Nemt at booke billetter. Smart at de ligger i wallet. Og smart at de popper op som notifikation når arrangementet nærmer sig. Det giver hurtigere tjek-in. Vores arrangement blev aflyst og udskudt, så... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Had the best time! Great festival experience what a great location. We travelled over from England to meet some Danish friends, who reccomended visiting for Copenhell. We was impressed with the toilet... See more
koncerten igår med front 242 og and one var fantastisk og et rigtigt godt arrangement, men i skylder mig stadivæk for en erasure og human league koncert men kan jo på ingen måde få fat i jer...
The concert was great, but the information sharing from Ticketmaster is really poor. If you do not have the proper information of when the doors open and show starts on the app/tickets, then you could... See more
Company details
About Ticketmaster Danmark
Written by the company
| Ticketmaster.dk tidligere Billetnet.dk. Ticketmaster Danmark formidler – gennem samarbejde med flere end 600 arrangører over hele landet – billetter inden for alle typer af genrer og arrangementer. Vi har mere end 20 års erfaring med billetsalg til live-oplevelser som musik, teater, sport, festivaler, stand-up og mere. Vores kunder køber billetter via Ticketmaster.dk, som er en af landets største e-handelssider, på en række fysiske salgssteder landet over eller ved at kontakte Ticketmaster Danmarks Servicecenter. Ticketmaster Danmark har siden 2002 være ejet af verdens største billetformidler, Ticketmaster, som p.t. opererer på 28 markeder verden over |
Contact info
Gammel Kongevej 60, 1850, Frederiksberg C, Denmark
- 38481630
- ticketmaster.dk
3.9
Great
10K reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fantastic venue and concert
8 August 2023
Essentially theft.
Essentially theft.
They take my money for concert tickets and then refuse to pay back when it turns out the concert is cancelled.
They started by sending an email saying they WILL refund. Then later sent an email stating that their cooperation with the concert vendor has stopped - and they want to make that my problem to contact this vendor to get my money back (the vendor doesn't answer the phone - seems the number is disconnected).
Ticketmaster is a middle-man business between customers and vendors. They should not be able to only be middle men when it suits them.
9 August 2023
Unprompted review
Queen Machine
28 July 2023
Very bad website and very fishy…
Very bad website and very fishy practices.
15 July 2023
Unprompted review
Easy to book
Easy to book, tickets delivered quickly and correctly. I appreciated the continuous emails that were sent out (not to frequently).
12 July 2023
God,,,,,,,😁🥱😁🥱🥱🥱🥱🥱
7 July 2023
No resale payment received
I have sold tickets via resale and have not received any money until now (resale happened in February!)
I was told to reach out to Citibank (which can't apparently be contacted by private persons but my bank couldn't contact them as well) and the Ticketmaster was done with my issue. They were not helpful at all and basically told me that it is now my business to go and find the money. I lost any trust in them and I just hope I'll get my money someday!
16 March 2023
Unprompted review
Refund for cancelled Celine Dion's…
Refund for cancelled Celine Dion's concert was promised within 14 days. Money was not returned yet (since 26 May 2023). Another Formular was filled in by me. Still no money, no info. And records of purchased tickets for this concert had disappered from my profile. Terrible customer service. Only Auto e-mails coming, phone line is permanently busy. I am puzzled if any chance to get refund from TicketMaster DK.
3 July 2023
Unprompted review
Resale Success
Sold a ticket through resale and received my money a few days early. Danish ticketmaster is a lot better than British ticketmaster.
29 June 2023
Unprompted review
Covid excuses for they bad customer services
They charge it for a ticket that didnt give me it, then
their customer services is basically only a form and only with automated reply. Well, without any reply I had a refund but I dont have the ticket that I want it.
So, if you are going to buy in this website make sure of your confirmation.
26 June 2023
Unprompted review
It was amazing
It was amazing! Thanks to Ticketmaster for the most convenient ticket service
12 June 2023
EXTREMELY NICE AND FAST CUSTOMER SERVICE.
Nothing else to say then EXCELLENT SERVICE.
My friend bought two tickets for Niall Horan next year. And I bought one on the same time. Mine went through and i got the tickets. But sadly her money was taken from her account and three days later there was still no tickets in sight. So we called Tickemaster I explained the situation and the woman was so helpful and so nice. My friend’s transaction never went through on their side so there was no tickets at all and they said they will refund it. So we were in a pickle, i had my ticket and they had none and the seats around my seat were all taken so the lady from ticketmaster said she can reserve us three seats again and refund my old ticket so I won’t be alone. I bought three new tickets and my was refunded the next day snd mu friends tickets were also refunded the next day. Everything went like she said it would, the refunds and the tickets in our accounts were updated instantly. We were worried because we are from Slovenia and the concert is in Denmark and sometimes things don’t go so fast and smoothly, especially refunds if you have a bank in another country. Extremely fast and understanding service and we can’t wait to travel to Denmark.
7 June 2023
Unprompted review
I had to sell back my tickets
I had to sell back my tickets to ticketmaster thru "resale", it's been 1,5 months and I still haven't gotten my money back. Called them multiple times, sent in on their website and no help. Last person who "helped" me on the Phone promised the money was on the way but a few days later I got an email that I still have the same problem to get the money back. Horrible costumer service, you get no help and no money back.
31 May 2023
Unprompted review
En god app
Nemt at bestille, let at find billetter og reminder om et kommende arrangement.
25 May 2023
Super god forestilling 😀😀👍
16 May 2023
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.