TickPick logo
Visit website

TickPick Reviews 4,326

•
TrustScore 4.5 out of 5

4.7

Event Ticket Seller
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the positive pricing, noting that tickets are often cheaper than on other platforms and appreciate the transparent, all-inclusive pricing without hidden fees. The user experience is consistently praised for being seamless, easy, and straightforward, from selecting events and seats to understanding the true cost. Many consumers also commend the website and app for their ease of use, clear layout, and helpful visual aids for seat selection. However, some customers experienced issues with their orders, specifically concerning ticket delivery and transfer. A few people reported not receiving their tickets or facing last-minute anxiety due to delayed delivery. There were also instances where orders were canceled despite available seating, and some users encountered difficulties when trying to sell tickets, leading to unexpected penalty fees.

What people talk about most

Price

Reviewers mention positive feedback about price, with many customers appreciating the great prices and... See more

User experience

Users describe positive interactions with the user experience. Many customers found the app and website easy... See more

Website

Customers consistently note positive experiences with the website, finding it easy to use for finding,... See more

Order

Reviewers highlight ambiguous aspects of order. Many customers praise the easy ordering process, quick ticket... See more

Service

Clients share positive opinions on service, frequently highlighting great customer service, smooth ticket... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Just bought tickets for Don Toliver's Octane Tour at Crypto arena. Definitely a better and cheaper experience than stub hub which literally makes your heart stop beating because you have to wait the d... See more

Rated 5 out of 5 stars

My experience with TickPick was fantastic from start to finish. The app and website are easy to use, and I really appreciate that there are no hidden fees—the price you see is exactly what you pay.... See more

Rated 5 out of 5 stars

The Red Wings game was phenomenal , we had an awesome time and packed arena and the fans where great !! Upper club experience was great 6 th time this year I went through Tick Pick for upper club tick... See more

Rated 5 out of 5 stars

very easy way to select an event, seats, and understand the true cost. Also significantly less expensive then Stubhub and or Ticketmaster. TickPick made the whole process seemless and easy.

Company details

  1. Event Ticket Seller

Written by the company

We're the original no-fee ticket site that guarantees the best prices on tickets to live events.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 98% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Seamless, No Fluff, No B.S.

All of my experiences with TickPick have been great. In fact, TickPick is the only 3rd party marketplace I trust when it comes to purchasing tickets for high-value games, especially if an extra layer of validity is sought out, like when travelling for an event/game. To that end, I have purchased (numerous times) World Series, College Football Playoff, and World Baseball Classic tickets - among other less-impactful games - through TickPick. Most ticketing platforms lack visibility -- from inventory, to transactional fees; but, when you have things on the line, and people trusting you to make a purchase... go with who you trust to deliver.

12 March 2026
Unprompted review
Rated 1 out of 5 stars

Wanted seat by my sons not what I got.

Wanted seat by my sons. Ages 11 and 14 for their first game. They were in first floor row z. I found ticket on TickPuck for row z. When i called they refered to the fine print in the Terms and Conditions that the seller can CHANG THE ROW without any thing I can do. Customer service refused to work with me citing the fine print. Timberwolves said they could not do anything about it because the tickets were transfered. BUYER BEWARE!!! READ THE FINE PRINT.

14 March 2026
Unprompted review
TickPick logo

Reply from TickPick

We’re sorry to hear about your experience, and we completely understand wanting your children to have seats together for their first game. We do want to clarify how TickPick works as a secondary ticket marketplace. All inventory listed on our platform is sold by independent sellers, and we do not own or control these tickets.

When two separate purchases are made, we cannot guarantee that seats will be next to each other, even if they are in the same row, because the listings are treated independently. Our Terms and Conditions, which are referenced during the purchase process, outline this and are designed to ensure transparency for buyers.

We always strive to provide support where possible, but unfortunately, we cannot change the location of tickets that have already been purchased or transferred by the seller. We truly appreciate your understanding and hope your children still enjoyed their first game experience.

Rated 5 out of 5 stars

The Game was great!!

The Game was great! Great view for a great price. Looking forward to the next Heat game I go to! I only use TickPick!

12 March 2026
Unprompted review
Rated 1 out of 5 stars

Beware if you are looking for last…

Beware if you are looking for last minute tickets to a sporting event. I booked hockey tickets a few hours before the game started because TickPick guarantees that you will get your tickets or better seats at the same price but that was not the case. Don’t have a guarantee if you can’t deliver. We never got the original tickets we booked or a better ticket offer and had to cancel. Very disappointing experience.

14 March 2026
Unprompted review
TickPick logo

Reply from TickPick

We’re sorry to hear about your experience, as this is not reflective of the standard we aim to provide.

TickPick’s BuyerTrust Guarantee is in place to ensure that customers either receive the tickets they purchased or comparable or better replacements in the rare event an issue arises. That said, fulfilling last minute orders, especially close to event time, can present unique challenges that are often outside of our direct control as a secondary marketplace working with independent sellers.

We’ve reviewed our records and unfortunately were unable to gather additional details after requesting more information, which limits our ability to fully investigate what may have occurred here. We would still welcome the opportunity to take a closer look and clarify the situation.

Please reach out to our support team with your order details so we can further review and assist.

Rated 5 out of 5 stars

Real. Legit

The process was very easy. I got my tickets probably in less than a minute after I paid for them. It is legit. Real tickets and exactly what I thought I was getting. It is as advertised. The price you see is what you pay. No extra fees. I will probably use this service again for future events.

9 March 2026
Unprompted review
Rated 5 out of 5 stars

These tickets were a gift

These tickets were a gift. Everything went down exactly as advertised. The communication was strong as well as accurate which is a big deal. Well done & thank you!

8 March 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look