor quality waste. I would use again and recommend.
Great service reasonably priced
I had initially left a one star review
I had initially left a one star review, however, goods have now arrived, no communication from company until I left a review on trust pilot , don’t think it’s much to ask for a reply to an email or phone call during office hours. Prices were very competitive and good product, hopefully my experience was a one off.
Great service.
Great service..asked these guys to hold my order until after my holiday which they were happy to do and they shipped the items the day of my return.
Cedar battens came well protected and were in great condition, Due to a change of plan for my project my second order for more wood was delivered a few days after I ordered it,
Great Cedar
First time i have used Timberlivingcompany and cant fault sevice . Clading was deliverd sooner than expected and was well wraped to protect from damage.
Replaced 2 boards quickly and easily…
Replaced 2 boards quickly and easily and arrived with in a few days so we could finish the job thanks
Great customer service.
Very helpful advice and easy to deal…
Very helpful advice and easy to deal with, chuffed with my floor and the service
Great company very professional from…
Great company very professional from first contact to delivery, would definitely recommend to family and friends
Great service from start to finish web…
Great service from start to finish web site easy to use. Professional customer service chat, samples arrived promptly and so did final order, all packed and wrapped well
Can’t fault anything will use again and forwarded onto my friends.
Shelley Smyth
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