Im so disappointed! I purchased and paid for an air-fryer in November 2019. Despite numerous promises and even more unanswered communications...I have received neither the air-fryer or a refund. It is... See more
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I purchased the air fryer online on the 4th November 2021 and when I would write emails I would only get an automated response, at some point they even thanked me for trust and patience. This was arou... See more
SCAM SCAM SCAM!!!!!!BIG TIME I Bought 2 x Air Fryer's in November 2021 and never received it. Numerous emails without any luck. These types of Businesses should be FLAG as a high WARNING on all socia... See more
Tidee scammers I ordered my airfryer at the beginning of December 2021 and after plenty emails and Facebook messages back and forth it is now 11th April and still no airfryer. Someone from the consum... See more
Company details
Written by the company
Tidee is pioneering quality and features while setting a new standard in affordability. We sell direct to you and deliver a lifetime of value so you can get the most out of the brand.
Contact info
Durban, South Africa
- team@tidee.co.za
- tidee.co.za
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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I laid 3 months ago and still haven’t…
I paid 3 months ago and still haven’t received my Airfryer, never has my email query been responded to.
Paid on 2nd November 2021 still waiting…
Paid on 2nd November 2021 still waiting on January 8 2022
I had to cancel my order unfortunately
I had to cancel my order unfortunately, but my refund reflected in my account within a day, thank you Tidee.
2 months passed and still no airfrier…
Still waiting and still no reply??
Last message you received from me :"2 months passed and still no airfrier please assist me".
I ordered and paid for my Air fryer in…
I ordered and paid for my Air fryer in 6 November. I have not received it yet even though I was promised that it would be delivered in December.
So when do I get my order, or do I cancel my order and request a refund?
I am still waiting for my airfryer
I am still waiting for my airfryer, even ask for my money back, no response from your people!!
Thanks,
Stella Nel-Swart
0832664801
PS I will never order anything online!!!!
I ordered my fryer on the 1st of…
I ordered my fryer on the 1st of November and didn't receive it yet and it's more than 2 months already
SCAM ALERT!!!!
SCAM ALERT!!!!
Ordered my airfryer in November 2021 and still no airfryer! Could it be that we all got scammed by Tidee?
Numerous emails to them and absolutely no reply back from them!
Please repay my hard-earned money or deliver the product!
I gave placed my order on 2 Nov 2021…
I gave placed my order on 2 Nov 2021 for an airfryer. I have made several enquiries with regards to delivery with absolutely no response and have still not received my order. Today is 7 January 2022.
I havent received my almost 2 months…
I havent received my almost 2 months later, no feedback, worst ever
Still waiting
I am still waiting. I do understand that you have had problems meeting the demand, but surely by now you should have it sorted out? I do appreciate the updates and apologies; it has helped to know about the difficulties you are experiencing. For that I give you 3 stars.
Disappointed and annoyed
I ordered and paid for my Air Fryer ( Order no. #5565B2 ) on 2 November 2021.
Despite promises by Matt , I have still not received the product nor has anyone been in touch to explain the delay.
I have still not recieved my air fryer…
I have still not recieved my air fryer paid on 02/11/2021
Ordered my airfryer on the 1st of…
Ordered my airfryer on the 1st of November 2021. As to date I still haven't received it. When I send queries in regards to when I can expect delivery, they go unanswered.
Will not recommend to any one
Awaiting delivery
Still didn't receive my product I bought few months ago. Communication is bad. No contact number. Entire experience is just bad
No communication no product showing up…
No communication no product showing up Been Scammed out of my money????
I still haven’t received my purchase…
I still haven’t received my purchase after paying for buffalo logistics and no one comes back to me. Tidee is the worst purchase ever
Been waiting 3 months it's absolutely…
Been waiting 3 months it's absolutely ridiculous
Product not received- 2 months
Its been 2 months, have not received the product. I sent emails and there is no follow up
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