Simply put they did exactly as they promised. Arsenal v Burnley!! Great night,great seat and hospitality provided as promised. Well done. Will use again without doubt and official agents of... See more
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I had made an extensive search about purchasing football tickets outside of the official club site. I found out that these football clubs have partnered with third party (official resellers) as an... See more
Excellent experience using Ticketed.com and Travel Connection to book a Bayern Munich ticket package. We had 3 great seats all together near the front of the upper tier of the Allianz Arena. The pa... See more
Company replied
I saw the match between Crystal Palace and Chelsea booked through Ticketed.com. It was easy, pricing was competitive and the ticket was delivered within 2 days and 8 days before the match. Direct tick... See more
Company replied
Company details
Written by the company
Ticketed is a specialized service that makes securing tickets to the world’s top events effortless. We help you combine your travels with unforgettable entertainment - whether it's iconic attractions, world-class football, thrilling shows, exciting sports, or live performances - all with just a few clicks and 100% guaranteed access. Our strong partnerships with the largest authorized agencies and premier live entertainment venues ensure you always receive a top-tier experience. With over 30 years of experience in providing tickets to the travel trade, Ticketed prides itself on delivering a personalized, efficient service. We understand that every travel experience is unique, and our team is always ready to help you find the perfect entertainment to complement your trip. Whether you’re planning a spontaneous getaway or a well-organized vacation, you can trust us to handle your entertainment needs with professionalism and care. Ticketed is part of Travel Connection, a well-established B2B football agent with a long-standing reputation in the industry. While Ticketed is our dedicated consumer platform, we operate under the same trusted company, ensuring that you’re always in expert hands when booking your entertainment and travel experiences with us.
Contact info
44 Moreton Street, SW1V 2PB, London, United Kingdom
- help@ticketed.com
- ticketed.com
4.7
Excellent
48 reviews
Replied to 100% of negative reviews
Typically replies within 2 weeks
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See how their reviews and ratings are sourced, scored, and moderated.
Simply put they did exactly as they…
Simply put they did exactly as they promised.
Arsenal v Burnley!!
Great night,great seat and hospitality provided as promised. Well done.
Will use again without doubt and official agents of Arsenal FC.
18 May 2026
Unprompted review
Highly Recommend this official reseller
I had made an extensive search about purchasing football tickets outside of the official club site. I found out that these football clubs have partnered with third party (official resellers) as an alternative option for fans.
Having said this, I went to attend 2 matches with tickets booked via Ticketed.com (Travel Connection)
i.e. - Crystal Palace v. Shakhtar and Fulham v. Bournemouth. The instructions on how to use the ticket were easy to understand and clear. The Fulham game I went to was a memorable one as it was my first time purchasing a hospitality ticket and to make things easier when I go to the reception, my name was included in the list. This showed me that the website ensured the ticket was guaranteed to me. I would definitely come back and purchase ticket from this website again!
7 May 2026
Unprompted review
Superb service experience
Superb service experience
Jessica went over and above to ensure everything was perfect
1 April 2026
Unprompted review
Reply from Ticketed.com
Thank you so much for your lovely review!
We’re happy to hear you had a good experience, and I really appreciate your kind words. It was a pleasure helping you, and I’m so glad everything went perfectly for you.
We hope to assist you again in the future!
Best regards,
Jessica & the Ticketed Team
Excellent experience !
Attending a Liverpool FC match organized through Ticketed.com was a great experience. The whole process was smooth and well-organized, from purchasing the tickets to entering the stadium. The atmosphere at the match was incredible, and everything felt safe and professionally managed. I would definitely recommend it to any football fan.
31 January 2026
Unprompted review
Reply from Ticketed.com
Thank you so much for your kind review! We’re delighted to hear that you had such a great experience and that everything went smoothly from start to finish.
It’s fantastic to know you enjoyed the atmosphere at the match (there really is nothing quite like it ) and that you felt everything was well organised and safe throughout.
