Thornhill Plumbing and Heating  Reviews 

41
•
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I don’t often write reviews but Hew thoroughly deserves this. I called for an urgent appointment as my boiler failed. He attended asap and did his best to resolve the issue in a timely manner. He... See more

Rated 5 out of 5 stars

Huw’s the best plumber anyone could ask for. Over the past few years, he has helped us in emergencies, ensured our boiler is always safe, upgraded our radiators and more besides, always at a very reas... See more

Rated 5 out of 5 stars

Isaac was courteous and professional in fitting new taps in our bathroom and kitchen. When an unavoidable problem arose trying to remove one old tap that was pretty much corroded into place, he was ca... See more

Rated 5 out of 5 stars

Huw has been our plumber for four years. He is honest, reliable and always goes the extra mile. I admire his work, his ethics and integrity. He has worked very hard and has built a solid customer base... See more

Company details

  1. Plumber
  2. Boiler and Heating Service
  3. Gas Engineer
  4. Heating Contractor

Written by the company

Proud dad, Plumber and Heating installer of the year (Regional winner) 2022, 2021 and 2018. Trying to be the best i can for my customers and to set a good example for my apprentices and fellow tradesmen. Reasonably priced but always going the extra mile to give my customers value and bang for your buck. Educating fellow plumbers through my YouTube and Instagram pages . Specialising in heating problems , boiler repairs , very thorough boiler servicing, advice to reduce your energy bills, toilet repairs, tap replacement, emergency plumbing work and of course heating system installation for which I have been blessed to be judged heating installer of the year for Wales and northern Ireland for 3 years. I have now re located to Poole and hope to take my skills and customer service to the next level whilst still keeping the customers plumbing bill as low as possible through efficient working and doing it right the first time around.


Contact info

4.8

Excellent

TrustScore 5 out of 5

41 reviews

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4.8

All reviews

(41)

1 review in the last 12 months

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Rated 5 out of 5 stars

Huw installed a new boiler during a…

Huw installed a new boiler during a snow storm when the old boiler packed in.Over the past few years he’s carried out a boiler service.
He’s is very reliable and knowledgeable.He’s a great communicator and will get back to you straight away!thanks Huw.I wish you all the best in Poole x

5 September 2022
Unprompted review
Rated 5 out of 5 stars

Couldn’t ask for a better plumber!

Couldn’t ask for a better plumber!
Huw was friendly and responsive, and went out of his way to make sure things were done properly. He cares very much about his work, and it shows.

2 October 2021
Unprompted review
Rated 5 out of 5 stars

Huw is a fab plumber!

Huw has been my plumber for 7 years.He’s reliable, trustworthy, hardworking and I’m so thankful for all the work he’s done in my house.I highly recommend Huw!Thanks for everything and all the best in Poole!👍

5 September 2022
Unprompted review
Rated 5 out of 5 stars

Fantastic plumber. 100% reliable.

Hus has been our plumber for several years and I would recommend him to anyone. Always arrives when he says he will, gets the work done to a high standard and is clean and tidy.

Huw always takes the time to explain the problem before he does the work and then tells you what he has done afterward. His prices and very reasonable as well.

If you’re looking for a great plumber, look no further!

5 September 2022
Unprompted review
Rated 5 out of 5 stars

Excellent

Would recommend 100%. Posting on my own behalf and on behalf of my late father, who had complete faith in Huw.

5 September 2022
Unprompted review
Rated 5 out of 5 stars

Huw is fab - a great plumber 👍

Huw is amazing! He’s been fixing our various plumbing and boiler issues for at least 10 years now and I’ve lost count of the number of people that I’ve recommended him to during this time.
He’s super reliable, very reasonably priced and most important, an excellent plumber. He’s thorough, tidy and generally just a really nice bloke! When he says he cares about his customers he really means it. I’ve also met a couple of the apprentices that he’s taken on over the years to support them at the start of their plumbing careers and been impressed at the care and time he takes with teaching them.
Huw’s a rare find - if you’re lucky enough to get him as your plumber, don’t let him go!! We’re gutted he’s moving away from Cardiff - our loss is your gain people of Poole!

3 September 2022
Unprompted review
Rated 5 out of 5 stars

Replacing a toilet flush on this…

Replacing a toilet flush on this occasion and previously Huw has serviced my boiler and flushed the entire central heating system.
Huw’s final price was slightly less than quoted as the job was easier than anticipated. This was very decent of Huw.
Huw is honest and reliable and I’d have no hesitation in recommending him.

15 April 2022
Unprompted review
Rated 5 out of 5 stars

Highly recommend Huw at Thornhill…

Highly recommend Huw at Thornhill plumbing for boiler repairs. Despite other plumbers saying they couldn’t fix it, Huw diagnosed the problem with my 20 year old boiler, sourced a spare part, quoted for the repair and sorted it. Very pleased.

1 September 2022
Unprompted review
Rated 5 out of 5 stars

Gutted that Huw is moving to Poole from Cardiff

Huw from Thornhill Plumbing has been our go to plumber for the last 10 years doing everything from boiler repairs and servicing to replacing a broken shower and fixing a leak in our heating system that two other plumbers were unable to find! We are gutted that he is moving from Cardiff to Poole as he as always provided us with a quality, fast and reliable service whenever we have needed him. We wish him the best of luck with his move to Poole.

23 August 2022
Unprompted review
Rated 5 out of 5 stars

Huw has done various plumbing jobs for…

Huw has done various plumbing jobs for us over the course of more than 10 years including fitting a shower, fitting and regularly servicing our boiler, fitting new taps, removing old plumbing and pipes etc. He has always been very efficient, tidy, helpful, communicative and reliable. His prices are very fair for a professional and thorough job all done with a cheerful and friendly
nature.

23 May 2022
Unprompted review
Rated 5 out of 5 stars

We have used Huw a number of times over…

We have used Huw a number of times over the past few years. He is extremely hardworking and always very tidy and clean with his work! He will always explain what work needs doing and the costs involved prior to committing. I have no hesitation in recommending him to anyone!

31 August 2022
Unprompted review
Rated 5 out of 5 stars

The best plumber anyone could ask for

Huw’s the best plumber anyone could ask for. Over the past few years, he has helped us in emergencies, ensured our boiler is always safe, upgraded our radiators and more besides, always at a very reasonable price and often at short notice. Huw explains exactly what he’s done, too, which is very useful. We hope we can find even half as good a plumber and heating engineer after he leaves the area.

27 August 2022
Unprompted review
Rated 5 out of 5 stars

We’re really going to miss Huw when he…

We’re really going to miss Huw when he moves to Poole. He’s done many repair jobs for us over the year, serviced our old boiler and installed and serviced our new one. Always immaculately done and very reasonably priced. I would highly recommend Huw to anyone needing plumbing and central heat work

27 August 2022
Unprompted review
Rated 5 out of 5 stars

Fast efficient service from Huw

Huw responded at very short notice to replace a leaking central heating valve and actuator, a faulty attic ball cock valve and leaking kitchen sink. Great fast efficient service from Huw and we would certainly recommend him to others and he will be our first call for any future plumbing problems.

25 August 2022
Unprompted review

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