Another fab holiday with Thorne Travel. Wanted something different. Thorne arranged a trip to Prague / Vienna / Budapest and Berlin. Planes trains and automobiles. Great hotels, stunning cities and l... See more
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Another holiday booked with Thorne Travel — and once again, the service was outstanding! Lucy was incredibly lovely and patient, handling all our questions and last-minute changes with ease. What real... See more
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Fantastic friendly staff. Wide range if experience and knowledge. Competative pricing. Nothing any bother they take care of everything for you from booking to arrival home. We were pleasantly surpris... See more
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Lucy in the Prestwick Branch gave us First Class service when we went into enquire about Cruises. It is going to be our first cruise and we left feeling excited after booking. We wouldn’t go anywhere... See more
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Company details
Written by the company
Founded in 2009 Thorne Travel is a multi award winning independent travel agency with welcoming branches in Kilwinning Largs and Prestwick Our team of travel experts bring together decades of combined travel industry experience and a genuine passion for helping customers discover the world Our specialists have travelled extensively giving us first hand knowledge of destinations resorts cruise lines and hotels across the globe This allows us to provide honest advice helpful tips and carefully tailored holiday recommendations based on real travel experience Whether you are looking for a relaxing all inclusive beach holiday an exciting city break a luxury cruise honeymoon adventure or a once in a lifetime tailor made tour our team is here to help create the perfect trip We work with more than six hundred trusted travel suppliers allowing us to offer excellent holiday deals great value and the personal touches that make every journey special Thorne Travel is a proud member of ABTA so you can book with confidence knowing your holiday is financially protected Our customers also benefit from twenty four hour support giving reassurance that there is always a real person available should you need help while travelling We are also proud of our commitment to responsible travel and sustainability and always encourage our customers to travel in ways that support local communities and protect destinations for future generations Visit our branches in Kilwinning Largs or Prestwick and speak with our friendly team to start planning your next unforgettable adventure
Contact info
153 Main Street, KA13 6EQ, Kilwinning, United Kingdom
- 0300 373 0800
- enquiries@thornetravel.com
- thornetravel.com
4.8
Excellent
77 reviews
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Rhona
Rhona was just amazing so professional and found us our ideal holiday
6 July 2026
Unprompted review
Reply from Thornetravel
Thank you so much for your lovely review!
We're absolutely delighted to hear that Rhona was able to find your ideal holiday. She is incredibly passionate about helping our customers find the perfect getaway, so your kind words will mean so much to her.
We really appreciate you choosing Thorne Travel, and we hope you have the most amazing time making unforgettable memories. We can't wait to hear all about your holiday when you get back!
Thank you again for your support, and happy travels!
Incredible trip, incredible Travel Agent
We have been regular Thorne Travel customers for a number of years and the staff have always been helpful with any enquiry/request being dealt with quickly with minimal fuss.
Recently we returned from a dream trip travelling across Asia and finishing in the Maldives which was tailored to our specific wishes by Thorne.
What a trip with all of the flight connections and transfers on time and seamless. Despite the recent disruptions with flights alterations were made by Thorne to ensure our trip went ahead as planned.
The highlight was our 3 day cruise in Ha Long Bay that was recommended by Thorne and was the most luxurious and amazing experience in our travels over the years….. incredible!!
We have a lot of travel plans for the years to come and will not be dealing with anyone else but Thorne, cannot recommend them highly enough which we have already done to our family and friends. Visiting the shop is like popping in for a coffee with friends, so welcoming.
All staff are brilliant but must mention Christiane who was a pleasure to deal with, made us laugh and her knowledge is amazing. We cannot praise her enough for her patience and help with everything.
Thank you all and will see you soon.
2 May 2026
Unprompted review
Reply from Thornetravel
Thanks so much for your lovely review.
It was so lovely to catch up with you when you came back and hear all about your amazing adventure. Seeing your photos and listening to your stories is one of the best parts of our job, and so glad your Asia and Maldives trip was everything you'd hoped for and more!
We're so pleased everything ran smoothly, especially with the flight changes before you travelled. We know how important these once-in-a-lifetime holidays are, so we're delighted we could help make sure everything stayed on track.
