Picniq Reviews 

8,623
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Booked for a family of 4 to go Brighton Sealife, train was cancelled at the station but we was responded to quickly via email and they changed my ticket day without any issues! Around the time I was d... See more

Rated 5 out of 5 stars

I got in a muddle with my booking of last minute tickets for the London Eye. the Picniq team were super helpful and responsive and resoled my issue quickly.

Rated 2 out of 5 stars

Tickets purchased for Christmas, arrived at the venue to be told the booking had been cancelled. Although a refund was received, the family had travelled to the venue before we became aware of... See more

Company replied

Rated 5 out of 5 stars

Seamless booking process and excellent value for a family package. I just wish there were an option for larger or extended families with more than four people. Check-in for the ride was smooth and has... See more

Company details

  1. Event Ticket Seller
  2. Tourist Attraction
  3. Travel Agency
  4. Travel Aggregator

About Picniq

Written by the company

The UK No.1 days out idea, attractions ticket destination for families in the UK - and now holidays!. We were founded to help busy parents plan great days out for their children with ease and bring you the best deals on family tickets to attractions, events and festivals. Our mission to save you money and make your ticket purchase safe, secure and simple to use.

Picniq® Experts in family travel.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

9K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 90% of negative reviews

Typically replies within 24 hours

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4.5

All reviews

(8,623)

68 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

full fibre installation

Sky engineers who came to installed new equipment for full fibre broadband they were efficient tidy and very friendly explaining everything that they had done
Their names were Darren & Ocean

13 September 2025
Unprompted review
Rated 5 out of 5 stars

Decent discounted tickets and fast

Decent discounted tickets and fast, efficient service. We went to Sealife London in the morning and on the London Eye in the afternoon. Had a bit too much time to kill before the London Eye so called customer service to see if anything could be changed - they suggested we just ask to go on earlier - which we did, and were allowed to. A brilliant day out. Highly recommend Picniq for cheaper tickets!

The only thing that would have made things easier was to add the two things to my basket and pay all together, but it seemed I had to check out for each purchase. Not a biggie though.

6 September 2025
Rated 5 out of 5 stars

Picniq for the win!

Super easy site to use. Saved us 10-15£ on tickets for a family of 4 (2 adults, 2 kids) to silverstone museum. You lose out on a ‘free’ return visit (within 12 months of your visit) that you get if you were to buy the tickets direct from silverstone, but I think one visit to the museum will be enough for most.
The major benefit of picniq was the tickets were open ended and not timed like they would be via silverstone, affording my lot some much needed flexibility on arrival time. Overall great experience of the company, good trip and wouldn’t hesitate to use them again and recommend to others. Thanks guys.

6 August 2025
Unprompted review
Rated 5 out of 5 stars

10/10 Service

Absolutely incredible service from Picniq, especially Andy. We booked 2 attractions and right from the actual deal, making the booking, receiving the tickets. All seamless and so cost effective. But where they truly shine is when you are in a pickle. Andy rebooked our second attraction for a later time within 1 hour and 15 minutes of scheduled time, as our lunch booking ran over. Truly amazing service, so easy to deal with. Very responsive.
Nothing but great things to say about Picniq. I will definitely use them again.

1 August 2025
Unprompted review
Rated 5 out of 5 stars

Had to cancel my tickets

Had to cancel my tickets a couple of years ago couldn’t have been simpler all money back no hassle, have booked again since and now about to book again for 9 people going to Disneyland Paris for two days.

1 August 2025
Unprompted review

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