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Review summary

Based on reviews, created with AI

Most reviewers were unhappy with their experience overall. Many customers reported significant issues with their orders, frequently stating that products were never received or that shipping was extremely slow, often without any updates or tracking information. Reviewers also consistently expressed dissatisfaction with customer service, citing unresponsiveness to emails and support requests, and a general lack of helpfulness in resolving problems. While some people found the product itself to be well-made, functional, and aesthetically pleasing, others experienced defective units right out of the box, with issues such as weak batteries or devices not updating correctly. A few customers also mentioned that the product, despite its good design, had bugs or limitations that hindered its intended use.

What people talk about most

Product

Clients share ambiguous opinions on the product. Many reviewers praise the product's concept, design, and... See more

Response time

People report negative experiences with response times, consistently expressing frustration over a lack of... See more

Order

Reviewers express significant dissatisfaction with their orders. Many customers report extreme delays, with... See more

Customer service

Consumers find customer service to be negative, with many reporting a complete lack of communication and... See more

Quality

Users describe ambiguous interactions with quality. While some customers praise the devices as great,... See more

Based on these reviews

Rated 2 out of 5 stars

I bought 2 Tickrmeters (TM). Number is working fine, number 2 has a weak battery that declines fairly fast. Support sent me 3 or 4 times exactly the same steps to try to solve the problem, despite the... See more

Rated 1 out of 5 stars

Tickrmeter Support Claim Details Order Information: • Order Number: #10644 • Account Email: mourad.rerhiouiAThotmail.com Defective Device IDs: 1. 08B61FF3BE14 (Scrambled/Ghosting) 2... See more

Rated 1 out of 5 stars

I placed order #16866 over a month ago and Ihave never received anything till now not even a shipping notifications Despite multiple emails and follow-ups, I have only received one response and t... See more

Rated 1 out of 5 stars

Waiting for a few months now here with no answer or shipping updates like everyone else. Their scam campaign is growing as their Instagram ads are popping up more often alongside scam reports. Someone... See more

Rated 5 out of 5 stars

If you're looking for a way to track your portfolio in real-time, there's simply nothing better. The device looks amazing on my desk - sleek, modern, and highly customizable. Whether you're into... See more

Rated 5 out of 5 stars

This product appears to be well-made and arrived well-packed. I don't think there's anything close to TickrMeter on the market, and even without competition it does it's job well. Display... See more

Company replied

Rated 1 out of 5 stars

I purchased a set of three TickrMeters in November 2024. One unit was defective right out of the box — battery barely lasted a day, unlike the other two which performed normally. I contacted supp... See more

Rated 5 out of 5 stars

Unfortunately this questionnaire is not in english, So I will give high praise in this section to the customer service team because they deserve it. In fast order and with fast results they gave very... See more

Company replied

Rated 1 out of 5 stars

I bought 8 of these. They are absolute garbage. Some of them won’t charge. They constantly lose connection and have to be rebooted. I contacted TickrMeter and they did nothing. Read the reviews... See more

Rated 1 out of 5 stars

Should have check out Trustpilot before making the purchase. Come up with same story like others. No product sent out after 10 days. I don't mind waiting but they can even give out a reasonab... See more

Company replied

Rated 5 out of 5 stars

The five units I have do exactly what was promised and what I wanted: in my case show the stock exchange indexes most relevant for me in current index value, delta compared to yesterday and red... See more

Company replied

Rated 1 out of 5 stars

I placed order #15770 on February 8 and never received anything. Despite multiple emails and follow-ups, I haven’t received any response or solution. It’s now been months, and there’s been zero c... See more

Company replied

Rated 1 out of 5 stars

No response on a order placed on 16 Apr . Once an email received that "We're closely monitoring all pending orders to make sure they get out as quickly as possible, and I’ll personally keep an eye... See more

Company replied

Rated 1 out of 5 stars

Participated in the Indiegogo Campaign, ordered 3 units to support and kickstart this project, never got one. No reply to my email at hello@tickrmeterDOTcom from July 19 2023 from p******e@p********l... See more

