Great Customer Service. I initially ordered through B & Q Marketplace, but the light ordered from Thrulight didn’t arrive (2 other items on my order, from other suppliers, arrived and collected ok). C... See more
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The customer service I received was amazing, I had an issue with one of my light and the company was straight on it. Absolutely brilliant. Many thanks. I would recommend your company any day.
Very pleased with our red trio of ceiling lights, including LED bulbs would have been ideal, but a a minor critic
Excellent Company to deal with- easy navigable website with very competitive prices. Ordering was also easy and the delivery was very swift without having to pay for premium delivery. Thanks to Thru... See more
Company details
Written by the company
Based in Manchester, we're a retailer specialising in lighting and security, fuelled by a commitment to supplying top-tier products and delivering outstanding customer service. With a wealth of combined experience surpassing ten years, our well-versed team is on hand to cater to all of your lighting and security needs.
Contact info
295 Talbot Rd, M32 0YA, Manchester, United Kingdom
- 01617060799
- info@thrulight.lighting
- thrulight.lighting
4.6
Excellent
26 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Great Customer Service. Above and beyond!
Great Customer Service. I initially ordered through B & Q Marketplace, but the light ordered from Thrulight didn’t arrive (2 other items on my order, from other suppliers, arrived and collected ok). Call to B & Q said they would email supplier, with a 48hr deadline for response. I asked if they could phone supplier, but they had no contact number! So I Googled Thrulight, spoke to a lovely man, who said he’d check the Tracker App and call me back. This was done In minutes and parcel delivered, but not at B & Q! Said would send another next day delivery. WhatsApp photo received of new courier label. Tracked delivery to B & Q and called them again to confirm and could we collect, but no! They had cancelled the order and refunded the money! I called Thrulight immediately and informed him of the sorry situation and asked if I could buy it direct and get it delivered here? Absolutely no problem, paid (got a WhatsApp Courier label photo, for tracking) and received the light the following day! Amazing service! Now I know about this company I’ll look there 1st, for any lighting needs. Well done and sorry that you’ve potentially lost 2 light fittings during all this…
30 September 2026
Unprompted review
Prompt delivery and great value
Prompt delivery and great value. Simple to fit and working fine.
16 September 2025
Exactly what I wanted
I wanted a wall mounted reading light for my bedroom with a switch built in. I really struggled to find one u til I found Trulight
26 August 2025
Highly recommend
Really pleased with my lights. Well packaged and good quality, would recommend buying from this company.
4 August 2025
Helpful and prompt
Contacted company for product information and they were ver helpful. Product sent out promptly after purchase, but only received partial order. Recontacted the company and received remainder of order by next post.
30 July 2025
Good value outdoor lighting
Ordered to receive some lights for my garden, the fellas on the phone provided good service and offered a very fair price for a my larger order.
10 May 2025
Unprompted review
Value for money lights great discount…
Value for money lights great discount for bulk buy and quickly delivered.
14 April 2025
Candy red ceiling lights
Very pleased with our red trio of ceiling lights, including LED bulbs would have been ideal, but a a minor critic
4 March 2025
Excellent Company to deal with- easy…
Excellent Company to deal with- easy navigable website with very competitive prices. Ordering was also easy and the delivery was very swift without having to pay for premium delivery.
Thanks to Thrulight for making this a great retail experience
18 February 2025
Brilliant service and excellent products
Brilliant quick delivery and excellent products highly recommended
27 December 2024
Great service
Great service. All items in stock and promptly shipped. would recommend.
19 December 2024
Good service
The original order didn't come through, phoned supplier who apologised, arranged for a new delivery the next day, and redeemed themselves! Apart from the original hic up, good service.
6 August 2024
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