We're especially happy that the Ha Long Bay cruise lived up to our recommendation. It's such a magical experience, and hearing you describe it as one of the most luxurious and unforgettable experiences you've ever had is exactly why we love what we do.
Christiane genuinely loves helping our customers create unforgettable holidays, and she'll be over the moon to know she made such a difference to your trip (and gave you a few laughs along the way too!
Thank you for trusting us with your travels over the years, for recommending us to your family and friends, and for being such wonderful customers.
I know your next one is all booked up and it looks like another amazing trip of a lifetime. The kettle will be on when you next pop in and you can share more of your holiday adventures!
Bucket List Trip
⭐️⭐️⭐️⭐️⭐️
My husband and I have just returned from our very first cruise, and what an incredible experience it was! We travelled to Alaska and had a two-night stay in Seattle beforehand, which was absolutely amazing and the perfect start to our adventure.
A huge thank you to Lucy at Thorne Travel, Prestwick, who organised everything for us. As first-time cruisers, I was quite anxious and nervous. Although I am well travelled, I had never spent any time on a cruise ship and didn’t know what to expect. Lucy was incredibly knowledgeable, patient, and supportive from the moment we booked. She provided us with all the information we needed and even more, which really helped put my mind at ease in the lead-up to our holiday.
Our Alaskan cruise exceeded every expectation. We were so fortunate to see an incredible amount of wildlife and sea life – more than we could ever have imagined. It truly was a once-in-a-lifetime experience.
I would absolutely use Thorne Travel again and wouldn’t hesitate to recommend them to anyone, especially first-time cruisers. In fact, we’re already excitedly talking about our next adventure – Japan, and we’ll definitely be booking it through Thorn Travel!
Thank you, Lucy, for helping make our first cruise so special. We may not be first-time cruisers anymore, but we are certainly lifelong cruise lovers now!
– Mrs Mariea Whaite & my Tiffany Bag x
30 May 2026
Unprompted review
Reply from Thornetravel
Thank you so much for your lovely review.
We’re delighted to hear that your first cruise exceeded expectations and that you had such an incredible time exploring Alaska and Seattle. It sounds like a truly unforgettable trip, especially with all the amazing wildlife encounters!
Lucy will be thrilled to read your kind words. She takes great pride in making sure every customer feels confident and excited about their holiday, so we're pleased she helped make your first cruise experience so special.
Thank you for choosing Thorne Travel and for recommending us. We can't wait to help you plan your next adventure to Japan!
The Thorne Travel Team xx
Another fab holiday with Thorne Travel
Another fab holiday with Thorne Travel. Wanted something different. Thorne arranged a trip to Prague / Vienna / Budapest and Berlin. Planes trains and automobiles. Great hotels, stunning cities and loads to do and see. Plenty of advice as required from the Thorne staff who take on the more difficult aspects of travel and make sure you have a smooth adventure as opposed to trying to book everything yourself. We look forward to our next adventure through Thorne and chatting to the lovely staff. Thank-you!
31 May 2026
Unprompted review
Reply from Thornetravel
hank you so much for your lovely review!💜
We're delighted to hear you had such a great time exploring Prague, Vienna, Budapest and Berlin. It sounds like an amazing adventure, and we're so pleased we could help put all the pieces together for you.
Multi-centre trips can be a lot to organise, so it's great to hear that having us take care of all the little details helped make everything run smoothly.😎✨
Thank you for trusting us with another holiday. We always enjoy chatting travel with you and helping to plan your next adventure. We can't wait to see where you'll be heading next! ✈️
Great service!
Hi. If our holiday is as good and straight forward as the booking process all will be well.
We have used another local company for about 15 years, however when push came to shove and we had issues with flights, claims etc we felt very let down.
We walked into the Prestwick Branch - never having used this Company and walked out some time later picking up a great deal! We’ve booked an escorted trip (never done this before) if all goes to plan we pay up turn up, everything else done by Thorne.
John and Lucy are quite the double act and very quickly knew what we were looking for! No mean feat! John even knew the cabin! and could tell us about the ship. What more can we ask for.
I’m sure it will all pan out as planned! No worries on that score.
4 May 2026
Unprompted review
Reply from Thornetravel
Thank you so much for your wonderful review.