Rated 3 out of 5 stars

The product and data service are good. However, couple have failed recently with no returns process and no response when queried with support. Also delivery is woefully slow. Taking several months fro... See more

Rated 1 out of 5 stars

Purchased 3 of the bricks on 27th August 2025 (Order #17344). No updates on my shipment, support has not been responding to my emails. Money was taken from my account. Looking at the other revi... See more

Rated 1 out of 5 stars

Ordered Oct 6th with promises of 7 day delivery for EU customers. Funds taken immediately and I have heard nothing back from them or from several support requests. Looks like they’re going bust and... See more

Rated 1 out of 5 stars

On July 4th, I placed an order with number #16942. I've sent emails to support and contacted you via social media, but I’ve received no updates about my order. I don’t know if it’s going to be shipped... See more

Rated 1 out of 5 stars

My order didn’t ship for months. When it did arrive, just before giving them as gifts, the other Tickrmeters I have started having problems and stopped updating. I’ve reached out for support multipl... See more

Rated 3 out of 5 stars

The product when it arrived is great. However, the notification\status on the order and lack of real info on anticipated ship date is so bad it makes you think this is yet another scam on Facebook.

Rated 5 out of 5 stars

Personally, I have had good luck with this company. Good customer service and quality products. I have three ticker meters, have been using ticker meter every day market is open for about a year now.

Rated 2 out of 5 stars

No support. I emailed support and received a response months later asking if I still need support but not answering the original question. I responded nicely saying I still need support and reitera... See more

Rated 1 out of 5 stars

About 4 months ago, I placed Order with Tickrmeter. The product was returned due to customs issues and never reached me. When asked whether I wanted a resend or a refund, I clearly requ... See more

Rated 5 out of 5 stars

A perfectly working gadget and a helpful tool for an overview of your assets. Its nice to see how the investments are developing without the need of a Laptop or another computer display. It features „... See more

Company replied

Rated 2 out of 5 stars

Mostly it doesn’t work with half of the stocks I track. Nothing seems to improve on that month after month. The guys say they need to integrate with different apis from different exchanges but that se... See more

Rated 1 out of 5 stars

Definitely one of the worst customer supports. E-Mails are Not being responded to. If you want to return an Item, they will not react. If you then send it back on your own, you need to follow up... See more

Rated 4 out of 5 stars

Good device, sometimes it looses server and doesn’t update, battery life is also so so. But I would buy it again, I like the size/style and easy of configuration

Rated 1 out of 5 stars

First order took a month to arrive, second order, no response about state of my order after sending 3 Emails since february. So yesterday i opened a case at paypal and refunded my order. The first dev... See more

Rated 1 out of 5 stars

I'm more and more convinced this is a scam and I am being strung along and they are hoping I just give up. Just been empty promises and messages. Latest one was over 2 weeks ago when they wanted m... See more

Company replied

Rated 2 out of 5 stars

I like the idea of the device, but the way it operates and the device itself have some issues. A small example is that you can’t add new stocks to a symbol if it is already in a playlist. You have to... See more

Rated 1 out of 5 stars

It's been over 6 months since I placed an order for 3 TickrMeters. During which they have not failed to deliver the product but the Support team has been constantly lying and giving false dates and ab... See more

Company replied

Rated 1 out of 5 stars

It's a scam and they are no longer responding to support or contact requests through their portal. Placed an order on 2/10/25 and initially the responded the couple of times with a bs excuse and i wa... See more

Company replied

Rated 5 out of 5 stars

I have 6 of these little guys now. Basically they are saving me time. You don't have to sit all day in front of your computer, just put these little guys somewhere in the space your are in and you be... See more

Rated 1 out of 5 stars

Ordered 6 tickrmeters 8 months ago, they never arrived. Was sent a fake tracking number, claimed it was delivered, courier says that the shipment never existed and I get totally ignored by custome... See more

Rated 1 out of 5 stars

Hey there! I haven't received any updates, so I'm reaching out via Trustpilot regarding my order number 17292. Could you please inform me when it will be shipped? Thanks!

