This Month's Craft Reviews 87

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Considering 50 reviews, reviewers had a great experience with this company. Customers consistently praise the quality of the products and the clear, easy-to-follow instructions provided in the craft kits. Many people appreciate that the subscription boxes include everything needed for each project, making it convenient to try new crafts. Reviewers also highlight the enjoyable and relaxing nature of the activities, often recommending them for stress relief or discovering new hobbies. However, some people were dissatisfied with the customer service, citing issues with unhelpful responses, repeated explanations, or a lack of follow-through on promises. A few customers also mentioned receiving faulty kits, missing pieces, or incorrect boxes, and in some instances, instructions were not in English or were damaged.

What people talk about most

Product

Clients share positive opinions on product quality. Many reviewers praise the high-quality materials and... See more

Instructions

Reviewers mention positive feedback about instructions. Many customers appreciate the clear, easy-to-follow,... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers are impressed with the... See more

Customer service

Users describe ambiguous interactions with customer service. Many customers praise the fast, friendly, and... See more

Subscription

Consumers find the subscription service to be a positive experience. Many express delight in receiving... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I initially tried out this company to see if it would help during the winter doldrums. I interacted with the company via email and they were lovely. I tried 2 boxes and then decided to cancel the subs... See more

Company replied

Rated 4 out of 5 stars

I have enjoyed each months new craft. I have loved learning new crafts each month and since it’s a complete project it’s cheaper for me to do them then to buy all the stuff to try it. Would definite... See more

Company replied

Rated 4 out of 5 stars

Boxes are fun and come with really nice supplies. Shipping is fast. I do think there is some room for improvement; directions could be clearer and I have found some errors but nothing major. It is fun... See more

Company replied

Rated 4 out of 5 stars

I received my monthly subscription early in the month, but haven't explored it thoroughly. However, I'm excited to learn how to make hot sauce. My roommate loves hot sauce, so this will be a project f... See more

Company replied


Company details

  1. Hobby Store

Written by the company

This Month's Craft — your monthly chance to explore new hobbies, relax, and express yourself with fun, creative projects.


Contact info

3.9

Great

TrustScore 4 out of 5

87 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

very good quality

very good quality materials and easy to follow instructions. overall a great company.

30 May 2025
Unprompted review
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Reply from This Month's Craft

Hello Breezy! Thanks a ton for the kind words!

We're proud to offer high-quality materials and simple, clear instructions.

So glad you’re enjoying your experience with us! 🧶

Rated 5 out of 5 stars

I love getting a new craft in the mail…

I love getting a new craft in the mail every month! I get to try something I never would normally grab!

30 May 2025
Unprompted review
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Reply from This Month's Craft

Hey Jenni! We’re thrilled that you’re loving the monthly surprise! 🎁

It’s such a joy to help you explore new crafts you might not have chosen otherwise.

Happy crafting!

Rated 5 out of 5 stars

Great Experience - Highly Recommend

I have loved my experience with This Month's Craft! One of my friends found it originally and we get together each month to do our crafts together. I love that they include everything you need for a craft (minus maybe a cup of water of course!) so I don't have to worry about having anything unusual on hand. They also have fantastic customer service! One of my boxes was damaged after it arrived during a rainstorm. They responded so quickly and were able to send me a replacement. I highly recommend for anyone looking to explore different crafts!

30 May 2025
Unprompted review
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Reply from This Month's Craft

Hello Katrina! This made our day—thank you! 💛

We absolutely love that you and your friend craft together each month, and we’re so glad our team could quickly make things right with your rain-soaked box.

We appreciate the recommendation and hope you keep discovering new favorites!

Rated 5 out of 5 stars

This Month's Craft kits are quality…at an affordable price.

This Month's Craft kits are quality products full of information about the craft, its history and instructions on how to do it. Let TMC teach you new and exciting hobbies for hours of entertainment.

8 May 2025
Unprompted review
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Reply from This Month's Craft

Dear Sandy! We’re so grateful for your thoughtful review!

It's wonderful to hear that the added context and history are making the kits even more enjoyable.

Here's to many more exciting hobbies ahead! 🎨

Rated 5 out of 5 stars

I love getting my craft boxes

I love getting my craft boxes each month. They are fabulous some I have not had the opportunity yet to complete just because I’m so busy, but I am so excited as are my nieces that all get to enjoy.

