Thomas Rug Cleaning Reviews 

2
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TrustScore 4 out of 5

3.8

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Company details

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Thomas Rug Cleaning began in the Los Angeles area in 1920 and has grown into one of Southern California’s longest-established rug care businesses. With a history rooted in traditional craftsmanship and decades of experience, the company approaches each rug with an appreciation for its individual character and construction. Over the years it has become known locally for its comprehensive handling of a wide variety of rugs and for serving both everyday and more specialized needs. The services offered cover professional cleaning for many rug types, including antique and contemporary oriental rugs, Navajo and American hooked designs. In addition to cleaning, the team provides repair and restoration work, stretching, and can assist with new rug offerings and protective padding. Pick-up and delivery support is available, aiming to make the process convenient for customers. Before any work begins, rugs are carefully evaluated to understand their material, condition, and specific care requirements. Cleaning methods are selected to suit the rug’s fiber and weave, and attention is given to removing embedded dirt, treating stains, and helping preserve color and texture without harsh chemicals. Repairs and finishing touches are carried out with respect for the rug’s original design and integrity. Across its services, Thomas Rug Cleaning emphasizes thoughtful communication and conscientious handling of each piece. Many clients appreciate the company’s steady approach built on long experience, with attention to detail and a sense of respect for both everyday and heirloom rugs.


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3.8

Great

TrustScore 4 out of 5

2 reviews

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3.8

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(2)

2 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service all around

Excellent service all around. The staff was friendly, knowledgeable, and very careful with my rugs. They explained the process in detail and made sure I was comfortable with everything. The final result exceeded my expectations.Highly recommend their service!

9 April 2026
Unprompted review
Thomas Rug Cleaning logo

Reply from Thomas Rug Cleaning

Thank you so much for your kind words and thoughtful review! We’re thrilled to hear that you had such a positive experience with our team. We’re especially happy to know the final result exceeded your expectations. Your recommendation truly means a lot to us, and we look forward to serving you again in the future!

Rated 5 out of 5 stars

I recently had my rugs cleaned and I’m…

I recently had my rugs cleaned and I’m honestly really happy with the experience. From the first conversation, the team was professional, patient, and clearly knowledgeable about different types of rugs and what they need.

They took the time to explain the process, handled everything carefully, and the results truly exceeded my expectations. My rugs look refreshed, colors are brighter, and even some old stains I thought were permanent are gone.

What I appreciated most was the care and attention to detail, it didn’t feel like a rushed service. I’d definitely recommend them to anyone looking for reliable and high-quality rug cleaning.

17 April 2026
Unprompted review
Thomas Rug Cleaning logo

Reply from Thomas Rug Cleaning

Thank you so much for your kind words and for taking the time to share your experience! We’re thrilled to hear that you’re happy with the results and that your rugs look refreshed and vibrant again.

Our team takes great pride in treating every rug with the care and attention it deserves, so it means a lot to know that our efforts made a difference. We’re especially glad we could help restore those stubborn stains!

Your recommendation truly means a lot to us. If you ever need our services again, we’ll be more than happy to assist. 😊

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