Threadheads Reviews 1,778

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 864 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, particularly the fabric and print durability, even after frequent washing. Many people highlight the excellent customer service, noting their responsiveness, helpfulness, and efficiency in resolving issues and ensuring timely delivery. However, some customers experienced issues with order fulfillment and delivery times, with some reporting significant delays and a lack of communication regarding their orders. A few other people also felt that the sizing guide was inaccurate, leading to shirts that were much larger than expected.

What people talk about most

Product

Users describe positive interactions with product. Many customers praise the high quality of items, such as... See more

Order

Consumers find order experiences to be largely positive. Many reviewers praise the ease of ordering, quick... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting their helpfulness, quick responses,... See more

Quality

People report positive experiences with quality. Customers consistently praise the high quality of items,... See more

Response time

Reviewers highlight positive aspects of response time, with many praising the quick and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I originally ordered a T-shirt that somehow got lost in the mail. The Threadheads team has excellent customer service that helped me resolve the missing item and promptly replaced it. I am now the pro... See more

Company replied

Rated 5 out of 5 stars

Always happy with the items I've purchased, they last a long time, the fabric and prints are good quality and can withstand frequent washing. My son's black tee's stay black. He's had several complime... See more

Company replied

Rated 5 out of 5 stars

After receiving my package, I felt compelled to leave this company a review. Not only was the shipping clear & quick to deliver but the quality (and I was sceptical) was unmatched. I ordered a Noah K... See more

Company replied

Rated 5 out of 5 stars

I recently ordered a custom print shirt from Threadheads and had such a great experience. The online customization tool was very easy to use and made designing my shirt simple and stress free. The pri... See more

Company replied


Company details

  1. Clothing Store
  2. Custom T-Shirt Store
  3. Design Agency
  4. Fashion Accessories Store
  5. Printed Clothing Store

Written by the company

Threadheads is a global pop culture clothing & accessories brand. It's a fun place to shop for unexpected gifts. Dark humour, officially licensed merch, meme shirts and 90s-inspired fits. Made-to-order garments. Worldwide shipping.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

First order experience

Ordered a few shirts for the first time.
Placed my order on 20/11, delivered 26/11 - pretty quick.

The shirts were high quality, and the prints were exactly as pictured. I've had compliments on the designs already!

I'll definitely order again the next time I'm on the hunt for some t-shirts.

20 November 2025
Unprompted review
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Reply from Threadheads

Thanks Beth! Excited to see what you order next 👀

Rated 5 out of 5 stars

The real deal

I have ordered on 3 seperate occasions and have always been happy with the quality of product, size and service. My go to place for gifting Tee's.

16 December 2025
Unprompted review
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Reply from Threadheads

Thanks so much for dropping a review Cindy 😊

Rated 5 out of 5 stars

Great customer service

Great customer service, very fast on email replies giving very detailed heads-up regarding every stage of my order !

2 December 2025
Unprompted review
Threadheads logo

Reply from Threadheads

Thanks so much Yasmin!

Rated 4 out of 5 stars

They made it right

I’m updating my previous review. They ended up giving me a generous credit and a replacement shirt. The shirt was well made and bf loved it. I appreciate their extra effort to make things right!!

Just so so bad. Six weeks to get a shirt. So many excuses and promises of a refund. Each customer service agent said something different. The left hand never knew what the right hand was doing.

9 December 2025
Unprompted review
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Reply from Threadheads

Hey Tara, we're so sorry to hear that this was your experience with us. We faced some major delays with couriers through the busy season, and also had some issues with one of our couriers seizing a number of our parcels, so I'm a bit concerned that yours may have fallen within this issue. I can't seem to find the emails you have been sending to our support team, but I would really like to chase this up to ensure we get to the bottom of this. Could you please provide us with your order number or email so we can get in touch? Thanks so much 🙏

Rated 5 out of 5 stars

Fantastic quality

Fantastic quality, great designs & service
Was kept in the loop as far as delivery was concerned. Couldn’t fault Threadheads

10 January 2026
Unprompted review
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Reply from Threadheads

Cheers Diane 😊

Rated 5 out of 5 stars

Thredheads is honestly amazing!

Thredheads is honestly amazing!
I always search online for cool graphic tees because they’re kinda my staple, and I came across this brand on instagram and in that minute I was hooked and wanted to buy like half their stuff.
Their designs are so unique and creative, and I love their sustainability protocols and the fabrics they use and how customised and special it feels to order from them.
Also their pricing are pretty affordable for such good quality products and customer service,
Literally any problems or questions I had, they answered super quick and are just so nice.
Definitely will buy from them again :)

2 February 2026
Unprompted review
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Reply from Threadheads

We love to hear this 💕 thanks so much for all the support Tamar!

Rated 5 out of 5 stars

So good

So good! Obsessed with my new tshirts. Good quality cotton, groovy prints, A+ experience. Will definetely be buying again.

5 February 2026
Unprompted review
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Reply from Threadheads

Thanks so much Sienna! Keen to see what threads you choose next 😎

Rated 5 out of 5 stars

Fantastic

Quick, quality, awesome. So thrilled with my purchase of 4 custom shirts!

14 January 2026
Unprompted review
Threadheads logo

Reply from Threadheads

Cheers Heather 🌟

Rated 5 out of 5 stars

Support a great local company!

Always really good quality, and some quite creative (and unique) designs.
I don't shop often due to budget considerations, but when I did Threadheads were quick, efficient, and the whole process trouble-free. The hardest part was choosing what to buy!

5 December 2025
Unprompted review
Threadheads logo

Reply from Threadheads

Thanks heaps for dropping a review Shaany! 💕

Rated 5 out of 5 stars

THREADHEAD FOR LIFE!

I ONLY GET MY TEEE SHIRTS FROM THREADHEADS AND TEEPUBLIC!

THREADHEADS tees are fantastic! soft, true to size, and QUALITY.

THREADHEADS FOR LIFE!

16 December 2025
Unprompted review
Threadheads logo

Reply from Threadheads

Thanks heaps Kari!!!!! 🤩

Rated 5 out of 5 stars

Absolutely Awesome Merch

Absolutely Awesome Merch, great company that cares about the quality of their clothes

5 February 2026
Unprompted review
Threadheads logo

Reply from Threadheads

Cheers for dropping a review Jaime! 🥰

Rated 5 out of 5 stars

Great tshirts!

Love the t shirts. Got a custom tee printed here for my husband's birthday. It turned out amazing and the fabric quality is excellent.

5 February 2025
Unprompted review
Threadheads logo

Reply from Threadheads

Cheers Sue!!

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