Its definitely good to have insurance on demand, but I noticed that if I need insurance right now for 3 hours, its cheaper than planning ahead for tomorrow for the same time frame. I would think it sh... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Written by the company
Written by the company

United States
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
We had to purchase this insurance in order for our band to play at a Street Fair. I didn’t mind that, but your website was very confusing. Because we are a band I looked at it as myself and five other people. That made the insurance $50 for three hours, which is ridiculous.

Reply from Thimble
The whole process was the easiest to get insurance I’ve ever experienced!

Reply from Thimble
Canceling this. Zero customer service reps. All automated. Feels like a scam organization

Reply from Thimble

Reply from Thimble
I mean it's insurance how else would you like me to rate it?
It was easy to get the event insurance I needed and to be able to do it myself online.

Reply from Thimble
Great experience! So easy to get done and the support response was super fast. I will be using Thimble again!

Reply from Thimble
Thimble was timely and flexible with what was needed for my event, I would use them again.

Reply from Thimble

Reply from Thimble
What really mattered to me was how easy it was to sign up. In addition it was clearly spelled out what was covered. In other co web sites the first three pages where how they could get out of covering you. I’m very happy with Thimble so far

Reply from Thimble
I tried calling you five times-no good I just wanted to pay for the policy and I received nothing but hard aches.....

Reply from Thimble
I don't why we need insurance at a building that has its own insurance, but it was a painless way to do it. Very quick and efficient.

Reply from Thimble

Reply from Thimble
I got last minute insurance because I had to have it to play at a particular venue. Thimble was easy to navigate, but the price I paid was confiscatory, at least it was to me.

Reply from Thimble
I was charged twice for the first payment and then again for the second month... You can't call anyone about this you have to email them and they just give you the run around. I actually showed there my bank statements showing where they took money out of my account. Basically stole 200 dollars from me and said f you when I wanted a refund for being over charged. There is no costumer service at all.. Your not in touch with me you told me you didn't charge me you moron... or can't you read?

Reply from Thimble
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.