We really appreciate your recommendation and look forward to helping you create another memorable football experience again in the future!
Best regards,
Jessica & the Ticketed Team
Excellent seats Excellent experience!
Jessica was awesome to work with! Excellent seats, excellent experience for a sold out match!
15 April 2026
Unprompted review
Reply from Ticketed.com
Hi Tony,
Thank you so much for the lovely review - really glad to hear you had such a great experience!
It was a pleasure helping you, and I’m really happy everything went smoothly with your tickets.
We look forward to helping you again in the future!
Best regards,
Jessica
seamless experience
tickets arrived 6 days prior to game day. went into hospitality and into the stadium with no issues. will be utilizing this platform for all premier league games, thank you.
12 April 2026
Unprompted review
Reply from Ticketed.com
Hi Daniel,
Thank you for your taking the time to leave your kind feedback! We're really pleased to hear everything went smoothly and we look forward to helping you plan your next matchday experience!
Best Regards,
Jessica & The Ticketed Team
I saw the match between Crystal Palace…
I saw the match between Crystal Palace and Chelsea booked through Ticketed.com. It was easy, pricing was competitive and the ticket was delivered within 2 days and 8 days before the match. Direct ticket not a ticket of others. Thank you .. excellent experience and next time if I book, certainly I will use Ticketed.com
25 January 2026
Unprompted review
Reply from Ticketed.com
Hi Sukanta,
Thank you so much for your kind review! We’re really happy to hear that you had a good experience booking with us!
Providing genuine, direct tickets and a smooth booking experience is exactly what we aim for.
We really appreciate your trust and look forward to helping you with tickets again in the future.
Thanks again for choosing Ticketed.com!
Jessica & the Ticketed Team
Excellent experience!
We were very happy with the communication regarding our event bookings and had a great experience. It was very easy and simple, the package we bought delivered exactly as advertised, and the price was very reasonable. Yulia was extremely with the entire process. I will use ticketed again and I recommend their services!
24 January 2026
Unprompted review
Reply from Ticketed.com
Hi Kevin,
Thank you so much for taking the time to share your experience! We’re really pleased to hear that everything was clear, easy, and delivered exactly as expected.
Thank you also for your kind words about my colleague Yulia. I’ve made sure to pass them on to her. She’ll be delighted to know her support made a difference.
Thanks again for choosing Ticketed, and we look forward to helping you again in the future!
Best regards,
Jessica & the Ticketed Team
Bayern Munich Ticket Package - Excellent experience!
Excellent experience using Ticketed.com and Travel Connection to book a Bayern Munich ticket package. We had 3 great seats all together near the front of the upper tier of the Allianz Arena. The package also included a stadium and arena tour for a non-match day and a city bus tour. The tickets were not released until a week before the match, but they all came through and everything worked very smoothly. Thanks again to Jessica for answering our questions in the lead up.
I would definitely recommend Ticketed.com for sports ticket packages.
14 December 2025
Unprompted review
Reply from Ticketed.com
Hi Barrie,
Thank you very much for taking the time to share your experience, we’re delighted to hear everything worked so smoothly and that you enjoyed the Bayern Munich ticket package.
Thank you as well for your kind mention, it was a pleasure helping you in the lead-up.
We really appreciate the recommendation and hope to assist you again in the future!
Best Regards,
Jessica & the Ticketed Team
Ticketed for Premier League games
We used Ticketed through the Arsenal website to purchase hospitality tickets. Coming from Australia this was the most convenient way to secure tickets. Jessica from Ticketed was prompt at responding and also communicating the ticketing process as you don't receive the tickets until a few days out from game. She was also great at communicating process for stadium tour of Emirates. We bought for Arsenal/Aston Villa and also Arsenal/Liverpool. Spent a considerable amount of money in advance and the process and experience was perfect. Highly recommend buying the tickets through Ticketed
30 December 2025
Unprompted review
Reply from Ticketed.com
Hi Mat!