We're absolutely delighted that your first experience with Thorne Travel was such a positive one. It means a lot that you chose to walk through our door and trust us with your holiday plans. I know it will be amazing for you.
John and Lucy will be over the moon to read your kind words. They really do make a fantastic team, and there's nothing they enjoy more than helping customers find the perfect trip. We're so pleased they were able to find a great deal and make the whole process feel easy and stress-free.
Thank you again for your support and confidence in us. We loved being part of the start of your holiday journey and look forward to helping you right up until departure day. Wishing you lots of excitement as the countdown begins!
Katie was amazing from start to finish…
Katie was amazing from start to finish with booking my holiday. We wanted to do 3 USA destinations but we were unsure on which and Katie has no issues with giving us a few other quotes. Any queries I had Katie was always there on hand to answer them. The location of all 3 hotels were the absolute best we couldn’t ask for anything more. I’d have no hesitations to book with katie again.
21 April 2026
Unprompted review
Reply from Thornetravel
Thanks so much for your lovely review! We’re delighted to hear Katie helped make planning your USA multi-centre trip so easy and stress-free. From finding the perfect destinations to making sure your hotels were in the best locations, it’s fantastic to know everything exceeded expectations.
We’ll be sure to pass your kind words on to Katie, she’ll be absolutely thrilled! We really appreciate you choosing Thorne Travel and we can’t wait to help plan your next adventure. 🌎✈️
Throne travel
Booked a trip to Disney land Paris through throne travel and dealt with Katie. The customer service we received from Katie from start to finish was outstanding. This was our 1st time booking with Throne travel and we will definitely be booking with them again and would also highly recommend them.
7 April 2026
Unprompted review
Reply from Thornetravel
Thank you so much for your lovely review! ✨
We’re absolutely delighted to hear that Katie provided outstanding service from start to finish – she’ll be over the moon with your kind words 😊
It means a lot to us that you chose Thorne Travel for your first booking, and even more that you’ll be back again. Disneyland Paris is such a special trip, so we’re thrilled we could be part of making it happen for you 🎢✨
Thank you as well for recommending us, it truly makes all the difference. We can’t wait to help you plan your next adventure! 🌍✈️
A dream from the beginning
The quality of customer service and friendly staff made my holiday a dream right from the start. Having actual people to talk to who have so much experience just makes the whole process of booking a holiday easier! It will definitely be the only way I book a holiday from now on. Team Thorne Travel is the way to go!
10 March 2026
Unprompted review
Reply from Thornetravel
Thank you so much for such a lovely review 💛
We’re absolutely delighted to hear that your holiday felt like a dream from the very beginning – that’s exactly what we aim for! Knowing that our team’s experience and personal service made the whole process easier means the world to us.
There really is something special about having real people to chat things through with (and we do love a holiday chat! ✈️), so it’s amazing to hear that stood out to you.
We truly appreciate your kind words and your loyalty. “Team Thorne Travel is the way to go” might just be our new favourite line! 😄
We can’t wait to help you plan your next adventure 🌍✨
Lucy did a great job for us
Lucy did a great job for us. She listened to what we were looking for , sourced a cruise that suited us and booked everything without any problems
5 March 2026
Unprompted review
Reply from Thornetravel
Thank you so much for your kind review. We are really pleased to hear that Lucy was able to help you find the right cruise and make the whole booking process smooth and straightforward.
Lucy always takes the time to understand exactly what our customers are looking for when planning a holiday, whether that is a cruise, beach escape or tailor made trip. Being able to match the right itinerary and cruise line to each customer is something she really enjoys and she will be delighted to know you were happy with the service she provided.
At Thorne Travel we pride ourselves on making holiday planning easy and stress free, from the initial enquiry through to confirming all the details of your cruise booking.
Thank you again for choosing to book your cruise with Thorne Travel. We hope you have a fantastic time and we would be delighted to help you plan your next holiday whenever you are ready. Thanks shona
Pleasant and easy…
Booked a holiday with Lucy at Thorne Travel in Prestwick.
The whole experience from start to finish was a pleasure, from choosing where and when to getting all the documentation done.
