It's such a shame that the sign-up process is devoid of human beings. I can't link my bank to the credit card because Co-operative Bank doesn't do Open Banking. Unfortunately, it appears that it's imp... See more
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I love my Thimbl card it's got a great app, works well as a virtual card in Google wallet and with an instant approval and a limit of £500 can be handy for spontaneous days for some additional spendin... See more
The service and getting the credit card were super fast. I strongly recommend this service to others
The company is good,the opening credit more than adiquet.however,I can not down load your app into my I-pad and though I added the card to my pay pal account all attempts to use the card on line have... See more
Company replied
Company details
About thimbl
Written by the company
thimbl has partnered with Zable to bring you a Credit Builder Credit Card and a Balance Transfer Credit Card, both of which come with a personalised starting credit limit.
You can check your eligibility for a thimbl credit card in just 90 seconds and see your chances of approval before you make a full application.
All credit scores welcome to check their eligibility.
We’ve said ‘yes’ to over 200,000 customers – and counting!
The thimbl credit card is powered by Zable, a trading name of Lendable Ltd.
Contact info
Steam Mill, Business Centre, Steam Mill St, CH3 5AN, Chester, United Kingdom
- 0330 099 3001
- https://www.thimbl.com/contact-us
- thimbl.com
4.4
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 23% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very happy with the way there acted so…
Very happy with the way there acted so quickly I got my card in time for Christmas.
19 December 2023
Reply from thimbl
Good afternoon Rosemary, we're so happy that you're happy! Thanks for being a thimbl. customer!
Very good communication and quick…
Very good communication and quick response, so very helpful
18 December 2023
Reply from thimbl
Good afternoon Keith, thank you for leaving us a 5-star review, we really appreciate it!
sooner they deal with my ongoing…
sooner they deal with my ongoing problem the happier I'll be. for now, still stuck with a brand new card that somehow has a block on it?!
25 December 2023
Reply from thimbl
Good afternoon, please could you contact our Customer Service team so someone can look into this for you? You can find our contact details here: https://thimbl.vanquis.co.uk/contact-us
Does anyone know if you can add the…
Does anyone know if you can add the card to Apple Pay?
28 December 2023
Unprompted review
Reply from thimbl
Good afternoon Connor, yes you can add the thimbl. credit card to Apple Pay. You can read more about this here: https://www.vanquis.co.uk/existing-customers/digital-wallets/apple-pay I hope this is helpful.
Reply from thimbl
Good afternoon Alan, thank you for your review. We're glad your thimbl. experience has been great - don't forget you can contact our Customer Service team Monday to Saturday if you need us.
very good customer service
12 December 2023
Reply from thimbl
Thank you so much for your feedback, Ali - our Customer Service team will be very happy to hear this!
Application easy to fill out
12 December 2023
Reply from thimbl
Thank you ffor your review, Marilyn. We aim to make our service as simple and straightforward as possible so we're very glad to hear you found the application form easy to fill out. Thank you for choosing thimbl.
It was very helpful clear and simple…
It was very helpful clear and simple and my card was delivered in quick time so very happy with the service
5 December 2023
Reply from thimbl
We're so pleased you're happy with your thimbl. credit card, Robert - thanks so much for leaving us a 5-star review!
Hi my name is Alka Alhat and I just get…
Hi my name is Alka Alhat and I just get credit card 2 days before and thay stipend now is no working thay suspended my card and when I call customer service she told me someone reported stolen card report I told her my card with me no one report card stolen after she said Hoo we need your id we send you some post and you need to fill this form and attach you I’d and send it post back to us when I ask her you stop my card because someone reported stolen as you said now when I told you I have my card with me no one reported now you change your statement we need id and just approved my card 2 days before then she told me ho sorry I just check we have some rendom audit that’s why stop the card just a nonsense even I told her I send you my id via email she said no we no accepting email we just accept paper id this is such a stupid I really don’t understand what to say Christmas near by and new year when I get my post when I fill and send you back take 15 days what is the point I have credit card when I can’t use those specially days
Really bad customer service she just don’t want to accept it what she talking about she even don’t know
11 December 2023
Reply from thimbl
Good afternoon, I am sorry to hear you have had this experience. If you would like to get in contact with us we can look into this further for you. You can find our contact form here: https://www.thimbl.com/contact?topic=cards
All that was done for me
11 December 2023
Reply from thimbl
Good afternoon Robin, thank you for taking the time to leave us a 5-star review - we really appreciate it!
Credit Card Skeptic……,,,,🤨
Acquiring this credit card was easy and I painless. My first CC in over 20years.I found it very user friendly they responded to my application quickly no problems. Everything is clear and explained well easy to understand navigate etc.
Thank you
10 December 2023
Reply from thimbl
Thank you so much for choosing a thimbl. credit card, Lucy - we're honoured!
Very clear and easy to follow
8 December 2023
Reply from thimbl
Thank you for taking the time to leave us a review, and thank you for choosing a thimbl. credit card.
Very good 😊😊😊😊
8 December 2023
Reply from thimbl
Thank you so much - we're glad thimbl. could put a smile on your face!
Excellent
Excellent from start to finish. I don’t have credit so therefore I have bad credit. I got offered this card with no fuss. Everything went really smoothly. Card arrived fast. I’m very happy with the app.
7 December 2023
Reply from thimbl
We're so pleased you're happy with your new thimbl. credit card - thank you for leaving us a 5-star review!
Good service
7 December 2023
Reply from thimbl
Thank you for taking the time to leave us a 5-star review, Andrew.
Reply from thimbl
Good afternoon, Geoff. It usually takes between ten and fourteen days from the date your application was accepted to receive your thimbl. credit card in the post.
Your PIN will be sent separately.
If you have not received your thimbl. credit card after fourteen days, please contact Vanquis Bank.
You can find the contact details here - https://thimbl.vanquis.co.uk/contact-us
Managed to activate my card after a…
Managed to activate my card after a while. Being of a certain age it took some time but got there in the end.
2 December 2023
Reply from thimbl
I'm sorry to hear you experienced difficulty activating your card, Elizabeth. If you have any feedback you'd like to share to help us improve our service, please get in touch. You can contact us here: https://thimbl.vanquis.co.uk/contact-us
Reply from thimbl
That's great to hear, Mark - thank you for your review.
Great service I have no worries ‘ keep…
Great service I have no worries ‘ keep me updated so very please
23 November 2023
Reply from thimbl
Thank you Belinda, it's great to hear your pleased with your thimbl. credit card.
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