Thank you very much for your kind review and for choosing Ticketed to secure your Premier League experience. We’re delighted to hear that the process was smooth and convenient, especially when travelling from Australia.
We understand that receiving tickets closer to matchday can feel unfamiliar, so it’s great to know the communication around the ticketing and stadium tour process was helpful and reassuring.
Thank you for trusting us with such important bookings and thank you for your recommendation, it is greatly appreciated!
It was a pleasure assisting you, and we hope to welcome you back again in the future.
Best Regards,
Jessica & the Ticketed Team
Wonderful experience
The experience was effortless from the very beginning. From the Purchase of the tickets to receiving them and the event. With all the warnings about unauthorised ticket dealers it’s good to know that there are trusted ones like them especially if you’re travelling from another country. Thank you for making my son’s Chelsea experience at Stamford Bridge one he will always remember. Even us non Chelsea fans were very impressed.
13 December 2025
Unprompted review
Reply from Ticketed.com
Hi Bruce!
Thanks so much for taking the time to share your experience. We’re really pleased to hear everything went smoothly from start to finish and that you felt confident booking with us, especially while travelling from another country.
We’re also chuffed to know we could play a part in making your son’s Chelsea experience such a memorable one. That’s really fulfilling to hear, thank you.
We look forward to helping you with tickets again in the future!
Best wishes,
Jess & the Ticketed Team
I had an incredible experience at the…
I had an incredible experience at the G-Tech stadium watching the Brentford vs Newcastle game. A friend from America came over for his first football game and we were beyond spoilt by the incredible hospitality and the great tickets. 100% recommend.
9 November 2025
Unprompted review
Reply from Ticketed.com
Hi Ollie,
Thank you so much for taking the time to leave this wonderful review! We're delighted to hear you had an incredible experience and that the hospitality and tickets helped make your friend’s first football match truly memorable.
We really appreciate your recommendation and hope to welcome you both back for another match soon!
Thanks again,
Jessica & the Ticketed Team
I had an amazing experience purchasing…
I had an amazing experience purchasing my Arsenal game tickets. The process was smooth from start to finish, and the seats we received were absolutely phenomenal — even better than I expected. What really stood out was their customer service. I made the mistake of not purchasing a ticket for my four-month-old child for the sold out game and when I called their customer service line just minutes before the game started (around 8 PM), someone actually answered and helped me right away. They were professional, understanding, and made sure everything went smoothly so we didn’t miss a moment of the match. I’ll definitely be using Ticketed.com again for future events — highly recommend!
1 October 2025
Unprompted review
Reply from Ticketed.com
Hi Alex,
Thank you so much for your kind review! We’re delighted to hear that you had a great experience purchasing your Arsenal tickets and that our team was able to assist you so quickly before the match.
We always strive to provide a very high level of service to our clients, so it’s very rewarding to know this came through during your experience.
We really appreciate you taking your time to leave your feedback and recommendation and we look forward to helping you with tickets in the future!
Best Regards,
Jessica & The Ticketed Team
Seamless ticket booking site
Really impressed with the customer service - I had a minor issue that was resolved promptly. I’ll definitely be using this site again and highly recommend it to others
3 October 2025
Unprompted review
Reply from Ticketed.com
Hi Heidi!
Thank you so much for your kind words! We’re happy to hear that you had a seamless booking experience and also glad to hear that our team could resolve your issue!
Your recommendation means a lot to us, and we look forward to helping you with tickets in the future!
Best regards,
Jessica & The Ticketed Team
Tickets for Crystal Palace v Liverpool…
Tickets for Crystal Palace v Liverpool at Selhurst arrived as scheduled and we had the most amazing match day experience. Highly recommend!
27 September 2025
Unprompted review
Reply from Ticketed.com
Thank you for taking the time to leave us a review!