Rated 1 out of 5 stars

I regret to say that my experience with TickMeter has been a scam. I ordered a set of three on 2024 Black Friday Sale (Order #14077), and it has been half a year with no shipment updates. I doubt I... See more

Company replied

Rated 1 out of 5 stars

One of the two boxes I purchased came with a cracked screen. I've attempted to contact the company multiple times about a return, but received no response. The box I have is fine, but the other was a... See more

Rated 1 out of 5 stars

First they told you there's battery related shipping restriction. I ask for giving up the plate I ordered, I just wanted the 3 tickrmeter alone. They then keep telling you there are stock and they wi... See more

Company replied

Rated 1 out of 5 stars

Hi, I never received my Oder despite several reminder. I’m about to start a law suits against you if you don’t send med my order asap. Could you at least reimburse me

Rated 1 out of 5 stars

Tickrmeter have previously been good at delivering on-time. However, recently, they have been very poor. I purchased a six pack on 09-06-2025. It is now 20-09-2025. Nearly 3 months and still not deliv... See more

Rated 1 out of 5 stars

I am very disappointed with my experience with Tickrmeter. I purchased two items a few months ago, but they were never shipped. I have tried contacting the company several times, both via email an... See more

Rated 2 out of 5 stars

Nice product and works partially, i have been emailing with support and management(so it seems) in the beginning there was no response, after an email to management (so it seems) there was more respon... See more

Rated 5 out of 5 stars

Very well designed device. I love that they can be stacked without having to plug multiple units in. Customer support is also very friendly and helpful!

Company replied

Rated 1 out of 5 stars

These products are not good for tracking commodities. I ordered 6 units and none of them would update with current pricing. Ended up throwing them in the trash, literally.

Rated 1 out of 5 stars

TickeMeter constantly updating. Never ending. Doesn’t work anymore. Customer support is not helping at all. Very slow response on email is not helping either.

Rated 2 out of 5 stars

It’s hard to see without back light. The app functionality was down for an extended period of time recently. Probably at least five days.

Rated 1 out of 5 stars

Don’t buy from this shop — it’s a total scam. I placed my order back in April, and the store completely went silent. No shipping, no response to emails, nothing. I had to resend my message... See more

Rated 5 out of 5 stars

It was a great gift for our Dad! He loved it and they made sure it reached us in time for the date. He has it on his desk and enjoys seeing the colors change according to the market, he is giving it a... See more

Company replied

Rated 1 out of 5 stars

The gadget is really great, but it still has a lot of bugs, and the customer service is a complete failure. They don’t respond to multiple requests about the issues and just ignore them. What a shame.... See more

Rated 1 out of 5 stars

I bought a few years ago one. 3 weeks ago i bought again 2 devices. I haven't received them, when you receive a response be lucky. I get one but they say i need to be Patient. The package is not ou... See more


Company details

  1. Electronics Company

Written by the company

TickrMeter er et fysisk aktiedisplay, hvor du nemt kan følge udviklingen på dine investeringer, uden at logge ind på en app eller hjemmeside. TickrMeter er designet i Danmark 🇩🇰


Contact info

2.0

Poor

TrustScore 2 out of 5

604 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 16% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

No support.

No support.
I emailed support and received a response months later asking if I still need support but not answering the original question.
I responded nicely saying I still need support and reiterating the question. I never heard back.
I like the product but wont buy more until support is better.

7 July 2025
Rated 2 out of 5 stars

One faulty TM, very poor support

I bought 2 Tickrmeters (TM). Number is working fine, number 2 has a weak battery that declines fairly fast. Support sent me 3 or 4 times exactly the same steps to try to solve the problem, despite the fact that it didn’t work the first time, nor any subsequent time. I followed their guidelines to the letter. Now, for nearly 2 weeks the company is on radio silence and I’m left with a dud. The TMs are way too expensive to not work out of the box and support is less than helpful or supportive. Clearly it’s all about making business only. I can’t recommend!

27 June 2025
Rated 1 out of 5 stars

DISHONEST! NO MONEY&PRODUCT !!!

