Tilliv Reviews 24

TrustScore 2.5 out of 5

2.6

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Rated 1 out of 5 stars

Don’t buy from this company. I received my bags and struggled to get the pump to work consistently. Called customer service and asked for another pump. Basically, I was told it was “user error” and... See more

Company replied

Rated 1 out of 5 stars

DO NOT BUY - if i could give a no star review i would. These compression travel bags are a joke, awful, not useable at all. The bags handle very few items and do not compress much at all. i trie... See more

Company replied

Rated 5 out of 5 stars

Really impressed with the quality. The materials feel premium, and it holds up well after multiple uses. You can tell a lot of thought went into the design. The compression is impressive, it really he... See more

Company replied

Rated 5 out of 5 stars

These packs are a clear step above others I have used. You can feel the difference right away. The materials are structured, the zippers are secure, and everything compresses down smoothly. I have use... See more

Company replied


Contact info

2.6

Poor

TrustScore 2.5 out of 5

24 reviews

5-star
4-star
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2-star
1-star

Replied to 83% of negative reviews

Typically replies within 1 week

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Rated 4 out of 5 stars

Click twice to turn on pump

At first, I was confused about how to use the pump because when I clicked it, a light came on instead of suction. Turns out, I just had to click it twice.

25 November 2024
Tilliv logo

Reply from Tilliv

Thank you for sharing your experience. We appreciate your feedback and are glad you got it working. Hope you enjoy using our products.

Rated 1 out of 5 stars

Product was defective and they declined…

Product was defective and they declined their refund policy of returning any unopened product. I opened the large bag and the electrical device to remove air after charging the device. It would not remove the air and quit functioning. I requested a refund as I'm in the 30 day after delivery return window. They have declined . So please run don't walk from this shady company. Please share this so others are not suckered by this company.

23 November 2024
Unprompted review
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Reply from Tilliv

We are sorry to hear about your experience. Our team offered assistance under our warranty policy and provided return instructions, but we understand that you chose not to proceed with the return. We stand by the quality of our products and our customer service, and we are always here to help troubleshoot or address any concerns. If you have further questions, please feel free to reach out directly.

Rated 5 out of 5 stars

Good for travel

The product is exactly as what they advertised, saved a lot of my luggage space while I travel

20 September 2024
Unprompted review
Tilliv logo

Reply from Tilliv

Thank you for your feedback. We are glad that our products are helpful for your travels. Hope you continue to enjoy using them.

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