Tile.Expert Reviews 6,964

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent service, highlighting the smooth ordering process, efficient communication, and helpful staff. Many people are impressed with the high-quality and beautiful product selection, often finding unique tiles they couldn't source elsewhere. The delivery service is also consistently noted for its speed, with many orders arriving earlier than expected and products well-packaged. However, some customers experienced issues with delivery, including delays, broken tiles upon arrival due to poor packaging, or incorrect tile sizes. A few people also mentioned receiving tiles in a completely different color than what was shown online.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service. Many reviewers praise the fast... See more

Product

Customers had positive experiences with product. Many reviewers praise the high quality and beauty of the... See more

Quality

Clients share positive opinions on quality, with many praising the high-quality tiles and beautiful products.... See more

Order

Reviewers highlight positive aspects of order. Many customers found the ordering process smooth and painless,... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the efficient and helpful... See more

Based on these reviews

Rated 5 out of 5 stars

After exhausting all other resources, I reached out to Tile Expert to see if what I was looking for was actually available as it was pictured on the website and I received a prompt response assuring m... See more

Rated 5 out of 5 stars

Excellent company service. Beautiful and unique product selection. Quick response time. Shipping cost can be high into the USA yet it's coming from Italy. Seamless process. Delivery times ca... See more

Rated 5 out of 5 stars

If you're looking for high quality tiles and excellent customer service then shop here. Rest assured that if something goes wrong (and it did, for me, with FedEx delivery mess up) then Tile.Expert wil... See more

Rated 5 out of 5 stars

We were a little skeptical, but still chose "tile expert" because of the good reviews. And we were not disappointed. On the contrary, the goods were as expected, and delivered exactly at the estimated... See more


Company details

  1. Tile Store

Written by the company

We supply premium ceramic tile and porcelain stoneware by virtually all Italian and Spanish brands. Holding ourselves as an Online store with low operational expenses, we are proud of being able to offer unprecedentedly low prices for the majority of goods in our portfolio. Moreover, we have implemented user-friendly selection and ordering procedures, which is essential when it comes to ceramic tile and porcelain stoneware, challenging products for e-commerce. We keep improving the services on the ongoing basis.


Contact info

4.8

Excellent

TrustScore 5 out of 5

7K reviews

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Replied to 82% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

WONDERFUL

ORDINE ON-LINE E ACCETTAZIONE ORDINE ON -TIME, TEMPI DI CONSENA RAPIDI E PUNTUALI, MATERIALE COME DA ASPETTATIVA, QUALITA'-PREZZO OTTIMO.
ANTONELLA

5 December 2025
Rated 5 out of 5 stars

Quicker than the the UK supplier

Really good experience, was concerned with ordering from overseas to site but was very straightforward and Tile.Expert assisted in the process.
Good Prices and handled all shipping.
Much quicker than the UK distributor!

2 December 2025
Rated 5 out of 5 stars

Excellent packaging

Excellent packaging
Please plan ahead for shipping times. It once arrived everything was in order and well packed. Not one broken tile
I love my tile !!

26 November 2024
Rated 4 out of 5 stars

Very reliable information Ike market…

Very reliable information Ike market place , nice service , reasonable price , recommend to buy time in the platform
Send samples very quickly , but not all sample are available , which all sample are available to match together , which all tiles in sample room pictures are available to match and get all samples easily in real so it is easy to make decisions to place order right away

Need more tiles project room pictures to get get ideas to buy quickly

18 November 2025

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