Thonk Reviews 127

Needed some help to track my shipment to Canada, Owen responded quickly and with the perfect answer. This is not the first time I've ordered from Thonk and certainly not the last.

Great products, service and helpful staff! Highly recommended!

I’ve used Thonk numerous times now and on every occasion I’ve had extremely helpful and knowledgeable service. Nothing is too much of a hassle for them. Thank you very much.

Always a pleasant experience to order kits and gear from Thonk! Will even sent me out some replacement LEDs with an order for a few that I improperly installed on my prior order. Support is super helpful, and I'd order from them Anytime!

Love dealing with Thonk. Multiple return customer. Customer service is top notch and any problems or inquiries I've ever had have always been received and managed. *chefs kiss

Excellent communication and support, very nice people! (On top of great products of course)

sent an inquiry email on a part being available. This resulted in a couple back and forth emails that resulted in a positive outcome.

A comprehensive range of products, special offers, different delivery options, excellent customer service...
My experience as a THONK customer has been brilliant!

very prompt service. i definatley thonk i will be using their sevice a lot in the future. thonks guys.

Spot on service! Fast delivery! Questions answered promptly. I made a mistake in my last order. Thonk sorted my problem out quickly and the parts arrived this morning. I wish other companies were so easy to deal with.

I've ordered multiple times in the past. Always had a great experience with them.
Had to contact support for my last order to add a missing few things and they were nice, quick and helpful.

The service was excellent, the delivery was quick, and the questions were answered quickly. It was a real pleasure

Incredibly helpful and patient with my questions, generous and friendly people. Speedy delivery too! A great experience overall, thumbs up from me 👍😊

I ordered a part for a PCB I was designing, but I couldn't find an appropriate footprint online, so I emailed support, and they were very helpful and friendly.

Great communication, resolved my issue promptly.

Really fast shipping and quick and efficient email responses to a few questions I had.
Equipment ordered 5star!

Thonk is a great shop and their support is amazing. I had a package stuck in customs with FedEx, and I emailed them (after hours) and got a reply and resolution within 30 minutes. They rule.

Excellent customer support experience from Thonk today! I decided to cancel an order after having second thoughts about having enough time to appreciate it. Owen got back to me next working day and refunded the full amount, despite taking a hit on charges. I've bought kits in the past with Thonk & have always had a great experience, thank you!

I've been using Thonk for many years now and they are my go-to vendor for complete synth DIY kits and components alike. The website is great, the staff/support are friendly and helpful and the service is excellent too. On my most recent order, I accidently ordered the wrong potentiometers, but after reaching out to their support, they were able to correct the error before packing and shipping the order. No hassle or nonsense, just quality service.

As another review already mentioned, we are blessed to have such an awesome company here in the UK for synth DIY.