I will definitely book with Thorne Travel again
13 March 2026
Unprompted review
Reply from Thornetravel
Thank you so much for your lovely review. We’re really pleased to hear that you had such a pleasant and easy experience booking your holiday with Lucy in our Prestwick shop.
Lucy will be delighted to hear your kind words. She always takes great care in helping customers find the right holiday and making sure everything is organised smoothly from the first chat right through to the final documents.
It means a lot to us that you chose Thorne Travel and we’re so glad you enjoyed the experience. We’ll look forward to helping you plan the next trip whenever you’re ready for another getaway.
Thorne Travel are an amazing travel…
Thorne Travel are an amazing travel agents! Our experience booking our trip to Disneyland Paris was flawless.
Katie Roy handled our booking and we appreciate all the help and effort she put into making sure our trip was top notch.
From making sure airport special assistance was added on for our autistic daughter to rebooking our holiday when we had to reschedule due to an injury,nothing was too much bother and she was happy to help.
We will be sure to pop in to Thorne Travel when the time comes to book our next adventure.
5 March 2026
Unprompted review
Reply from Thornetravel
Thank you so much for your lovely review. It really means a lot to us that you took the time to share your experience.
We are so pleased to hear you had such a great trip to Disneyland Paris and that Katie was able to help make everything run smoothly for you. She genuinely cares about making sure every detail is taken care of, and I know she will be delighted to hear how much you appreciated her help, especially arranging the airport assistance for your daughter and supporting you when you needed to reschedule due to the injury.
Disneyland Paris is actually one of Katie’s favourite places and she has visited several times herself, so she absolutely loves helping families plan their trips there and sharing her own tips and advice.
Thank you again for your kind words and for choosing to book with Thorne Travel. We would be absolutely delighted to help you plan your next adventure whenever the time comes.
Straight forward and easy
3 March 2026
Unprompted review
Reply from Thornetravel
Thank you for taking the time to leave us a review. We're really pleased to hear that you found everything straightforward and easy when booking with us.
Thanks again for choosing Thorne Travel. ✈️🌍
James and the team in at Thorne are…
James and the team in at Thorne are excellent to work with, reasonable prices and able to assist with most all travel requirements
Highly recommended
6 March 2026
Unprompted review
Reply from Thornetravel
Thank you so much for taking the time to leave such a lovely review.
James and the whole team will be really pleased to read this. We always try to make the booking process as easy and helpful as possible, so it’s great to hear that came across during your experience with us.
We truly appreciate the recommendation and look forward to helping you plan many more trips in the future! 🌍✈️
Super friendly staff and very…
Super friendly staff and very accommodating, Katie did a great job organise a special holiday for myself and my partners joint birthday. Looking forward to it!
5 March 2026
Unprompted review
Reply from Thornetravel
Thank you so much for your lovely review!
We’re delighted to hear you found the team friendly and helpful. Katie will be especially pleased to know she helped organise such a special trip for your joint birthday, what a fantastic way to celebrate!
We really appreciate you choosing Thorne Travel, and we’re excited for you both. We hope you have an amazing time and can’t wait to hear all about it when you return! ✈️🌍
Excellent friendly service
Excellent friendly service from Katie. Booked a lovely holiday to Lanzarote for us. Everything done for us including check-in, boarding passes, transfer and hotel vouchers all included. Thank you Katie. Highly recommend Thorne Travel!
22 January 2026
Unprompted review
Reply from Thornetravel
Thank you so much for your lovely review!
We’re really pleased to hear you had such a great experience with Katie. She’ll be delighted to know she helped find the perfect Lanzarote holiday for you and that everything was taken care of to make the trip nice and easy.
That’s exactly what we aim to do, handle all the little details so you can simply look forward to your holiday.
Thank you again for the recommendation, and we hope you have a fantastic time in Lanzarote! ☀️✈️
Fantastic friendly staff
Fantastic friendly staff. Wide range if experience and knowledge. Competative pricing. Nothing any bother they take care of everything for you from booking to arrival home. We were pleasantly surprised to receive welcome home postcard. Normally we have follow up phone call to check everything went well on holiday.
18 January 2026
Unprompted review
Reply from Thornetravel
Thank you so much for such a thoughtful review.