30 May 2025
Unprompted review
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Reply from This Month's Craft

Hey there, Chris! Thank you so much!

We completely understand how busy life can get, but we're thrilled to hear how excited you and your nieces are about the kits 💕

They’ll be waiting when you're ready!

Rated 5 out of 5 stars

These boxes are so much fun

These boxes are so much fun, and the quality of the materials is amazing. Can’t wait for more!

30 May 2025
Unprompted review
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Reply from This Month's Craft

Hey Beth! We’re so happy you’re loving the boxes and that the quality is shining through! ✂️

Thanks for the enthusiasm—we can’t wait to send more your way!

Rated 4 out of 5 stars

Boxes are fun and come with really nice…

Boxes are fun and come with really nice supplies. Shipping is fast. I do think there is some room for improvement; directions could be clearer and I have found some errors but nothing major. It is fun to try new things without investing too much money.

30 May 2025
Unprompted review
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Reply from This Month's Craft

Dear Destinie! Thank you for your honest and helpful feedback!

We're so glad you’ve been enjoying the variety and quality of the supplies, and we love that you're exploring new crafts without a big investment 🎨

We’re always working to improve, so we appreciate your note about the instructions—we’ll keep striving to make each project even easier to follow.

Happy crafting!

Rated 5 out of 5 stars

Easy to work with and receive awesome…

Easy to work with and receive awesome crafts

12 May 2025
Unprompted review
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Reply from This Month's Craft

Dear Linda! Thanks a bunch!

We’re glad the process has been smooth and that you're enjoying the crafts.

There’s more fun headed your way soon! 😊

Rated 4 out of 5 stars

Excited for hot sauce

I received my monthly subscription early in the month, but haven't explored it thoroughly. However, I'm excited to learn how to make hot sauce. My roommate loves hot sauce, so this will be a project for both of us. The one star that was taken off was because the apple cider vinegar leaked and everything, including the instruction booklet, was wet when I got it.

15 May 2025
Unprompted review
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Reply from This Month's Craft

Hey Tami! Thanks so much for your review!

We’re excited for you and your roommate to dive into the hot sauce project—it’s a fun one 🔥 We’re really sorry to hear about the vinegar leak and the wet booklet, though.

That’s definitely not how we want your unboxing experience to go.

Please feel free to reach out to our team so we can make it right!

Rated 5 out of 5 stars

Fantastically Great!

I am writing to tell you I received my two craft boxes today and I absolutely love them!

I cannot believe how fantastic they are and all the quality items for the craft that are included in the box.

I cannot wait to get started on my new journeys and for my next two boxes to arrive!

Thank you,
Kari Moore

25 April 2025
Unprompted review
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Reply from This Month's Craft

Hey there, Kari! Thank you so much for your wonderful message! 🌟 We’re absolutely thrilled to hear how much you loved your boxes and that you’re excited to start your new crafting adventures.

It means the world to us to know that the quality and care we put into every box made such a great first impression. We can’t wait to continue this creative journey with you — your next two boxes are on their way to bringing even more inspiration and joy! 💜

Happy crafting!

Rated 1 out of 5 stars

I don’t recommend

Upon opening the box, I was met with considerable disappointment regarding its contents. I had placed my order based on the assurances provided on their website, which included a "money back guarantee" and "easy and free returns." However, when I attempted to reach out via phone, there was no response. In my email inquiry regarding a return label and refund, Stanley informed me that "we're not currently processing returns at this time" and offered a 20% discount on my next purchase instead. I had clearly and courteously requested a refund. Why is it that the website does not explicitly state, "we're not currently processing returns at this time" and that refunds are not issued?

14 March 2025
Unprompted review
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Reply from This Month's Craft

Hey there, Brandee. We’re truly sorry for the disappointment and frustration you’ve experienced with your order and our return process. We understand how important it is to have clear and transparent policies, and we regret that our communication did not meet your expectations.

We appreciate your feedback regarding the information on our website and will review how we present our return policy to ensure it is as clear as possible. Our goal is always to provide a positive experience, and we sincerely apologize for any confusion.

That was not the response that you should have gotten, and we are already reviewing our processes.

We'll reach out again and we will do our best to assist you further.

Thank you for bringing this to our attention—we truly value your support and feedback.

