Tilletts Clothing Reviews 

20,138
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 964 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the online ordering process is smooth and intuitive, while praising the wide variety of beautiful and stylish clothes available. People also love the remarkably fast delivery times and note that the products arrive well protected and in excellent condition. Though some reviewers noted that certain clothing styles were too large or did not fit smaller frames properly, many still appreciate the overall selection. A few consumers experienced issues where items felt overly generous in their cut, meaning exchanges or returns were occasionally necessary for a better fit.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the great quality, soft fabrics,... See more

Quality

Consumers find quality to be positive and consistently praise the great value and fantastic prices of the... See more

Delivery service

People report positive experiences with delivery_service, noting that items arrive promptly and within a few... See more

Service

Users describe positive interactions with service, highlighting an efficient experience from ordering to... See more

Order

Clients share positive opinions on order, highlighting the straightforward and easy-to-use website that makes... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Everything about Tillets is 5 star in my opinion. The clothes shop is always orderly the coffee shop is warm , cosy and inviting the staff are super helpful and now everything about the stock and I al... See more

Company replied

Rated 5 out of 5 stars

The live presentations each day show a good selection of clothes and how they can be stylised The ordering is made easy from the well laid out website. My order was addressed very quickly and dispatc... See more

Company replied

Rated 5 out of 5 stars

A great experience from start to finish. A great website with loads of choice and lots of fab clothes and accessories. Easy ordering process and reasonable postage charges which is refreshing! Kept up... See more

Company replied

Rated 5 out of 5 stars

Always a joy to buy from Tillets. Lovely quality clothing, delivery always good. Had one problem with a delivery, Royal Mails fault but the customer service is outstanding and sorted a new parcel out... See more

Company replied


Company details

  1. Women's Clothing Store
  2. Clothing Store
  3. Fashion Accessories Store
  4. Furniture Accessories
  5. Plus Size Clothing Store
  6. Shoe Store

About Tilletts Clothing

Written by the company

 

Established in 2006, Tilletts are an independent family owned business providing quality clothes at affordable prices for the every woman. A mother and daughter buying team comprised of Melanie, Grace and Nancy, Tilletts whole ethos is ‘Style With Confidence'.

Tilletts pride themselves on providing excellent Customer Service and ensuring every lady leaves their shopping encounter with Tilletts feeling comfortable, confident and confident in their new purchases.

This dedication and drive has earned the Tilletts numerous award wins and nominations including a European Digital Award for Best Digital Marketing Campaign and ‘Retailer of the Year’ in the Lincolnshire Tourism Excellence Awards.

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Contact info

4.8

Excellent

TrustScore 5 out of 5

20K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 94% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(20,138)

846 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Wish I'd found this company years ago!

Wish I'd found this company years ago!

A lovely family run company catering for women of all ages, shapes and sizes who's aim is to make all women feel confident and happy in their clothes - goal achieved!

23 December 2025
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Reply from Tilletts Clothing

thank you for your review

Rated 5 out of 5 stars

So impressed with this company

So impressed with this company! After recommendation from a friend, I ordered my first item. It came quickly and I loved it! (A sparkly jacket) I am now on my sixth purchase and quickly getting hooked!

17 January 2026
Unprompted review
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Reply from Tilletts Clothing

Thank you for your review and your continued support xx

Rated 5 out of 5 stars

Great shopping experience

My wife has ordered many clothes from Tilletts ,Good selection of clothing and good value, always received orders in good time.
Would highly recommend

20 November 2025
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Reply from Tilletts Clothing

Thank you for your review we really appreicate this

Rated 5 out of 5 stars

Tilletts clothes for all ages of women.

I have had some lovely clothes from this lovely family business. Mel and her daughters and staff are a great bunch of ladies who run their business so smoothly and professionally it’s a joy to watch Mel’s updates and talks showing her passion for her job. She is so inspirational. My only criticism is when you order goods you have to pay postage for delivery and then returns if you need to send back which sometimes stops me ordering when I am undecided on an item. That can then make the process expensive and making a garment more expensive as I live too far away from Cleethorpes to ‘pop in too buy’. I do love shopping when I can try on before buying.

27 December 2025
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Reply from Tilletts Clothing

Thank you for your review Alison we really appreciate this and your continued support xx

Rated 5 out of 5 stars

My Order

I received my order in the time frame given. Really pleased with my purchase & looking forward to wearing it!

27 December 2025
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Reply from Tilletts Clothing

Thank you for your review x

Rated 5 out of 5 stars

Really Pleased

Really please with item received. It was in the sale and really nice item. Also quick delivery though it would have taken longer as it was the New Year

27 December 2025
Tilletts Clothing logo

Reply from Tilletts Clothing

Thank you for your review xx

Rated 5 out of 5 stars

Great Clothes at Great Price

Tillets staff in store are always helpful and friendly, the clothes are modern, affordable and stylish. Buying online is a user friendly experience and for £3.50 delivery, well worth the cost if you do not live near a store.

20 December 2025
Tilletts Clothing logo

Reply from Tilletts Clothing

Thank you for your review we really appreciate this and your continued support xx

Rated 3 out of 5 stars

I’m new to Tilletts recommended by a…

I’m new to Tilletts recommended by a friend. Their clothes are good quality, but the one size with certain styles can swamp people under size 14/16 in my opinion. In other words they are generously cut.
It’s nice to benefit from their sales, however they can tend to further reduce and do not honour the difference if you’ve just purchased the same items, unlike most online companies. Hence the three stars.

20 December 2025
Tilletts Clothing logo

Reply from Tilletts Clothing

Thank you for taking the time to leave a review and for your kind comments about the quality of our clothes — we’re really pleased to hear that.

We appreciate your feedback on sizing. Our designs are intentionally cut in a relaxed, generous style, but we understand this won’t suit everyone and we’re always reviewing fit based on customer input.

We’re sorry to hear of your disappointment regarding further sale reductions. Our pricing reflects the timing of promotions, and while we aren’t always able to retrospectively adjust prices, we do understand how frustrating this can feel and value your feedback.

Thank you again for sharing your experience — it genuinely helps us as we continue to improve.

Rated 5 out of 5 stars

Absolutely delighted with all my items…

Absolutely delighted with all my items – many of these were from the sale. Really lovely and perfect for Christmas.
These items arrived probably less than 36 hours from when I ordered them – compare this with companies when I am still waiting for delivery!
Delivery was amazing and the items were delightful – fantastic to have this kind of service at a very busy time of year. Excellent team.

19 December 2025
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Reply from Tilletts Clothing

Thank you for your review x

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