ThrivePass Reviews 276

Easy to navigate the site, expenses are easy to submit and approved quickly.

It was super easy to use, just upload the expense details and within a day they approve it.
no complex interactions, perfectly fine and understandable UI

Easy to use and fast reimbursement

Top-tier service! ThrivePass handled my reimbursement seamlessly. No lag, no confusing forms, just a straightforward and quick process. Highly recommend!

The platform’s ease of use stands out significantly compared to other platforms I’ve used in the past.

It was really a great experience to work with pawani. She really made the process smooth :). She is superquick

I truly appreciate the quick and helpful responses from the ThrivePass team whenever we reach out for support.
We’ve also received very positive feedback from members regarding the monthly balance updates and transaction approval notifications; those communications have been especially helpful and well-received.
The most consistent challenge we see from members is around submitting supporting documentation, specifically understanding what is required. While the information is included in the notification email, it may not be as visible or emphasized as it could be. Since many members tend to skim emails, making the requirements more prominent (e.g., through bolding, bullet points, or a short checklist) could help reduce confusion and improve submission accuracy.

There is a lot of excellent choices to assist in bettering your healthy lifestyle. The process of ordering was very easy, and the product was shipped with a few days.

Very positive experience with the ThrivePass system.
I found it to be extremely user-friendly and intuitive, making the process seamless.

I submitted thrice a reimbursement request for my pet's vet care, and I was pleasantly surprised to see it approved within 24 hours. The reimbursement was reflected on my next payslip. Thank you!!

I recently leveraged ThrivePass platform to submit a company refund request and it was a great customer experience, easy to use, navigate and track request through their platform.

Great and fast service. Easy and user-friendly.

The benefits provided are good. However the product or service categories should increase, for which claim can be done.

Quick review of the attached documents, guaranteed timely installments, they send reminders for the remaining amounts

ThrivePass allows for purchase of a huge variety of gear that supports your health. The website is well designed and navigable. The reimbursement process was very quick and easy. I highly recommend signing up for this program if offered by your employer.

The website is easy to navigate, reimbursement submission process is easy and the reimbursement was approved in a few hours.

I was extremely impressed with how fast and easy everything was to get a reimbursement. I submitted my reimbursement midway through the day Wednesday and by the evening it was approved. I had my reimbursement in my account on Friday. Total turn around was 3 days, which I thought was crazy fast. I used this on my cats prescription pet food, which was an unexpected expense, so I'm greatful for being able to use it on things like this. Anyone who has to get this food, knows it isn't cheap. I'm happy with how fast and easy everything was and the peace of mind it gave me.

Fast and easy process!

Horrific experience goes on. Customer service reps clearly either don't care or their hands are tied. I'm forever going back to the one kindly HR rep from my old company who can get them to reinstate my coverage. (Canceled b/c the ThrivePass system keeps turning off my autopay w/o any notification. And the system fails to send notifications of premiums due even though my account is set up to get them.) A disaster from start to finish and if I didn't desperately need this coverage, I'd throw my hands up in despair.