Ticketmaster Danmark Reviews 

10,815
•
TrustScore 4 out of 5

3.9

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Rated 5 out of 5 stars

En fantastisk koncert. Stevie Wonder formåede at favne og involvere sit publikum. Top professionelle musikere og sangere, alt var fantastisk godt orkestreret også med billeder og lyssætning.

Rated 5 out of 5 stars

Nemt at booke billetter. Smart at de ligger i wallet. Og smart at de popper op som notifikation når arrangementet nærmer sig. Det giver hurtigere tjek-in. Vores arrangement blev aflyst og udskudt, så... See more

Rated 4 out of 5 stars

The music sound (mainly level and deep bass) was not quite the quality of what Royal Arena usually delivers. Conan has a great voice but it was masked at many times due to the aound of the band being... See more

Rated 1 out of 5 stars

Expensive fees that they refuse to refund. If an event is cancelled. Thieves! Go elsewhere to buy the tickets if you can.

Company details

  1. Events & Entertainment

About Ticketmaster Danmark

Written by the company

Ticketmaster.dk tidligere Billetnet.dk. Ticketmaster Danmark formidler – gennem samarbejde med flere end 600 arrangører over hele landet – billetter inden for alle typer af genrer og arrangementer. Vi har mere end 20 års erfaring med billetsalg til live-oplevelser som musik, teater, sport, festivaler, stand-up og mere. Vores kunder køber billetter via Ticketmaster.dk, som er en af landets største e-handelssider, på en række fysiske salgssteder landet over eller ved at kontakte Ticketmaster Danmarks Servicecenter. Ticketmaster Danmark har siden 2002 være ejet af verdens største billetformidler, Ticketmaster, som p.t. opererer på 28 markeder verden over

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3.9

Great

TrustScore 4 out of 5

11K reviews

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3.9

All reviews

(10,815)

1,116 reviews in the last 12 months

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Rated 1 out of 5 stars

Would give 0 stars if possible.

Would give 0 stars if possible.
We're from Belgium and are traveling in 4 days to Copenhagen for a concert. We bought Collector Tickets and to this moment we still haven't received them. When I contact the customer service they say they have been shipped over a month ago!!!! I ask for a tracking number or proof of shipping and they don't have it. When I want my e-tickets, I have to pay AGAIN for MY tickets!!! They're literally scamming people so please, for your own good, do NOT buy Collector Ticket, no matter how much you want them. They all put it in you shoes and they just couldn't care less. All they want from you is your money, extra money en no work to reply to your mails. They stopped responding to me (and I wrote over 6 mails in less than 24 hours) since I told them they never shipped it. Oh, and please watch other reviews, TONS of people didn't receive their tickets as well. Says enough about how they work to earn more money. Scam? I'm filing a complaint against them. -000000/10

27 April 2023
Unprompted review
Rated 3 out of 5 stars

Unfortunately a so-so event

Unfortunately, Train is not a super great venue. The sound for Dark Funeral was terribly bad as we barely hear the guitars and the vocal was also very light. There was also a lot of technical issues during the Cannibal Corpse set having them to wait a few minutes between almost every songs. Sounds was a bit better however. Bands played great at least.

8 April 2023
Rated 3 out of 5 stars

bad sound long waiting

It took so long that he came out. The DJ was extremely repetitive and the sounds was very off when GIMS was on the stage. His voice was very quiet in comparison to the music.

17 March 2023
Rated 4 out of 5 stars

Much improved ticket and coat check in…

Much improved ticket and coat check in from last time I went to the ATB event (about a month ago)! It went very smooth and fast, and there was enough space for coats. Also you didn't need to stand in line 2x, once for the ticket check and once for the coat check in.

Loved that reusable cups were used. Bathrooms were clean with enough toilet paper.

Outside it was quite muddy though, when standing in the queue.

Overall a great experience!

10 March 2023
Rated 1 out of 5 stars

no refund for a canceled concert. ingen refusion for en aflyst koncert

Paid for 3 tickets for the concert in on 13th November and went to Denmark from England. The concert got cancelled at short notice. I found out through my friend then had to search it up myself online to find out because we didn’t even get notified. I have been trying to get a refund and contact ticketmaster ever since with no luck. They said I can only get a refund once new dates have been announced and they will then give me the option to apply for a refund. No new date has been announced so ticketmaster has been holding my money since November. Not sure how they can get away with this. It’s been such a nightmare. Very disappointing that I have paid for 3 tickets for a concert that was ‘postponed’ with no new date even after 3 months. I just want my money back at this point. Customer service is terrible with minimal contact.

Betalte for 3 billetter til koncerten den 13. november og tog til Danmark fra England. Koncerten blev aflyst med kort varsel. Jeg fandt ud af det gennem min ven, og så måtte jeg selv søge efter det online for at finde ud af det, fordi vi ikke engang fik besked. Jeg har forsøgt at få en refusion og kontakte ticketmaster lige siden uden held. De sagde, at jeg kun kan få refusion, når nye datoer er blevet annonceret, og de vil derefter give mig mulighed for at ansøge om refusion. Ingen ny dato er blevet annonceret, så ticketmaster har holdt mine penge siden november. Ikke sikker på, hvordan de kan slippe af sted med dette. Det har været sådan et mareridt. Meget skuffende, at jeg har betalt for 3 billetter til en koncert, der blev ’udskudt’ uden ny dato selv efter 3 måneder. Jeg vil bare have mine penge tilbage på dette tidspunkt. Kundeservice er forfærdelig med minimal kontakt.

13 November 2022
Rated 5 out of 5 stars

Refund

I appreciate the very quick response that I got from the office of Ticketmaster and their obvious will to help (Jobson is the one who helped). I made the mistake of buying tickets to an event in the wrong city and it was corrected without hesitation.

6 February 2023
Unprompted review
Rated 1 out of 5 stars

Charged twice for tickets

Charged twice for tickets. First attempt payment processing was successful, but I didn't got my tickets (the payment redirect didn't work).
So I book again, all works this time. I contact support for refund of the failed tickets. 30mim later I received the original failed tickets. Got no reply back from the costumer "service" . Thankfully the event allowed to resale the tickets, but I am yet waiting to receive the payment.
No wonder Ticketmaster gets so much social hate, it is with reason.

19 January 2023
Unprompted review

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