ThingstodoinAmsterdam.com Reviews 41

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Great blog, if you're looking to visit Amsterdam this is definitely the place to get inspiration. Not only can you find information (opening hours, contact, how to get there) on different attractions,... See more

Rated 5 out of 5 stars

With limited time we decided to absorb the geniuses of Van Gogh and Rembrandt museum. Lines were around the block but we had bought our tickets online at ThingstodoinAmsterdam.com so we could pass t... See more

Rated 4 out of 5 stars

The canal cruise was really nice and everything went smooth thanks to ThingstodinAmsterdam.com. The only downside were all the high tourists who only come to smoke weed and visit the Red Light Distric... See more

Rated 5 out of 5 stars

Unfortunately we had to cancel our entire trip due to the coronavirus. I have to say I was amazed at their quick response, immediately offering a full refund. EXCELLENT customer service. I had reached... See more

Company replied

Company details

  1. Tour Operator

Information provided by various external sources

Let us show you the best things to do in Amsterdam! Find out about all highlights and hidden secrets, provided by locals. Museums, restaurants & more.


Contact info

4.8

Excellent

TrustScore 5 out of 5

41 reviews

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Rated 5 out of 5 stars

Go-to website for visiting Amsterdam

Great blog, if you're looking to visit Amsterdam this is definitely the place to get inspiration. Not only can you find information (opening hours, contact, how to get there) on different attractions, but you can also get your tickets directly from the website. Customer service is also on point.

9 November 2022
Unprompted review
Rated 5 out of 5 stars

Impressed !!!!

Most gratefull the way they handled my cancellation.
My wife was in hospital so I had to cancell my reservation on the day before shipment.
Officially I had no right to receive refund.

But due to their kindness and understanding of the situation, they decided to credit my payment.

Thanks !!!

27 July 2021
Unprompted review
Rated 5 out of 5 stars

I had a problem with tickets for…

I had a problem with tickets for visiting the house of Anne Frank and I was in touch with Dani who helped me very well. Very available and kind, I keep a good memory of our exchanges... but it's better if there is no problem ! Have a good day !

6 July 2020
Unprompted review
ThingstodoinAmsterdam.com logo

Reply from ThingstodoinAmsterdam.com

Thank you kindly for your review, we appreciate it!

Enjoy your stay in Amsterdam!

Rated 5 out of 5 stars

Great service during coronavirus

Unfortunately we had to cancel our entire trip due to the coronavirus. I have to say I was amazed at their quick response, immediately offering a full refund. EXCELLENT customer service. I had reached out to cancel before any travel restrictions had been placed and they still were lovely and immediately issued a refund. It is amazing that all the small companies have been quick to refund and help, yet the huge corporations are no help. Thank you for the great service!! We cant wait to reschedule after all of this is over.

16 March 2020
Unprompted review
ThingstodoinAmsterdam.com logo

Reply from ThingstodoinAmsterdam.com

Dear Nicole,

Thank you kindly for your review, we appreciate it! We hope this situation is under control soon and hope to see you back!

Rated 5 out of 5 stars

Easy, Fast, Perfect

We used Thingstodoinamsterdam for our boat cruise. Which was perfect. Booked online, showed the tickets at the dock (boat to the skipper) and we had a wonderful time. Recommendation worth!

20 February 2020
Unprompted review
Rated 1 out of 5 stars

It was cancelled due to cold weather…

It was cancelled due to cold weather yet it was sunny and other open air boats were still operating. We ended up using another boat company.

9 November 2019
Unprompted review
ThingstodoinAmsterdam.com logo

Reply from ThingstodoinAmsterdam.com

Dear Misty,

Our sincere apologies for the inconvenience. We understand that you're disappointed the cruise got cancelled. We tried and help you the best we could, by informing you two days upfront and an instant refund.

We will discuss your feedback with our boating company and hope you enjoyed the cruise.

Kind regards,

Dani
ThingstodoinAmsterdam.com

Rated 5 out of 5 stars

Outstanding customer service

I booked a canal tour via this company. Unfortunately just before we went to Amsterdam the tour operator cancelled the trip due to weather conditions. The tour operator told us to contact thingstodoinamsterdam.com to get a full refund. We did this on a Saturday afternoon via email. We got an immediate response and a full refund. Can’t expect any better service than that. Very pleased with the company

7 November 2019
Unprompted review
Rated 5 out of 5 stars

Great Customer Service

Really appreciated them taking the time to accommodate me and handle my customer service issue. You can feel confident when purchasing tickets through this website!

25 October 2019
Unprompted review

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