We’re delighted to hear you’ve had such positive experiences with the team. Our goal is always to make booking and travelling as smooth and stress-free as possible, so it’s lovely to hear you feel well looked after from the moment you book right through to when you arrive home.
We’re also really pleased you liked the welcome home postcard, it’s a small touch but something we love doing for our customers.
Thank you again for your kind words and continued support. We look forward to helping you plan your next holiday! ✈️🌍
A Proper Family Travel Agent
There are times that you can spend hours trawling through comparison sites looking for a holiday....... Or you could go traditional and turn to experts who have been organising holidays for people for years.
A good friend is related by marriage to David Anton and he has often said what good deals he garnered for him and his family. Now, I worked in the travel industry for 30 years as a pilot for Airtours, MyTravel and Thomas Cook so have always been able to get a decent deal through work. Now happily retired, I am like many - looking for a good service and a deal.
The Lad wanted to go to Bangkok over Christmas and I approached David for suggestions. He came up with good suggestions for hotels where Tom wanted to be with flights spot on the dates he needed to travel at a very good price.
Communications throughout were excellent with travel permits all sorted out.
I am now researching a trip for the wife to Malta in spring for one of Tom's concerts.
As Fred said...... Book Early ;-)
29 December 2025
Unprompted review
Reply from Thornetravel
Thank you so much for your kind words. It really means a great deal to us, especially coming from someone with such extensive experience in the travel industry, and know how busy everyone is.
David is so pleased you and Tom were happy with the Bangkok arrangements, from the flights and hotel suggestions to keeping everything running smoothly throughout.
I know David is helping you plan for Malta in the spring and is looking forward to finding the right one for you and your wife.
Thank you again for choosing us and for taking the time to leave such a thoughtful review.
I would have loved to give Thorne travel 5 stars but...
I would love to give Thorne travel 5 stars but I have to be honest. To its absolute credit, the planning and attention to detail was excellent. Our agent Katie did a lot of work on our behalf and arranged exactly what we wanted from our trip. We were so pleased that we actually booked again with them for another trip next year - BUT - We had a potential disaster while in NY and found it necessary to ring the promised 24 hour Thorne Travel helpline only to find that it just rang and rang, WhatsApp etc contact was not responded to either. We had to live off our wits to sort out the problem we encountered and thankfully resolved it ourselves. It would have been far less stressful if their helpline was answered, we did feel totally abandoned by them at the time. I do hope they sort this out by the time our next trip happens, but we will feel less confident about ringing them if we need support in the future. Sorry Thorne Travel, I have to say it as it is.
28 November 2025
Unprompted review
Reply from Thornetravel
Thank you for your honest review and I’m truly sorry that when you needed us in New York, we weren’t available to support you. I completely understand how stressful that situation must have been, and I’m very sorry you were left feeling let down.
At the time, we experienced an unexpected network issue which prevented us from receiving incoming calls, including those regarding your late taxi. This has since been fully addressed, and we now have additional fallback measures in place to ensure our out-of-hours support is always accessible.
Thank you for your kind words about the planning of your trip and for recognising Katie’s efforts I have passed this on to her. We are incredibly grateful that you’ve chosen to book with us again, and we’re committed to restoring your confidence moving forward.
Thank you again for taking the time to share your experience.
Kind regards,
Shona
Always receive excellent service from…
Always receive excellent service from the staff in Largs office. All our travel requirements met from booking through to receiving travel documents. Well done!!
8 December 2025
Unprompted review
Reply from Thornetravel
Thank you so much for the lovely feedback! 💙 We’re delighted to hear the Largs team always look after you so well, from booking right through to your travel documents. We’ll be sure to pass on your kind words, they’ll really appreciate it. ✈️✨
Brilliant company
Brilliant company. They work tirelessly, going above and beyond,to get satisfaction for your holiday experience. Have used other agents before but would not go by Thorne for the personal touch.
You are made to feel very special.
14 December 2025
Unprompted review
Reply from Thornetravel
Thank you so much for your kind words! 💙 We’re absolutely delighted to hear how valued and well looked after you felt, that personal touch is exactly what we aim for. It means a lot to know you’ve chosen to book with us, and we can’t wait to help plan your next holiday adventure! ✨✈️
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