Tictocman Reviews 

66
TrustScore 5 out of 5

4.8

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Rated 4 out of 5 stars

Prompt efficient service, but not cheap. Watch was turned around in about a month. Typical waiting time for work in Swiss watched can be 3 months, so good there. Process of posting etc was also effici... See more

Rated 5 out of 5 stars

A truly excellent service, friendly and knowledgeable staff, I would highly recommend the Tic Top man to anyone looking to service their Rolex.

Rated 5 out of 5 stars

Great customer service and very prompt. The watch was inspected, serviced and returned to me well within the stated estimated duration. Tic Toc Man did a great job on the watch, fully serviced Valjoux... See more

Rated 5 out of 5 stars

My 88year old father had a watch he had for over 60 years which we tried getting fixed by numerous watchmakers with no joy. I found tictoc man on the Internet and within a few weeks the watch was re... See more

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4.8

Excellent

TrustScore 5 out of 5

66 reviews

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4.8

All reviews

(66)

23 reviews in the last 12 months

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Rated 3 out of 5 stars

Unfocused customer service

Not entirelyI happy with the quote for a standard John Lewis clock repair, £90. However, for sentimental reasons, we went ahead. It did say that it could take up to 6 weeks but I would have thought it should have been quicker being as they were merely replacing a pre made clock movement which is readily available on the internet. Whilst the young lady on the counter was pleasant and efficient, there was no real customer interface. One of my main gripes was that I was not kept informed of progress. Admittedly it fell during a Christmas period but a simple email would have been nice. I rang the week before last and was told it was under test? It was only because I emailed Sunday that I was told it was ready. Not impressed at all.

29 January 2025
Unprompted review
Rated 5 out of 5 stars

Fabulous company to deal with for watch repair

Fabulous company to deal with absolutely great from my first contact with them. I have tried several reputable companies to repair this watch and been refused as it’Being a difficult job’. From contact they were straight down the line for no initial cash upfront. The way they operate is straight and easy. I have received the return of my watch, a reasonable fair cost and looking almost new again. thank you so much Tic Tok Man, I will certainly be using you again!

8 January 2025
Unprompted review
Rated 5 out of 5 stars

Utter brilliance in handling my…

Utter brilliance in handling my inquiry repairing the item in question service was impeccable price was perfect and overall amazing experience highly recommended to anyone who needs their watch repaired.

7 January 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service and very prompt

Great customer service and very prompt. The watch was inspected, serviced and returned to me well within the stated estimated duration. Tic Toc Man did a great job on the watch, fully serviced Valjoux Chronograph movement. It was in a bit of a mess and needed quite allot of work. Now working perfectly and looks amazing, thank you. Highly recommended.

15 November 2024
Unprompted review
Rated 5 out of 5 stars

I have been happy with the…

I have been happy with the communications and efficiency of the service from Tic Toc. I have not received my watch back in the post, but I know it has been sent special delivery. I trust that the repair is satisfactory.

24 October 2024
Unprompted review
Rated 5 out of 5 stars

Great service for your watch needs

Getting a watch serviced is a fairly infrequent task so you want it done right. I have used Tictocman a couple of times now for two different watches and I continue to be very satisfied with the work done and the overall experience. They are very friendly and helpful to deal with and most importantly provide a good service. I would highly recommend using them and I will continue to use them in the future.

11 September 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service all round

Excellent service all round, sent my husband’s watch in to be repaired. It was returned looking brand new, with a quick turn around. Very happy customer!
Kate, Buckinghamshire.

4 September 2024
Unprompted review
Rated 5 out of 5 stars

Very nice comms

Very nice comms, watch back looking lovely. They were happy to answer questions about the movement when I used them before. This time they sourced a strap for me.

29 July 2024
Unprompted review
Rated 5 out of 5 stars

Wonderful service

Wonderful service, my watch is finally fixed after not working for a few years. Excellent communication and fast turnaround. I highly recommend anyone using this company. Cannot speak highly enough. Thank you Tic Toc man

19 July 2024
Unprompted review
Rated 1 out of 5 stars

Total scam! They charge you for no work.

This company is an absolute and total SCAM organisation! I sent them a watch to regulate and they took two weeks before even getting back to me, then charged me £72. Did they do anything? No. Not a thing. The watch was completely untouched - still running 15 seconds fast a day. I could see even see at the back that the regulation screw was in the same position as it was when I sent the watch down to them. A total scam! They do nothing and charge you for it.

13 February 2024
Unprompted review

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