We really appreciate your kind words! It’s great to hear everything went smoothly, and we look forward to helping you with tickets again in the future!
Best Regards,
Jessica & the Ticketed Team
Legit tickets, good experience
Found them because they are listed as an authorized reseller on Chelsea’s websites. Pricing for hospitality packages was much more affordable, email responses from customer service were super quick, and overall a very positive experience. FYI for those who do excessive research like me: though tickets purchased directly from Chelsea are digital (through the club app), these tickets were provided as a PDF and I had no issues with scanning the QR code at the gate or when showing the tickets at hospitality.
27 September 2025
Unprompted review
Reply from Ticketed.com
Hi Erica!
Thank you for taking the time to leave your detailed and thoughtful review!
We’re delighted to hear you had a smooth experience with our service and that everything worked perfectly at Stamford Bridge.
You’re right that Chelsea now issues their own tickets digitally through the club app, and it’s possible they may extend this system to agents in the future, but for now, all official agent bookings are still issued as PDF e-tickets - so no app is needed.
We really appreciate your feedback and hope to welcome you again soon for another great matchday!
All the best,
Jessica & the Ticketed Team
Legit reseller
Saw at arsenal website as legit reseller, purchased tickets and tickets received via pdf after few days and QR code. Bought 3 tickets and worked as charm. Perfect 100% legit.
21 September 2025
Unprompted review
Reply from Ticketed.com
Hi Arvind,
Thank you so much for taking the time to leave your kind words!
We’re very happy to hear that your tickets arrived and worked smoothly.
It means a lot to us to know you had a good experience and we really appreciate your feedback.
We look forward to helping you with your next event!
Best Regards,
Jessica & the Ticketed Team
Customer service was amazing
Customer service was amazing! I had accidentally bought a certain tier of tickets that I did not want and even though technically it was not refundable, they did everything they could to get the tier of tickets that I wanted - and they did! Extremely responsive. And the tickets are legit and we thoroughly enjoyed the game!
30 August 2025
Unprompted review
Reply from Ticketed.com
Thank you so much for your kind review - I really appreciate it! I’m thrilled we could help get the tickets you wanted and that you had a fantastic time at the game. It’s always a pleasure to be able to help when we can. It’s also wonderful to hear that everything went smoothly and that you enjoyed the experience.
We look forward to helping you with future matches! :-)
Jessica
Great Experience with Ticketed…
I booked five tickets for my friends and I to go see Villa vs Palace on a Friday; however, the game got moved to Sunday and we would not have been able to make it. We didn't know this could happen and would have lost the tickets; thankfully, Jessica was very kind and contacted their account handler and explained our situation, and as a gesture of goodwill they agreed to cancel the tickets for us. This is 5-star service and we are grateful to Ticketed and Jessica for helping us out! We will definitely be using Ticketed in the future :)
12 August 2025
Unprompted review
Reply from Ticketed.com
Hi Sebastian,
Thank you so much for your kind words! I’m so glad I could help and that everything worked out. It means a lot to hear that you felt supported, and I look forward to helping you and your friends enjoy a match in the future!
Best Regards,
Jessica
Great Customer Service
I reached out to the Info email address to ask some general questions and raise some concerns I had with planning my trip.
Kasia responded promptly and gave me a wealth of useful information. Kasia also asked questions to better understand my concerns and was able to provide solutions to give me some ease of mind in my travels. I am really blown away by the customer service and how excellent Kasia was.
1 August 2025
Unprompted review
Reply from Ticketed.com
Hi Danny,
Thank you so much for your kind words!
We're very pleased to hear that Kasia was able to support you so effectively. She's exceptional at what she does, and it's great to know her thoughtful approach and attention to detail helped put your mind at ease. You were definitely in great hands and your feedback has been well noted. We appreciate you taking the time to share your experience and we look forward to helping you again in the future!
With thanks & Best Wishes,
Jessica
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