About 4 months ago, I placed Order with Tickrmeter. The product was returned due to customs issues and never reached me. When asked whether I wanted a resend or a refund, I clearly requested the resend.

It has now been 4 months, and I still have not received my money or the product.

I have:
+Sent multiple emails to you – ignored
+Contacted you via social media DMs – no response

This is unacceptable and constitutes fraud. I am being ignored while my money remains unpaid.

⚠️ I demand that: My full payment is refunded

Tickrmeter, your silence is not a solution. It is a breach of trust and basic customer rights.

Sincerely,
Taha

22 September 2025
Rated 1 out of 5 stars

Dishonest company. No products received.

Purchased 3 of the bricks on 27th August 2025 (Order #17344). No updates on my shipment, support has not been responding to my emails. Money was taken from my account.

Looking at the other reviews, it looks like I won't be receiving the items at all, but if I'm lucky, it may arrive 6 months later. Really wish I saw the reviews before making the purchase.

I've gone ahead to make a police report and hopefully others won't make the same mistake I did.

22 September 2025
Unprompted review
Rated 1 out of 5 stars

Defective product and zero resolution after 6+ months

I purchased a set of three TickrMeters in November 2024. One unit was defective right out of the box — battery barely lasted a day, unlike the other two which performed normally.

I contacted support immediately and provided proof. They acknowledged the issue but dragged the case out for over six months, offering no replacement, only a 20% refund for a product that never worked properly.

After months of delays and false promises, I was even blocked from filing a PayPal claim because the seller stalled until the 180-day deadline passed. Convenient.

20 September 2025
Unprompted review
Rated 1 out of 5 stars

Buying experience

I bought a few years ago one.
3 weeks ago i bought again 2 devices. I haven't received them, when you receive a response be lucky. I get one but they say i need to be Patient. The package is not out, but a refund, forget it.

Never again, they prefer to loose an existing client before acquire a new one

5 September 2025
Unprompted review
Rated 5 out of 5 stars

Personally

Personally, I have had good luck with this company. Good customer service and quality products. I have three ticker meters, have been using ticker meter every day market is open for about a year now.

6 June 2025
Rated 1 out of 5 stars

Hey there

Hey there! I haven't received any updates, so I'm reaching out via Trustpilot regarding my order number 17292. Could you please inform me when it will be shipped? Thanks!

18 August 2025
Unprompted review
Rated 1 out of 5 stars

Taken My Money, No Products Received, Never Replied to Messages

I am very disappointed with my experience with Tickrmeter. I purchased two items a few months ago, but they were never shipped. I have tried contacting the company several times, both via email and Instagram, but unfortunately I have never received a reply.

At this point, it feels as though they have simply taken my money without fulfilling the order. I had high hopes for their products, but the complete lack of communication and customer service is unacceptable.

I will not give up on my claim, and I sincerely hope Tickrmeter addresses these issues by fulfilling pending orders and improving their customer support.

3 September 2025
Unprompted review
Rated 2 out of 5 stars

I like the idea of the device BUT…

I like the idea of the device, but the way it operates and the device itself have some issues. A small example is that you can’t add new stocks to a symbol if it is already in a playlist. You have to delete it and re-enter it from scratch. I reported this as a problem, but since I haven’t seen any progress, I gave up on it entirely.

8 April 2025
Rated 3 out of 5 stars

Should be a 2.5

Should be a 2.5. Seems to work but doesn’t track many of my stocks. They say they’re working on it but I’ve seen no updates. No changes. They seem in over their head and may not be truthful about updates coming. They should clearly define which updates are coming out by date if they were honest.

6 August 2025
Unprompted review
Rated 1 out of 5 stars

Participated in the Indiegogo Campaign

Participated in the Indiegogo Campaign, ordered 3 units to support and kickstart this project, never got one. No reply to my email at hello@tickrmeterDOTcom from July 19 2023 from p******e@p********l.com. Sad story for someone that trusted the venture beforehand and helped to get it of the ground.

6 August 2024
Unprompted review

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