Picniq Reviews 

8,619
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Booked for a family of 4 to go Brighton Sealife, train was cancelled at the station but we was responded to quickly via email and they changed my ticket day without any issues! Around the time I was d... See more

Rated 5 out of 5 stars

Seamless booking process and excellent value for a family package. I just wish there were an option for larger or extended families with more than four people. Check-in for the ride was smooth and has... See more

Rated 2 out of 5 stars

Tickets purchased for Christmas, arrived at the venue to be told the booking had been cancelled. Although a refund was received, the family had travelled to the venue before we became aware of... See more

Company replied

Rated 5 out of 5 stars

Thanks Picniq, booked London Eye for my family for half the standard price. Tickets were sent straight away and on asking a question via WhatsApp they added the ticket on the chat. Second time of usin... See more

Company details

  1. Event Ticket Seller
  2. Tourist Attraction
  3. Travel Agency
  4. Travel Aggregator

About Picniq

Written by the company

The UK No.1 days out idea, attractions ticket destination for families in the UK - and now holidays!. We were founded to help busy parents plan great days out for their children with ease and bring you the best deals on family tickets to attractions, events and festivals. Our mission to save you money and make your ticket purchase safe, secure and simple to use.

Picniq® Experts in family travel.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

9K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 90% of negative reviews

Typically replies within 24 hours

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4.5

All reviews

(8,619)

68 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Disneyland tickets

Booked my tickets for Disneyland got my tickets through in 10 minutes. Very happy with the service and will use again. Highly recommend them to other people. Thank you

31 July 2024
Rated 5 out of 5 stars

I was sceptical about using Picniq as I…

I was sceptical about using Picniq as I had never heard of them before, but took a shot and it paid off. I bought tickets to Howletts Zoo. I immediately received a WhatsApp confirmation message and then the tickets were emailed across shortly afterwards. The ticket officer at the entrance of Howletts scanned the Picniq tickets without question and we had a wonderful time at the zoo. Picniq saved us approximately £30 off standard ticket prices, which meant that we could afford an ice cream and a souvenir for our children - thank you Picniq! Will be using again and recommending.

30 July 2024
Unprompted review
Rated 5 out of 5 stars

Stayed at the Days Inn Sheffield

Stayed at the Days Inn Sheffield, M1 Motorway South.
Woodall. Yorks S26 7XR
After having some difficulty finding it, we were in for a real surprise. The lady receptionist, namely Tina Walters was a tonic. She was so friendly and helpful and certainly made us feel welcome. She made sure that we were happy with everything. Clear explanations and all with a genuine smile. A credit to any organization. Well done Tina. Keep it up to teach the youngsters.

17 July 2024
Unprompted review
Rated 5 out of 5 stars

Recommend!

Used Picniq to purchase tickets for Longleat Safari Park at a discounted rate compared to direct from Longleat! Incredibly impressed with the communication and ease of use. Will absolutely be using Picniq again- thank you!

18 July 2024
Unprompted review
Rated 1 out of 5 stars

Poor booking experience

The website went wrong and showed a different price to advertising and when booking even when putting in the correct date the tickets were ordered for the wrong day.
Was disappointed when speaking to customer service that no apology for the poor booking experience was offered. They rectified the problem, but no apology.
Would have been easier to book direct so wouldn’t use again or recommend.

4 July 2024
Unprompted review
Rated 5 out of 5 stars

What sets a company apart is the…

What sets a company apart is the quality of service they provide, and Picniq excels in this regard! My first experience with them was initially disappointing. I booked a venue through their online system, only to be denied entry due to a miscommunication. However, Steve from Picniq responded to my complaint within seconds on WhatsApp and followed up with a call, even though it was a Sunday. He was extremely empathetic and apologetic, assuring me that the issue would be resolved.

The following day, Andy confirmed a full refund, offered compensation, and ensured the incorrect information on their website was corrected. Although our family endured a wasted two-hour trip and a disappointing day, I am full of admiration for how Picniq handled the situation and their genuine commitment to customer service.

Despite my initial negative experience, I will definitely use their services again. Well done, Picniq!

7 July 2024
Unprompted review

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