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THIScar Reviews 337

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 203 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the staff for being knowledgeable, patient, and going above and beyond to ensure they found what they were looking for, without feeling rushed or pressured. The service is frequently described as smooth, stress-free, and efficient, with many appreciating the quick and easy process of selling their cars. Reviewers often received fair and reasonable offers for their vehicles, sometimes even higher than expected or from competitors, making the overall value for money excellent. However, some people were dissatisfied with the experience, mentioning issues with loan settlements and a perceived lack of competence in resolving these matters.

What people talk about most

Staff

People report positive experiences with staff, consistently describing them as helpful, friendly, and... See more

Service

Customers had positive experiences with service, often highlighting the helpfulness and friendliness of... See more

User experience

Reviewers mention positive feedback about user experience, with many describing the process as easy, simple,... See more

Price

Customers consistently note positive experiences with price, often receiving fair and reasonable offers for... See more

Value for money

Consumers find value for money to be positive, with many reviewers reporting fair and reasonable offers for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We sold our 2001 Xterra here and the experience was great. THIScar gave us a much better offer than other places and the staff, Ben and Genesis, were super helpful and professional. I was concerned be... See more

Company replied

Rated 5 out of 5 stars

I had an amazing experience at THIScar! Parker, Temo & Tasha made the whole process so smooth and stress-free. They were knowledgeable, patient, and truly went above and beyond to make sure I found ex... See more

Company replied

Rated 5 out of 5 stars

Fast, competitive and easy transaction. Great experience. They were one of 4 Kelly Bluebook dealers to give an instant cash offer for my car. They offered an interim buying price online that was $1000... See more

Company replied

Rated 5 out of 5 stars

Absolutely 5 stars !!! Best price offer so far, employees are super helpful and friendly, love their attitude, best services ever, highly recommend friends and family to come here and looking forward... See more


Company details

  1. Car Dealer

Written by the company

THIScar is a modern, fixed price, pre-owned vehicle dealership that obsesses over removing the tension and anxiety typically associated with buying or selling a vehicle. No old school dealership practices here, just upfront, honest and transparent pricing on every one of our quality inspected vehicles. We sell cars locally as well as globally. We have thousands of satisfied customers all over the globe and we would love the opportunity to help you buy or sell your next vehicle as well. THIScar is committed to eliminating the stress of the automotive transaction by focusing on customer satisfaction and providing a seamless, trustworthy platform for acquiring or parting with vehicles in Texas and beyond. Visit us at thiscar.com and see what we're all about! Welcome to THIScar! For Buyers: • Online Shopping: Browse and purchase a wide selection of quality used vehicles from the comfort of home. • Upfront Pricing: Benefit from fair, no-haggle pricing clearly displayed on every vehicle. • Quality Assurance: Every vehicle undergoes rigorous, multi-point inspections for mechanical and cosmetic quality. • Financing: Access streamlined online applications for instant pre-approval for auto loans with competitive terms. • 30-Day Exchange: If the car isn't a perfect fit, you can exchange it for another vehicle from our inventory. • Transparency: Detailed history reports are provided for every car. For Sellers: • Fast Cash Offers: Get a competitive offer for your car within minutes using market-driven data. • Any Car Accepted: We buy all years, makes and models. We do not buy vehicles that cannot be driven under their own power. • Convenient Buying Centers: Located throughout the greater Houston area, THIScar staffs our buying centers with professional auto appraisers who buy cars for a living. No pressure and no games. Just fair market values. • Hassle-Free Process: Enjoy a simple, stress-free selling experience with quick payments and no hidden fees.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

337 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 22% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Richard was absolute legend

Richard was absolute legend. Very straight forward and kept his word on the offer. Will deal with him again.

10 February 2026
THIScar logo

Reply from THIScar

Thank you for the trust & business!

Rated 4 out of 5 stars

SRO_Review

Appraisal went well.
Negotiations went well.
Financials went well.
Overall a pleasant experience.

11 February 2026
THIScar logo

Reply from THIScar

We appreciate your honest review!

Rated 5 out of 5 stars

Excellent experience

The process worked exactly as it was described on the website. The personnel in the sugarland office were professional, efficient and kind. The price paid for our vehicle was greater than expected.

10 February 2026
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Reply from THIScar

We appreciate your kind feedback!

Rated 5 out of 5 stars

The team was very professional and…

The team was very professional and straightforward. It was a hassle-free experience, and the amount offered for my car was very fair. The entire experience was quick and I recommend THIScar to anyone that is ready to sell their car.

2 February 2026
THIScar logo

Reply from THIScar

Thank you for your feedback! We appreciate you taking the time to share your thoughts and experiences with us. Your input is valuable as we continually strive to improve our services.

Rated 5 out of 5 stars

Painless transaction

Painless transaction. Best offers when it came time to selling our used vehicle. Responsive personnel. Friendly.

31 January 2026
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Reply from THIScar

We appreciate your review!

Rated 5 out of 5 stars

Fast

Fast, competitive and easy transaction. Great experience. They were one of 4 Kelly Bluebook dealers to give an instant cash offer for my car. They offered an interim buying price online that was $1000 above the others. After physically inspecting the car, they reduced the amount by $ 500 which was still $500 more than the others. Received a check immediately and was done in about 1 hour. Would recommend them.

31 January 2026
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Reply from THIScar

We appreciate your trust and business!

Rated 5 out of 5 stars

These cats were great to deal with

These cats were great to deal with. No bs. Brought my caddie in and they gave such a fair price I sold them my F 150 as well. No games just checks. Thanks to this team.

31 January 2026
THIScar logo

Reply from THIScar

Thank you for your trust, see you next time!

Rated 4 out of 5 stars

Quick and easy process

Quick and easy process. Wasn't exactly the number we were hoping for but Ben got us the best offer capable and that's all we could ask for!

31 January 2026
THIScar logo

Reply from THIScar

We appreciate your honest review!

Rated 5 out of 5 stars

Awesome staff and incredible service

The staff was friendly and worked quickly to get my car appraised. They also negotiated with me, so I could get the best value for my car. I would definitely recommend them to anyone looking to sell a used car!

30 January 2026
THIScar logo

Reply from THIScar

We appreciate your trust and business!

Rated 5 out of 5 stars

Customer service

The entire staff is courteous, friendly and knowledgeable. The process is very streamlined. The staff gets you in and out the door in less then one hour.

26 January 2026
THIScar logo

Reply from THIScar

We appreciate you taking the time to leave us a review!

Rated 5 out of 5 stars

Great experience

Great experience! Quick, efficient and easy to do business with.

15 January 2026
THIScar logo

Reply from THIScar

We appreciate that, see you next time!

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