Rated 1 out of 5 stars

Do not subscribe

Do not subscribe! I was excited about the idea of getting everything I needed in one box to do a different craft each month. Unfortunately the crafts they have sent are extremely cheap. I have found the same kits on Temu for 1/2 or even less than 1/2 the price. When I contacted them (over and over) via email , I got no response . I did get some text messages but they didn’t identify themselves, so I thought it was spam. When I finally realized it was the company, they told me I couldn’t return because I had opened the box. This is not an American company. No value or integrity. Just looking to make a quick buck! Sad! Very sad!

2 March 2025
Unprompted review
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Reply from This Month's Craft

We’re truly sorry to hear that your experience has been so disappointing. That’s certainly not the standard we strive for. Please reach out to us directly on Facebook messages with your order details, and we’ll do our best to resolve this situation for you as quickly as possible. We value your feedback and want to make things right. Thank you for your patience.

Rated 1 out of 5 stars

Company guarantee is worthless

I received 2 boxes. The first month was a cheap carving knife and a few blocks of basswood. I was unimpressed but the second box was some cheap cardboard coffee shop doll house. It was around $40 and the items were worth probably $3. I asked for a refund and customer service offered me 40% off my next box. After I informed them I had cancelled my subscription and wanted a full refund they stopped replying. It's been at least 10 days and I've sent 3 emails asking for a refund and how I can return their "craft". Also the company charged me each time and then the boxes were sent about 2-3 weeks late because of "supply chain issues. Just another sign this company doesn't have a clue what they are doing.

This company is a scam that does not honor their warranty. Customer service doesn't respond except automated emails.

12 February 2025
Unprompted review
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Reply from This Month's Craft

We sincerely apologize for the frustration you've experienced. The quickest way for us to respond is through Facebook messages. Please reach out to us there with your order details, and we’ll make sure to get this sorted for you as soon as possible. We truly appreciate your patience and understanding.

Rated 1 out of 5 stars

Customer service is awful

Customer service is awful. Attempted return and a month later they still haven't allowed it and are now claiming that it's past 30 days.

3 February 2025
Unprompted review
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Reply from This Month's Craft

We understand your frustration. If it’s been more than 30 days since your initial request, we’re unable to process a return. However, if you can provide us with the date and time when you first reached out, we’d be happy to issue a refund. Please contact us directly, and we’ll resolve this for you.

Rated 5 out of 5 stars

I received everything I needed

I received everything I needed! I’m excited for my next shipment

8 January 2025
Unprompted review
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Reply from This Month's Craft

That’s awesome! So glad you have everything you need—hope you love your next shipment just as much! 😊🎉

Rated 1 out of 5 stars

Not worth the money, terrible customer service!

I wanted to love this subscription service. I purchased it as a gift for my husband. The first box was the bird carving, which was great! The next box was a miniature coffee shop that can easily be purchased on Amazon for $25, not $40. The next was a wooden bird house you can get for $10. Or for free at Lowe’s on a crafts day. It looked like a kids craft. Where’s the leather working? The make your own hot sauce kits they advertised? Who wants a tiny birdhouse for $40? I’ve tried to contact customer service via email and phone. No luck! I need them to exchange these dinky boxes for one with some substance, or at least refund me!

26 February 2025
Unprompted review
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Reply from This Month's Craft

Sorry to hear you're not satisfied with the subscription. We aim to offer a variety of unique projects but understand your concerns about the value.

For a quicker response, please message us on Facebook—we’d love to make things right, whether through an exchange or a refund. We appreciate your feedback and want to improve your experience.

Rated 1 out of 5 stars

Worst costumer service

Never received my package because of UPS, I let costumer service know and they told me to take it up with UPS. UPS told me they wouldn't take up my claim even though it was before the claim expired, I let this months craft know about it and they did nothing about it, I deleted my subscription and they keep sending me condescending emails.

18 February 2025
Unprompted review
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Reply from This Month's Craft

Hello there! We’re truly sorry for the frustration and disappointment you’ve experienced. This is absolutely not the level of service we want to provide, and we completely understand how upsetting this situation must have been for you.

While UPS handles lost package claims, we should have done more to support you through the process, and we sincerely apologize if our responses felt unhelpful or dismissive.

