While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

since there are so many lending companies out there,its a gamble who to go with,an once you start the process you are at there mercy for a few weeks.for any customer buying a home its very stressf... See more

Rated 1 out of 5 stars

My experience with Tier 1 lending was horrible!!!! It started out really good while Mr. Patrick Collins was handling it, and then, out of nowhere they took Patrick off my loan and left some disgruntle... See more

Rated 5 out of 5 stars

Katherine Timm was my direct contact in the whole refinancing process she was always available to help me better understand the process step by step was clear on expenses facts and final numbe... See more

Rated 5 out of 5 stars

My experience working with the staff at Tier 1 was nothing short of impressive. Your honesty and professionalism was impeccable. I’m truly happy and satisfied with the purchase of my new home, thanks... See more

Company details

  1. Non-Bank Financial Service
  2. Financial Consultant

Information provided by various external sources

Tier 1 Lending is the newest online residential mortgage lender that makes the home buying and refinance process simple, customized and transparent.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

32 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Blaire Wall was excellent

Blaire Wall was excellent! She took care of us with explanations, support, and guidance while looking out for our best interest.

I will recommend Blaire Wall and Tier1 Lending to all of my friends, family, and colleagues.

Thank you for a great experience.
Amar Kalle

26 January 2018
Unprompted review
Rated 5 out of 5 stars

Refinancing loan

Katherine Timm was my direct contact in the whole refinancing process
she was always available to help me better understand the process step by step
was clear on expenses facts and final numbers, and there was no hidden fees or surprises
time wise, the refinancing went very smooth and in a very timely fashion
I am pleased with the outcome, and I will recommend her to friends and family in the future

thank you

Sulaiman Arsan Terzi

24 January 2018
Unprompted review
Rated 5 out of 5 stars

These guys did the impossible

These guys did the impossible. Within 30 days, they closed a VA Loan and within those 30 days there were two closings involved and the Christmas Holidays and New Years, plus snowmagegon!!. Quite an accomplishment. They were all very personally involved, communicated specifically and constantly and assisted in many ways to make this loan application successful.

23 January 2018
Unprompted review
Rated 5 out of 5 stars

Katherine Timm and Tier 1 Lending

Katherine Timm did a fantastic job as my Loan Officer. She was very responsive to my questions and kept me well informed throughout the process. Best of all she closed my loan on time with the same rate and closing cost as originally quoted when I started the loan. I am highly recommending Katherine Timm and Tier 1 Lending to my relatives and friends.

11 January 2018
Unprompted review
Rated 5 out of 5 stars

Great Experience

Tier One was fantastic to work with; they closed my loan quickly and smoothly. Blaire Wall was a fantastic Loan Officer, and I would recommend her to anyone.

8 January 2018
Unprompted review
Rated 5 out of 5 stars

I worked with Katherine Timm on my …

I worked with Katherine Timm on my loan. She answered her phone every time I called and responded quickly and accurately to my emails. After many home purchases and refis, this experience was one of my easiest and quickest. I would definitely work with them again and would ask for my loan to be assigned to Katherine.

20 December 2017
Unprompted review
Rated 5 out of 5 stars

I had a really great experience with Katherine Timm

I had a really great experience with Katherine. She is s o personal and goes over and above to help you and make you feel like family. I would recommend her to my own friends and family. She is one who has your back. You do not have to worry that she will say one thing and do another. Don’t look for anyone else to do your loans. She is the best.

12 December 2017
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look