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We deliver security, support and strategy shaped around your business, helping ambitious organisations get the technology they need to keep moving. Our clients are small and medium Australian businesses, typically with 10 to 100 users. We work across professional services, medical practices, not-for-profits, agriculture, transport and logistics, and member-based organisations. Each client gets technology decisions built around their business, not a standard playbook applied to every account. Every engagement starts with what the business is trying to achieve, then works back to the technology that supports it. The result is a setup that fits how your people actually work, with the right guardrails in place and no unnecessary roadblocks. We take the work seriously and do it properly. That means clear scopes, predictable invoices and outcomes that hold up over time. Advice is given plainly, in business language rather than jargon, so the decision sits with you and the reasoning is easy to follow. Our services cover managed IT support, cyber security and the Essential Eight, cloud and Microsoft 365, business continuity and backup, networking and connectivity, business phone systems, Ai Implementation and strategic technology guidance. We also help clients prepare for and adopt tools like Microsoft 365 Copilot in a way that is safe and useful. We work as a long-term partner. Most clients stay with us for years, because the relationship is built on outcomes and trust, not lock-in. If you want technology that supports growth without adding drama, get in touch. Better technology starts with a chat.
2/132 Lutwyche Road, Windsor, 4030, Brisbane, Australia
Were a small gov consulting firm in Brisbane. Our work needs the security side done properly, and Think Technology Australia has been a straightforward and reliable. They helped us close out the Essential Eight gaps and achieve DISP ahead of a tender. the day-to-day support has been quick and easy
Reply from Think Technology Australia
Thanks for the review Elenore. Always great working with you and your team on new projects
Honestly didn't think we'd ever find an MSP we were happy with. We're a small mortgage broking team in Brisbane and we'd been through two others before TTA. The first one ghosted us, the second one charged us for things we didn't need and never got back to us when something broke.
Switched to Think Technology Australia about 18 months ago and the difference was immediate. Our cyber insurance renewal was the first real test. The questionnaire had got brutal and we were nowhere near ready. They worked through it with us, sorted what needed sorting (MFA across the team, email rules, a few backup gaps we didn't even know about), and we got the renewal through without the premium jumping again.
The other thing that's been useful lately is the AI side. We wanted to use Copilot properly without putting client data at risk, and they sat down with us, set up the guardrails, and have actually been helping us work out where it makes sense (file noting, summarising long email chains) and where it doesn't. Practical advice, no jargon.
Not the cheapest MSP we looked at, but the best one we've used.
Reply from Think Technology Australia
Hey Jack! Thanks so much for going to the effort to write a review for us. We really appreciate it and its great to hear the team have been knocking it out of the park for you.
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