That was never our intention. We also regret that our emails came across as condescending—that’s not how we want to communicate with our customers, and we truly appreciate you bringing this to our attention.

We’ve already requested your information so we can reach out and take care of this for you.

Please know that we are committed to making this right, and we truly appreciate your patience. 💕

Rated 1 out of 5 stars

Terrible customer service

Terrible customer service. Received a duplicate box back in December. Emailed about it and got a reply that my next box will be discounted or I could get a refund and send it back. I opted for the discount. Never got that and never heard back from "customer service". Horrible experience, now I'm trying to get my subscription cancelled so we'll see if they email me back.

21 February 2025
Unprompted review
This Month's Craft logo

Reply from This Month's Craft

Dear Krystal! We sincerely apologize for the frustration and inconvenience you’ve experienced. This is not the experience we want for our customers, and we completely understand how disappointing it must have been to deal with this issue for so long.

I want to personally assure you that we'll prioritize your request and take care of this for you. We also want to deeply apologize for the lack of follow-up regarding your discount—this was absolutely an oversight on our part, and we regret that you had to chase it down.

Your subscription has now been canceled, and you won’t receive any further charges. If there’s anything else we can do to make things right, please don’t hesitate to reach out.

We truly appreciate your patience, and we’re very sorry for the experience you had. 💕

Rated 1 out of 5 stars

I shouldn't have ever ordered

I shouldn't have ever ordered! I got sucked in. I saw the ad, I got the subscription, and the first box came. I was disappointed but my mom loved the yarn and one of the patterns so I kept the box. I am a knitter and was not too happy to receive a craft that I already do. The items inside weren't as nice as the pictures other people posted. There also wasn't much in the box, only 3 skeins of yarn, a small amount of stuffing, plastic eyes, a cheap crochet hook and some wooden knitting needles. I was going to cancel my subscription but didn't get to it until after the next box was paid for. I got the 2nd box on February 18th. The first box was a treasure trove compared to the second box! A cheap diamond painting!! They advertise you will get everything you need to make the craft! What a load of bull!! There weren't even little baggies to put the diamonds in, or sealer for when the project was done. I paid almost $40 for a $2.99 diamond painting kit!! What a joke!! I have asked for a refund every day since then but still haven't heard back. I will keep emailing until someone responds, but I don't have much hope! What a scam!!

18 February 2025
Unprompted review
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Reply from This Month's Craft

Hey there, Rebeckah! We're truly sorry for the frustration and disappointment you’ve experienced.

This is absolutely not the experience we want for our customers, and we sincerely regret that our boxes did not meet your expectations.

We completely understand how upsetting this must have been, and we want to make things right.

I want to assure you that we have already responded to your request and issued your refund. You should see the refund processed soon, but if you have any concerns at all, please don’t hesitate to reach out. We deeply regret any delay in getting back to you and truly appreciate your patience.

Your feedback is incredibly important to us, and we’re always working to improve. We’re truly sorry that we let you down, and we appreciate you giving us a try.

If there’s anything else we can do for you, please don’t hesitate to reach out. 💕

Rated 2 out of 5 stars

Xmas Present for Crafty Mom

Bought a subscription for my mother as a Xmas present. She thought it would be cool to “discover new things to craft”.

She called me yesterday disappointedly saying I should cancel it, that it’s just not worth the money. She said the contents of the boxes could be purchased at Hobby Lobby (Her favorite store) for less than $10. And that one of the crafts was just silly. Something with little sticker gems.

She called it the “Crap Box”. Her words, not mine.

Anyway, we decided to cancel. The descriptions/images/etc. on the website make this product seem much better quality and challenging than what you get in reality.

My recommendation is if you’re getting this for someone or yourself they should be a beginner/novice crafter. And even then, an afternoon at Hobby Lobby or another craft store will give you way more inspiration and bang for your buck.

17 February 2025
Unprompted review
This Month's Craft logo

Reply from This Month's Craft

Hello Robert! We’re truly sorry to hear that your mother’s experience didn’t match expectations.

Our goal is always to provide a fun and inspiring crafting experience, and we hate to hear that she was disappointed. We appreciate the honest feedback and will take it into account as we continue to improve our boxes.

We’d love the chance to make this right—please reach out to us privately, and we’d be happy to discuss a resolution.

Thank you for giving us a try! 💜

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